Avaliações médias

36 avaliações
  • Geral 4 / 5
  • Praticidade 3.5 / 5
  • Atendimento ao cliente 3.5 / 5
  • Recursos 4 / 5
  • Relação qualidade/preço 3.5 / 5

Detalhes do produto

  • Versão gratuita Não
  • Avaliação gratuita Não
  • Implantação Nuvem, SaaS, web
    Instalado - Windows
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • CDK Global
  • http://cdkglobal.com
  • Fundada em 1974

Sobre o CDK Global

At CDK Global, we provide integrated technology solutions to over 26,500 Auto, Truck, Motorcycle, Marine, Recreational Vehicle and Heavy Equipment dealers throughout North America, Europe, the Middle East, Africa, Asia Pacific and South America.

With over 100 countries represented worldwide, CDK makes it easy for dealers like you to achieve measurable results and drive additional profit in every area of your operation.

Recursos do CDK Global

  • Banco de dados de contatos
  • Buy-Here Pay-Here Dealer
  • Departamento de atendimento ao cliente
  • Gerenciamento de documentos
  • Gestão da contabilidade
  • Gestão de coletas
  • Gestão de financiamento
  • Gestão de locação
  • Integração de site
  • New Car Dealer
  • Used Car Dealer
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As avaliações mais úteis do CDK Global

For the money they need to do much, much better

Traduzir com Google Avaliado em 06/05/2019
John a. H.
General Manager
Transporte marítimo, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
3/5
Geral
2 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
3 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Over the years I have gotten to know a lot of the folks out in Utah, many are still there some are gone. They try, but they need to get out of the building and go out and see how a busy dealership really works. And, most of all they need to make fixes, updates and changes faster. It takes them years to fix simple things. And, they have become GREEDY as hell, they are way too expensive and getting worse. If I could find a more reasonably priced application I will be gone soon.

Vantagens: Back what I was first looking for a complete Marine Dealership package they were the best I found, I have not looked since 2002. Right now I still like their Repair Order module, as well as their Parts handling. I don't personally work much with their Boat Sales module, but I don't get any complaints about it.

Desvantagens: They have just missed to many little things, and cannot seem to make changes in any kind of decent time frame. They also do not have simple utilities for canceling or editing data. Everything you need to change has a time consuming "Back out" routine, their is no simple "Delete" They do not give the end user enough control over what fields display on the initial screens, and who ever designed the rental module has no clue regarding renting storage space, only things like boats or PWC's.

Industry Fit

Traduzir com Google Avaliado em 22/08/2018
George K.
Project Manager/Business Development
Maquinário, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We couldn't handle a dealership with daily activities this large without a program like CDK/PFW. When we last upgraded the software and added additional branches we compared to the industry competitor in our brand, and this was over less expensive over the coming 5 years.

Vantagens: The CDK/PFW software is rather good for the Agricultural/Turf dealer. We're using it SAS and uptime is usually pretty good. They have spent time integrating to our OEM manufacturer. That helps. There are many module/features that help monitor and run the dealership, and there are others that while they exist we are not taking advantage of.

Desvantagens: Their support staff seldom have worked in a dealership and don't understand that day to day frustrations and time constraints we work with. While they are upgrading the software they have chosen to upgrade the user interface screens and our people in all locations don't like the new interface. The functionality is still there, but just not as easy to get to things we're used to, and that takes up more time.

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