--- description: Tudo sobre CDK Global: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CDK Global - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas para Revenda de Veículos](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global) # CDK Global Canonical: https://www.capterra.com.br/software/122988/cdk-global Página: 1 / 10\ Próximo: [Próxima página](https://www.capterra.com.br/software/122988/cdk-global?page=2) > Soluções integradas que gerenciam todas as concessionárias e processos de compra, como publicidade digital, financiamento, venda, seguros e muito mais. > > Conclusão: 207 usuários atribuíram a nota **4.1/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o CDK Global? Projetado para revendedores de caminhões, automóveis, equipamentos marítimos, motocicletas, equipamentos pesados e veículos recreativos em toda a Europa, América do Norte, África, Oriente Médio, Ásia-Pacífico e América do Sul. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.1/5** | 207 Avaliações | | Praticidade | 4.0/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CDK Global - **Fundada**: 1974 ## Contexto comercial - **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: francês, inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Banco de dados de contatos - Contabilidade - Departamento de atendimento ao cliente - Gerenciamento de contatos - Gerenciamento de documentos - Gestão de estoques - Gestão de financiamento - Gestão de leads - Gestão de áreas de vendas - Para concessionárias de automóveis - Rastreamento de interações - Rastreamento de locação - Relatórios e análise de dados ## Opções de suporte - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas para Revenda de Veículos](https://www.capterra.com.br/directory/20005/auto-dealer/software) ## Categorias relacionadas - [Sistemas para Revenda de Veículos](https://www.capterra.com.br/directory/20005/auto-dealer/software) - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) - [Software de Contabilidade para Concessionárias](https://www.capterra.com.br/directory/31296/auto-dealer-accounting/software) ## Alternativas 1. [Carsforsale.com](https://www.capterra.com.br/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.com.br/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.capterra.com.br/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [AutoRaptor CRM](https://www.capterra.com.br/software/118844/autoraptor-crm) — 4.6/5 (273 reviews) 5. [Frazer](https://www.capterra.com.br/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews) ## Avaliações ### "CDK is great..If only it was more user friendly" — 5.0/5 > **Jeffrey** | *27 de novembro de 2023* | Automotivo | Taxa de recomendação: 8.0/10 > > **Vantagens**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software. > > **Desvantagens**: I wish CDK was more user friendly. On the F\&I side, be ready to train employees for weeks before being fully ready to sign a customer up. > > CDK is great, it has many features built in one single product. ----- ### "Software unmatched\!" — 4.0/5 > **ZACHARIAH** | *5 de maio de 2025* | Transporte rodoviário e ferroviário | Taxa de recomendação: 8.0/10 > > **Vantagens**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites. > > **Desvantagens**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off. > > Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation. ----- ### "Assistant Parts Manager" — 2.0/5 > **Austin** | *2 de setembro de 2025* | Transporte rodoviário e ferroviário | Taxa de recomendação: 1.0/10 > > **Vantagens**: Not entirely sure if I can list something that I like the most. I have looked into other DMS systems and thus far, over the past three years, I have found that CDK is well behind the times and I can't think of anything I like the most other than I have been using it for 14 years and I know how to navigate through it. > > **Desvantagens**: Almost everything, very difficult to find things within CDK that you don't know about. Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function. > > It gets the job done but with a disconnect on all sides. There are other DMS systems out there that flow much better and answer a lot of things that we need and CDK just doesn't seem to want to bring their system into the 21st century. ----- ### "Romeo Auto Group Review from BDC Manager" — 4.0/5 > **Heather** | *8 de junho de 2021* | Automotivo | Taxa de recomendação: 6.0/10 > > **Vantagens**: The easy accessibility to our customers. Multiple mining areas. Customized reports. > > **Desvantagens**: Lead assignment rules. Be-backs not being accurate. Having to call in for most things to be changed rather than just being able to make the changes yourself. > > Elead is overall a great tool. There are some kinks that need to be worked out but unfortunately you are not able to contact anyone to make suggestions. Customer service is on the higher side when you call in, but the reps for the stores have not been the best. \[SENSITIVE CONTENT HIDDEN\] has been the ultimate breath of fresh air and even no longer being in charge of our account, still helps out when someone else can not get something solved. Compared to other CRMs I would say Elead has an edge up. ----- ### "Powersports is thriving\!" — 5.0/5 > **Brittany** | *16 de abril de 2024* | Automotivo | Taxa de recomendação: 10.0/10 > > **Vantagens**: We switched from Dealertrack DMS for our Powersports department and it has been a game changer with our customers, part management, invoicing, accounting, etc. > > **Desvantagens**: The software interface looks very old school, early 2000's AOL style. ----- Página: 1 / 10\ Próximo: [Próxima página](https://www.capterra.com.br/software/122988/cdk-global?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/122988/cdk-global) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados