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Conheça Azalea Health

Soluções de saúde e serviços gerenciados integrados e ativados pela tecnologia para clínicas de todos os tamanhos e especialidades. Inclui prontuário eletrônico, gerenciamento, prescrição eletrônica, serviços de interoperabilidade, registros pessoais de saúde, portal para pacientes, telessaúde, plataforma móvel Azalea M integrada ao Apple HealthKit, bem como serviços de desempenho do ciclo de receita.

Quem usa Azalea Health?

Clínicas de saúde rurais e hospitais comunitários; mais de três consultórios médicos (assistência básica e a maioria das especialidades); hospitais de acesso crítico; centros de cirurgia ambulatorial; hospitais ambulatoriais; necessidades de telessaúde.

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Azalea Health

Pontuação média

Geral
4,2
Praticidade
4,3
Atendimento ao cliente
4,3
Recursos
4,1
Relação qualidade/preço
4,1

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
54%
4
32%
3
4%
2
2%
1
8%
Avaliador Verificado
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

EHR that Actually Has Functions for Multiple Areas of Healthcare

5,0 há 5 anos

Comentários: We don't use the RCM, but the ability of Azalea to do different things from order sets, to eMARs, to simple visit notes is helpful and allows for a more seamless process in the workplace.

Vantagens:

Unlike most EHRs, this one has features that come in use across the different healthcare areas. Built for hospital systems with satellite offices, it has ambulatory options and inpatient hospital options, which integrate demographic information between both options.

Desvantagens:

It costs a bit more than other software, but it's beyond worth it. There are a few things that I'm sure they will continue to upgrade in the future, like information flow between hospital and ambulatory systems.

CYNTHIA
BILLING DEPARTMENT, EUA
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Wonderfool service

5,0 ano passado

Vantagens:

It is easy to teach for the new employees.

Desvantagens:

I have not complained about this system, is pretty easy to work with.

Patricia
Clinical Coord RN, EUA
Consultório médico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

review 3/10/23

3,0 há 2 anos

Comentários: OKey

Vantagens:

I like that adm and clinical are now merged!

Desvantagens:

That there are not efficient links for clinical flow. Also they have not implemented recommendations to help the charting process and flow of our clinic

Diann
Billing Manager, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

First Review

5,0 ano passado

Comentários: excellent I enjoy the multiple features and functions

Vantagens:

Easy to use and all the features are self explainatory.

Desvantagens:

report features need more options for billing

Sunil
M.D. Physician, EUA
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

EMR for Idiots

4,0 há 2 anos

Comentários: The experience with the Azalea health has been very positive especially in terms of searching for information and sending prescriptions electronically as well as communication with my staff.

Vantagens:

I am a 65-year-old physician who is not very fond of technology. I always preferred old-fashioned paper charts and notes, paper prescriptions and communication through telephone.However for the last 5 years I have realized the Magic of electronic medical records and electronic writing prescriptions and communication through using Azalea Health products . I did use another E HR before switching to Azalea and had problems with the support system and multiple glitches in the software leading to a very high level of frustration.

Desvantagens:

Although Azalea health electronic medical record has made my life very easy, but computer-generated notes are not as good as my previous dictations which were individualized for each patient..

Geoff
Clinic Billing, EUA
Consultório médico, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Effective product for working denials - horrible for RHC payment posting

4,0 há 2 anos

Comentários: The hospital I work for (in clinic billing) handles RHCs, office only, Wound Care, Part A -AND- Part B, labs, and almost everything else. The only issue from a claims point of view is OBGYN. When we added a local OB clinic, we had to go with a competing product because Azalea was inadequate. They are working on fixing the OB issues. I have zero problems with the several types of coding I do (RHC, Wound Care, etc.). The denials are easily pulled in for working. Overall, from my perspective, Azalea is an excellent product.But then there's the Postin problem above.

Vantagens:

The product is highly adaptable, except for OBGYN. See below for the biggest problem.

Desvantagens:

We have one ongoing problem - and it is huge. About 40% of our claims are RHC (Rural Health Clinics). Azalea does --NOT-- understand posting payments for the RHCs. Currently, we can't do our month end close for the RHCs. Azalea does not even understand the problem when we explain it. This month, again, we are having to fall back on manually entering payments because something was changed, "improved" this month, and we can no longer do an automated close. We are talking about adding HUNDREDS of hours to the monthly close because we have to enter these claims manually. We can't even get Azalea to understand what the problem is - or even why it's a problem for our RHCs. --Hundreds of extra hours--

Barbara
Executive Director, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent Customer Service

4,0 há 2 anos

Vantagens:

It is very user friendly. New providers can be up to speed quickly. The customer service is prompt and very helpful.

Desvantagens:

The price :-) It would also be nice the cursor went right to where the typing should start when opening a patient search or message.

Laura
Executive Director, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Azalea Health

5,0 há 2 anos

Vantagens:

Azalea has the best customer support! If my phone call is not answered immediately, someone calls me back very quickly. Everyone is very friendly, helpful, and patient. We love our support people at Azalea and couldn't live without them.

Desvantagens:

We are a small practice and sadly do not use many of the programs that Azalea offers.

JoAnne
Clinical Supervisor, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easier said than done

4,0 há 2 anos

Vantagens:

It is easy to limit who sees what notes and helps with HIPPA compliance. Communicating within the system is easy and fast.

Desvantagens:

There are no options for doing group notes. This makes it difficult to chart groups, as one has to do an individual notes for each group participant.

Terri
LPN, EUA
Hospitais e Saúde, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

LPN using Azalea in a clinic.

4,0 há 2 anos

Comentários: Overall the system works good when you have the right training and programing.

Vantagens:

When the information is put in the system correctly, it was very useful to have the patients full information at my finger tips. It made answering questions and following up a lot easier than having paper and pencil.

Desvantagens:

My least favorite feature was the pop up windows, that were not movable. When trying to do PA's under the medication tab, I would have to close the PA window, look up the patients information and then go back into the medication tab, reopen the PA window and answer the question. This was very time consuming because you could not see all the questions at once to get all the information needed to finish the PA without opening and closing the same window.

Mariana
Manager, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

azalea

5,0 há 2 anos

Comentários: .good

Vantagens:

Works good, easy to use, easy to learn,

Desvantagens:

some of the reports are a little confusing to use.s

Susan
Behavioral Health Professional, EUA
Clínica de saúde mental, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Azalea Health Review

4,0 há 2 anos

Comentários: Overall, I would say that Azalea is a good system, however, I feel that it is basic and there could be more details added for mental health tracking.

Vantagens:

The system is a good tracking system for my clients.

Desvantagens:

This software works well however, it is not as user friendly as some other systems I have used in the past. It is slower and it does not allow for a thorough Notes.

Kishanna
Patient Access, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Azalea Review

5,0 há 2 anos

Comentários: Great other than moving slow.

Vantagens:

The ease of using it, it is easy to use and understand.

Desvantagens:

It can sometimes move slow at times when connections are down.

Claudia
Practice Coordinator, EUA
Hospitais e Saúde, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great tool

5,0 há 2 anos

Vantagens:

Easy to navigate. Great tool to corroborate financial information.

Desvantagens:

A con is that it logs you out within a minute

Colton
Sleep Tech, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Azalea Health & You

5,0 há 2 anos

Vantagens:

What I like most about this product is that it is user-friendly.

Desvantagens:

If I had to highlight an area for improvement, it would be to simplify the menu options to allow everything to be seamless between charting, document storage, etc.

Deb
Office Manager/ Admin, EUA
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Frustrating system much of the time with no answers, fixes and angry patients.

2,0 há 7 anos

Comentários: MIPS is almost impossible to do with the reports available. Wish there was more flexibility in what info you want when running reports. Some reports aren't fully inclusive. I was running a report for females over 35, and had alot of patients that just didn't show up on the list. Many measures aren't available through Azalea so you are limited on your choices.. We managed to get through MIPS by going throiugh a 3rd party company and entering much of the information one patient at a time.

Vantagens:

EMR and EHR are in 1 program which we didn't have before. We attended the Azalea annual seminar last year and the people employed by Azalea are very friendly. Small group, so you know names of those you work with, but can be a downfall because people are often gone on vacation/training/ working from home etc. and hard to get answers timely.

Desvantagens:

We were with SimplifyMD prior, and we loved some of the features that are no longer available.Billing errors frustrate our patients and you can count on angry calls and visits from our wonderful patients after invoices go out. Patients are billed for the full balance before insurance has finished processing. Sometimes, not always, but don't know what to expect. Medicaid patients receiving bills, which should NEVER happen. If 1 thing is denied on insurance, they rebill the ENTIRE thing, even the ones that were approved. Never seen things done this way. Then it gets sloppy with insurance denials on things that were already paid. Hard to tell what is what. Don't understand why they can't seperate the 1 line item?? 2 yr old recoups, not to mention, 100s of recoups in general! I could go on. I have someone that teaches coding and billing reviewing the mess we have right now.

Christopher
Director of Nursing, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Not for use in Hospital setting

1,0 há 5 anos

Comentários: We have multiple unresolved issues since starting with Azalea Health in February 2019 and nearly every day we run into something giving us issues. When a software does not even allow you to admit a patient because of a "bug" and/or delays admit for over 6 hours, than it defeats the purpose of being an EHR. EHR is to assist a hospital/office in efficiency that translates to quality patient care and if it does not than it only serves itself as to make a profit as a business. I would NOT recommend this software to any other hospital facility. We are looking into other options

Vantagens:

Ease of Scanning documents into patient chart

Desvantagens:

Everything in the chart is segregated and unable to be cumulated. For example, to print a patient chart you must go to multiple areas to print info and the print options are very lacking. To chart on a patient you must go to multiple areas that are sometimes seemingly hidden. This software has abandoned efficiency and user friendliness. The support team is easy to contact, but we have so many support tickets with them that we spend just as much time talking with support than working. We cannot work efficiently. Billing components (Charge Master) do not communicate appropriately with patient chart information (Chartaccess) and are constantly requiring support contact.

Jolene
Director of Revenue Cycle, EUA
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Azalea Customer Service is EXCELLENT

4,0 há 7 anos

Comentários: I have figured out a LOT of work-arounds to make Azalea work well for our practice, especially with the TASKing function. Would still like to see some better tracking for Authorizations and improvement on the primary/2ndary insurances - they should work based on the effective/term dates and many times you have to manually match them up. Would be GREAT if they were driven by date and type.

Vantagens:

Very user friendly - easy to train new staff on the functionality. Love the service ticket option as the response is typically quite fast and you can track the progress without calling., though when I do call in - the customer service reps are great. Lance has saved me many, many times.

Desvantagens:

Lots of duplicate documents in charts as there is no lock-out on documents when other users are in them (specifically in the SFAX). When 2 users label a document concurrently - it creates 2 of that document. Would be great to have a lock-out feature that does not allow you to do ANYTHING on a document when there is another user in that document.

Amber
Administrative Assistant, EUA
Clínica de saúde mental, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Azalea is by far the most user friendly EHR platform for an administrator that I've ever worked with.

5,0 há 7 anos

Comentários: Azlea's customer service is always friendly and helpful, but occasionally I've had to request an update to a ticket more than once before getting a reply.

Vantagens:

Azalea is extremely user friendly. I have worked with many EHR platforms and this one is the easiest by far to use for administrative tasks.

Desvantagens:

Creating superbills, or facesheets in Azalea speak, is not quite as intuitive as the rest of the functions. The resulting sheet to send to the patient does have the professional appearance we would prefer.

Wesley
Owner, EUA
Consultório médico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Not the EMR for a busy practice.

1,0 há 6 anos

Comentários: Horrible. Sophomoric.
You will quickly learn the mantra, "We are sorry but our EMR is down and we will have to call you back later to schedule your appointment"

Vantagens:

I really cannot find one redeeming quality with regarding to this EMR.

Desvantagens:

They have constant shutdowns during working hours. Guaranteed to deny you access to your own files when you have a busy clinic. Everyday I regret having agreed to use this EMR.

LARRY
Physician Assistant, EUA
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Really good EMR

4,0 há 7 anos

Vantagens:

The program is very user friendly and can be used by anyone with prior computer/EMR experience with little training or coaching. Very adaptable to many specialties and capable of many templates by user design.

Desvantagens:

Adaptability takes time to set up Stock templates not very applicable to our practice Uses quite a bit of RAM

Paula
Podiatrist asst, EUA
Consultório médico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Podiatrist asst

4,0 há 7 anos

Comentários: It would be nice if we could understand the changes to billing so we can help patients

Vantagens:

Easy to use , even for someone older can usually pick up it up! Very user friendly! I would recommend it over compulink any day!

Desvantagens:

Not too many cons but biggest one is I use to be able to figure out the billing if I was asked from a patient. I can no longer figure it out and refer them all to billing at azalea

cila
Office Manager, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Working With Azalea

3,0 há 6 anos

Vantagens:

I have only been using Azalea for about 1 year. I have enjoyed working with Azalea. It is very easy to navigate, post, and search for patients.

Desvantagens:

Sometimes when I post patients charges and codes the cost of the charge does not populate.

AJ
Director of Operations, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Improved Practice Management

5,0 há 7 anos

Comentários: Best tech and Billing support I’ve worked with. From out sales representative to our billing coordinator,, I’ve yet to have a bad interraction with someone at Azalea.

Vantagens:

In nine month with Azalea we’ve seen increases in revenue and reduction in administrative time. Each month we are discovering more ways to use the features to optimize the work at our practice.

Desvantagens:

As the Operations Director I’ve yet to find cons with our move to Azalea. I might look to have extended some of our training on the uses of reports but that’s a hard call as we needed data in the system to see the value.

Ashley
ophthalmic technician, EUA
Consultório médico, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Azalea

3,0 há 6 anos

Vantagens:

I like how you are able to see multiple office's schedules. It makes it easier to schedule appointments for the patient without them having to call different offices within the same practice.

Desvantagens:

I do not like how you have to be authorized to take payments. I understand I am a technician, but I also take payments from patients due to me being cross trained into other areas.