--- description: Tudo sobre CDK Global: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CDK Global - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas para Revenda de Veículos](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global) # CDK Global Canonical: https://www.capterra.com.br/software/122988/cdk-global Página: 1 / 10\ Próximo: [Próxima página](https://www.capterra.com.br/software/122988/cdk-global?page=2) > Soluções integradas que gerenciam todas as concessionárias e processos de compra, como publicidade digital, financiamento, venda, seguros e muito mais. > > Conclusão: 212 usuários atribuíram a nota **4.1/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o CDK Global? Projetado para revendedores de caminhões, automóveis, equipamentos marítimos, motocicletas, equipamentos pesados e veículos recreativos em toda a Europa, América do Norte, África, Oriente Médio, Ásia-Pacífico e América do Sul. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.1/5** | 212 Avaliações | | Praticidade | 4.0/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CDK Global - **Fundada**: 1974 ## Contexto comercial - **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: francês, inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Banco de dados de contatos - Banco de dados do cliente - Contabilidade - Departamento de atendimento ao cliente - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gestão de estoques - Gestão de financiamento - Gestão de leads - Gestão de áreas de vendas - Importação/exportação de dados - Para concessionárias de automóveis - Rastreamento de interações - Rastreamento de locação - Relatórios e análise de dados ## Opções de suporte - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas para Revenda de Veículos](https://www.capterra.com.br/directory/20005/auto-dealer/software) ## Categorias relacionadas - [Sistemas para Revenda de Veículos](https://www.capterra.com.br/directory/20005/auto-dealer/software) - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) - [Software de Contabilidade para Concessionárias](https://www.capterra.com.br/directory/31296/auto-dealer-accounting/software) ## Alternativas 1. [Carsforsale.com](https://www.capterra.com.br/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.com.br/software/2058/deskmanager) — 4.9/5 (239 reviews) 3. [DealerCenter](https://www.capterra.com.br/software/71935/dealercenter) — 4.9/5 (1485 reviews) 4. [AutoRaptor CRM](https://www.capterra.com.br/software/118844/autoraptor-crm) — 4.6/5 (275 reviews) 5. [Frazer](https://www.capterra.com.br/software/34553/frazer-auto-dealer-software) — 4.6/5 (152 reviews) ## Avaliações ### "CDK is great..If only it was more user friendly" — 5.0/5 > **Jeffrey** | *27 de novembro de 2023* | Automotivo | Taxa de recomendação: 8.0/10 > > **Vantagens**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software. > > **Desvantagens**: I wish CDK was more user friendly. On the F\&I side, be ready to train employees for weeks before being fully ready to sign a customer up. > > CDK is great, it has many features built in one single product. ----- ### "Software unmatched\!" — 4.0/5 > **ZACHARIAH** | *5 de maio de 2025* | Transporte rodoviário e ferroviário | Taxa de recomendação: 8.0/10 > > **Vantagens**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites. > > **Desvantagens**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off. > > Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation. ----- ### "CDK Global" — 4.0/5 > **Emily** | *22 de setembro de 2026* | Automotivo | Taxa de recomendação: 6.0/10 > > **Vantagens**: The system is easy to use, which is nice. The features are functional. We are getting what we pay for. > > **Desvantagens**: Security was a huge issue last year when they had the breach. We lost alot of time. Bugs and issues are consistent. Their support needs to move faster for day to day business issues. ----- ### "Don't choose CDK as your Provider\!" — 1.0/5 > **CINDY** | *23 de julho de 2026* | Automotivo | Taxa de recomendação: 0.0/10 > > **Vantagens**: Have used them for 40+ years. Easy to learn. unfortunately, i do not have a lot of good things to say about CDK > > **Desvantagens**: Support or ownership of responsibilities is not part of their vocabulary. IRS issues with payroll that CDK payroll plus provided and once we termed our agreement with them, they will not assist with legal issues that were their responsibility at the time. They debited our account for tax payments and the IRS is stating they were short. > > We signed contract with CDK, they signed us up with ADP third party payroll provider in 2016. In 2020 we changed payroll companies due to what we felt was a better fit for our company. In June of 2025 we received an IRS notice that our 2018, 2019, and 2020 940's had not been completed or were incorrect. I have been trying for over a year to get someone with ADP or CDK to speak with me. ADP says they can only speak with CDK. CDK is absolutely no help and is saying I have to contact the IRS to rectify. ADP debited our account for all returns during the years we were with them. The IRS will not help me as they say we did not file the returns and that ADP is the agent they need to speak with. our penalty is up over $200,000.00 as of today. I attempted to call IRS and ADP and CDK again today at no avail. I would not recommend CDK. Their support and responsibly cannot be trusted\! ----- ### "Romeo Auto Group Review from BDC Manager" — 4.0/5 > **Heather** | *8 de junho de 2021* | Automotivo | Taxa de recomendação: 6.0/10 > > **Vantagens**: The easy accessibility to our customers. Multiple mining areas. Customized reports. > > **Desvantagens**: Lead assignment rules. Be-backs not being accurate. Having to call in for most things to be changed rather than just being able to make the changes yourself. > > Elead is overall a great tool. There are some kinks that need to be worked out but unfortunately you are not able to contact anyone to make suggestions. Customer service is on the higher side when you call in, but the reps for the stores have not been the best. \[SENSITIVE CONTENT HIDDEN\] has been the ultimate breath of fresh air and even no longer being in charge of our account, still helps out when someone else can not get something solved. Compared to other CRMs I would say Elead has an edge up. ----- Página: 1 / 10\ Próximo: [Próxima página](https://www.capterra.com.br/software/122988/cdk-global?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/122988/cdk-global) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados