WebCheckout

Quem usa o WebCheckout?

Higher Education

Conheça o WebCheckout

WebCheckout is a browser-based scheduling and resource management software application designed for Higher Education institutions. This comprehensive asset tracking software also serves companies around the world in the broadcast and film production, automotive and scientific equipment industries.
WebCheckout is the industry standard in software for managing AV and IT equipment, media assets, rooms and people. WebCheckout offers the most comprehensive solution with unmatched flexibility.

WebCheckout - Informação

WebCheckout

http://www.webcheckout.net

Fundada em 2000

WebCheckout - Vídeo
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WebCheckout - Visão geral de preços

O WebCheckout não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do WebCheckout a partir de US$ 400,00/mês.


Preço inicial

US$ 400,00/mês

Versão gratuita

Não

Teste grátis

Sim

WebCheckout: implantação e suporte

Assistência

  • Horário comercial

Implantação

  • Nuvem, SaaS, web

Formação

  • Pessoalmente
  • Ao vivo online
  • Webinars
  • Documentos

Recursos do WebCheckout

  • Contabilidade de Ativos
  • Código de barras/RFID
  • Gerenciamento de documentos
  • Gestão da depreciação
  • Gestão de eliminações
  • Gestão do ciclo de vida do recurso
  • Rastreamento de estoque
  • Registro de auditoria

Ver lista completa de Software de Gestão de Ativos Fixos

  • Gerenciamento de configuração
  • Gestão da manutenção
  • Gestão de aquisições
  • Gestão de auditorias
  • Gestão de contratos e licenças
  • Gestão de estoques
  • Gestão de fornecedores
  • Gestão de requerimentos
  • Rastreamento de conformidade
  • Rastreamento do custo

Ver lista completa de Software de Gestão de Ativos de TI

  • Agendamento de manutenção
  • Biblioteca de recursos
  • Gestão de calibração
  • Rastreamento de recursos

Ver lista completa de Software de Gestão de Ferramentas

  • Acompanhamento de atividades
  • Check-in/Check-out
  • Código de barras/RFID
  • Gestão da depreciação
  • Gestão de eliminações
  • Gestão de reservas
  • Rastreamento da localização
  • Registro de auditoria

Ver lista completa de Software para Controle de Ativos

WebCheckout - Alternativas

Mais alternativas ao WebCheckout

WebCheckout - Avaliações

Leia todas as avaliações

Classificação geral

4,4/5

Pontuação média

Praticidade 4
Atendimento ao cliente 4,7
Recursos 4,2
Relação qualidade/preço 4,1

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Escreva uma avaliação!
Aaron G.
Media Specialist
Educação superior, 1.001-5.000 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 30/03/2020

"WebCheckout saves you time and money!"

Comentários: We moved to WebCheckout after using a paper-based rental solution for over 40 years. Our inventory count has become accurate. We're now able to run monthly, weekly, or even daily usage reports without having to manually count paper slips.

Vantagens: WebCheckout provides the ability to track every piece of gear in our inventory. We can monitor the usage of our production suites as well. Being able to run real-time usage reports helps to put budget towards higher used areas and gear. Dashboard screens allow workers to pre-pick pending orders and prepare for the return of large rentals.

Desvantagens: We have no complaints with this software.

Resposta dos fornecedores

por WebCheckout em 28/04/2020

Hi Aaron,

Thank you for your time and thoughtful feedback. I'm glad to hear WebCheckout has been working so well for your team. If you have any questions or concerns, please do not hesitate to reach out to [email protected] we're always happy to help.

Thanks again for your time, and we appreciate your continued support.

Thank you,

Brittany W.

  • Fonte da avaliação 
  • Avaliado em 30/03/2020
Asa K.
Video Production Specialist
Educação superior, 1.001-5.000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    4 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 01/04/2020

"WebCheckout in Media Education"

Comentários: Our old loan inventory system was being decommissioned, so we had to find something new. Web Checkout filled all our needs and more. It has been an incredible improvement over our previous workflows.

Vantagens: Web Checkout is highly customizable, easy to use, entirely web based, and integrates with our existing Active Directory, Student Information System, user ID cards, and equipment barcodes. The best functions are the automated email reminders and flexible permission rules.

Desvantagens: Initial setup of the integration was a bit tedious, but once it was setup it makes daily processes a breeze.

Resposta dos fornecedores

por WebCheckout em 27/04/2020

Hi Asa,

Thank you for your time and thoughtful feedback. We are committed to providing attentive customer service and appreciate insight into how to make our processes easier. As always, please feel free to reach out to us at [email protected] with any concerns and feature requests.
Thanks again for your time, and we appreciate your continued support.

Best,

AJ O.
Customer Care Team

  • Fonte da avaliação 
  • Avaliado em 01/04/2020
Dan O.
Media Stockroom Manager
Educação superior, 501-1.000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 12/12/2020

"Keep Track of Your Equipment"

Comentários: Overall my experience has been positive. The software was a little 'clunky' in comparison to others when I started using it 6+ years ago, but it has undergone a ton of changes. During Covid-19 they adapted it a bunch of times to help all of their users to adjust their workflows. They even held online townhalls to talk to users, have demos and get feedback.

Vantagens: You simply can't keep track of equipment and all the transactions with patrons/users without some form of tracking. WebCheckout keeps track of all the daily equipment transactions - checkouts and returns. Plus it keeps a ton of data on each piece of equipment - order date, invoice #, budget #, model, serial #, room # where it lives, shelf location, etc, etc... Plus it has usage data and assesses fines if you need them to encourage returns. Very customizable software.

Desvantagens: There are definitely time where it takes me a while to figure out where certain information is. Luckily they have good built in documentation that you can search for answers. And if that fails email or call customer service, they are always responsive.

  • Fonte da avaliação 
  • Avaliado em 12/12/2020
Rifah O.
Client Services Manager
Serviços e tecnologia da informação, 501-1.000 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    3 /5
  • Praticidade
    2 /5
  • Recursos e funcionalidades
    3 /5
  • Atendimento ao cliente
    3 /5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    6/10
  • Fonte da avaliação 
  • Avaliado em 27/03/2020

"Helpful but Not User Friendly"

Vantagens: I like that it helps us keep track of our events and checkouts so that we don't lose equipment. Overall, it offers a lot of flexibility especially with being able to write notes on reservations, checkouts, and equipment.

Desvantagens: I wish the dashboard would stick without having to reset it up daily with my preferences. I also wish the dashboard view was more integrated into the main checkout page instead of its own page. I wish this system was more user friendly or they offered tutorial videos. I have a large rotating staff of student workers that I have to train and retrain on the various aspects of Webcheckout. I have had to create my own documentation on how to use it and still come across issues where things don't go right if a student worker misses a step. The system is not intuitive at all and needs to be taught and learned. There needs to be a way to delete equipment for good. I would also like an easy way to track our events vs. just our regular checkouts or scheduled tasks so I could pull reports on it. The set, strike, show isn't cutting it for us.

Resposta dos fornecedores

por WebCheckout em 01/05/2020

Hi Rifah, thanks for your time and feedback. We're pleased to know that WebCheckout aids in keeping track of your equipment.

The Dashboard now persists, so once you set it up, the information is readily available for the next time you login. This improvement was made after your request in our 2019 User Training. We also provided SXU with the Task Module to better track event details, a part from regular checkout/reservation information.

As we continue to improve and add to WebCheckout's countless features, we understand this can make training an every changing staff difficult to manage. We do update our online documentation, and will continue to host webinars to highlight new features of each release. Additionally, we do offer training services to take the burden of training off of the administrative team.

If we can provide any assistance, please do not hesitate to reach out to your account manager.

We hope you're well.

Jeannie C
Customer Care Team

  • Fonte da avaliação 
  • Avaliado em 27/03/2020
Ryan C.
Technology Commons Manager
Serviços e tecnologia da informação, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    5 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 27/03/2020

"Webcheckout review"

Comentários: Having said all of these pros and cons, I will say that webcheckout really listens to their customers. They provide excellent and quick customer service, they are always offering new training opportunities, and they have created a community where people can provide feedback and they will listen and try to implement changes if possible. So even though there are unfortunate parts to this product, I have confidence they will be addressed in the future.

Vantagens: I have been using webcheckout for our university for the 5 years. We have a very robust equipment checkout program for our campus and webcheckout helps us manage over 1,000 pieces of equipment for around 12,000 students/faculty, and staff. There are some things that webcheckout does really well. I love that it syncs with Active Directory and the reporting they do is also very nice. They just recently opened a patron portal, and the advances they have made there are really nice and are allowing us to make some advances in shift left for our services. The organization is very good and keeping track of fines and late equipment is very easy.

Desvantagens: There are a few things that I would consider minor annoyances for webcheckout. We would really like to find a way for patrons to renew equipment themselves, but this still does not exist and adds a lot of unnecessary man power for a pretty simple task. Also there is no embedded signature system, so if you want students to sign for a checkout you have to pull up a separate program, then upload that file back into webcheckout, and then manually update a signature on file date to let the software know something was uploaded. That is just too manual.

Resposta dos fornecedores

por WebCheckout em 28/04/2020

Hi Ryan,

Thank you for your time and thoughtful feedback. We are committed to continuously add value to WebCheckout and its suites of modules, and we want to ensure customers feel the same. I hope you will not mind that I will be following up with you directly to get more of your thoughts on the improvements you'd like to see. As always, please feel free to reach out to us at [email protected] with any WebCheckout concerns and feature requests.

Thanks again for your time, and we appreciate your continued support.

Best,

AJ O.
Customer Care Team

  • Fonte da avaliação 
  • Avaliado em 27/03/2020