17 anos ajudando empresas
a escolher o melhor software

Conheça Beds24

Beds24 ajuda pequenos e médios hotéis, pensões, pousadas, aluguéis de temporada e gerentes de propriedades que gerenciam várias rotinas automatizadas de propriedades e simplificam fluxos de trabalho para economizar tempo e aumentar o rendimento.

*Ferramentas inteligentes de automação para gerenciar reservas, taxas, disponibilidade e hóspedes.

*O gerente de canal mantém a disponibilidade e os preços atualizados automaticamente em todos os canais.

*O mecanismo de reservas inclui widgets totalmente personalizáveis, mostrando disponibilidade e preços em tempo real.

*Coleta de pagamento segura para hóspedes.

Quem usa Beds24?

Beds24.com oferece soluções para qualquer tipo de acomodação, como pensões, hotéis, albergues, aluguéis de temporada, casas de férias e campings e gerentes de propriedades que gerenciam várias propriedades.

Beds24 Software - 1
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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Beds24

Pontuação média

Geral
4,8
Praticidade
4,3
Atendimento ao cliente
4,7
Recursos
4,8
Relação qualidade/preço
4,8

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
85%
4
10%
3
3%
2
1%
1
1%
Iuri
Iuri
CEO, Portugal
Usuário do LinkedIn Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent customer support, easy to use software, very intuitive.

5,0 há 7 anos

Vantagens:

It feels like all options that you need are "just there" , it is amazing how far you can actually customize this software. Setup auto emails to automatically send out email (with your own email address) or sms messages to your guests, staff, yourself, or any other person. Very nice looking dashboard, and the most important for me the channel manager. Update prices and availability in one place and have all your channels updated it is like magic, no more over-bookings, no more bookings with strange prices. I am using the "reseller" feature, so all my guests and owners log into my domain name, they see my logo, its like "my" system hehehe, Thank you Beds24 !

Desvantagens:

No Cons for me, i work in a Hotel and i am used to hotel software, perhaps when you just start with this software if you have no background with any hotel software you might feel there are to many options and features. But really try to send them a support ticket !

Bob
Systems Integration Specialist, EUA
Hotelaria, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Excellent Feature Set, Customizability and Customer Support. Highly Recommend.

5,0 há 5 anos

Comentários: We needed to replace our aging, old technology, unsupported, glitchy reservation-donation system. I highly recommend Beds24 for their feature set, extremely high degree of customizability and their timely, professional, caring, excellent customer support.

Vantagens:

Our non-profit, ministry-oriented business model has many unusual reservation system requirements, designed around giving our guests a more personalized experience, yet Beds24 is able to meet all of our specialized requirements. Their Support Team answers our questions quickly providing excellent solutions and is receptive to new feature development. We can highly customize our system to fit our operations & terminology. The customizable Dashboards help us manage bookings & housekeeping & display bookings on an e-whiteboard. We can build highly-flexible custom reports. We can customize our confirmation, cancellation & no-show emails using a large selection of booking-info template variables. We can automate repetitive actions like when a guest checks-in, mark the unit as Occupied. When a guest checks-out, mark the unit as Not Ready. Beds24 lets our housekeeping staff use their smartphone to access the Housekeeping interface so they can mark units as Ready (for occupancy). We are able to include custom fields in our booking form (a must for our business operations). We can automatically notify staff via email or sms messages when a guest checks-in or checks-out. We are able to automatically send custom pre-stay & post-stay emails to guests N-days before & after their stay. We are able to export iCal feeds to our existing website facility availability calendars, so we don't have to change the page look-&-feel. We send Guest data to Square via the Integromat integration.

Desvantagens:

I wish the Beds24 system would support two-way synchronization with the Square Customer Directory, so guest profile edits could be done in either system -- but I realize this is a rather specialized requirement that we are unlikely to get: We take donations-only after guest stays - guests don't pay up-front. We use Square for managing our Names database, donations, e-newsletters, point-of-sale for on-site sales and donations.

Cliff
STR Owner, EUA
Imobiliárias, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas anteriormente:

Complicated. Feature-rich. Dated.

3,0 há 5 anos

Comentários: Looking for automation for a smaller, independently owned short term rental. For this purpose, Beds24 is overkill and more complicated than simply managing each channel independently. Wizards are simply pointing you to each set of dozens of options in settings, without any effort spent identifying which ones are essential versus nice to have versus completely inapplicable for specific use cases.

Vantagens:

Endless features/integrations. Low pricing versus competition.

Desvantagens:

User interface is a train wreck. Classic legacy approach of throwing in the kitchen sink and not focusing on identifying differences in workflow between a 5k bed hotel chain and a smaller independent owner with a few STRs to manage. Might be good if you have a full-time IT team to setup, but its overkill, overcomplicated, and extremely dated in the user interface for smaller, < 100 unit STR owners. Once other services are integrated, it's challenging to determine if changes applied are even working since there's no "preview" option to see what if the integration is working. Ex: I use PriceLabs for dynamic pricing, went through integration steps, yet pricing inside of Beds24 never appears to pull in pricing as it does with direct channel integration. Additionally, Beds24 appears to be the exact same product as BookingAutomation.com, which just a different pricing strategy and website branding. This is disappointing and feels a bit misleading given they're positioned at completely different solutions, yet appear to be running on the same dated backend system.

Resposta do Beds24.com

há 5 anos

Thank you for your review, I would just like to point out that PriceLabs push their prices to Beds24, they are not pulled. If the prices were not appearing either the integration was not complete or PriceLabs had nothing to push.

Thierry
Owner, França
Ócio, viagens e turismo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Powerfull and inexpensive together

5,0 há 4 anos

Comentários: My business is short rental of 17 flats dispatched in 2 properties in Martinique. Thanks to Beds24, all my calendars, bookings, pricing informations, etc, are real time synchronized on all booking platforms. Also, most of the communication with clients is now automated, well my time management is better every single day. It's quite a significative time investment when you start implementing a PMS / Online booking / Channel Manager software, and your businnes is 100% relying on all this IT stuff : it's good to be able to count on a robust software and on a reliable provider. No doubt that Beds24 will be my partner for many more years.

Vantagens:

Beds24 is 100% reliable, it is that much important in the accomodation business, which is 24/24 operational.

Desvantagens:

Beds24 is a self-learning system, which means that you have to be pretty well organized before starting an implementation into your business. Also, the support team is very reactive and helpfull.

Gordana
Manager, Espanha
Ócio, viagens e turismo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent PMS and Channel Manager with infinite possibilites

5,0 há 8 anos

Comentários: We've been using Beds24 for more than 3 years now. In that period we've managed from 20 to 30 properties in total, and Beds24 pms made our day to day activities inmensly easier and it reduced the workload a lot (probably reduced 3-4h of work a day). We had previously tried other PMS, channel managers and booking systems, and none of them offered such possibilites and definitely not for such good price! You can set it to send automatic and totally customizable emails at any point in time (for example immediatelly after receiving the reservation or a few days before the arrival), you can have virtual rooms - meaning you can sell a certain type of apartment easily on booking.com or similar websites and avoid holes in the calendar (=increase profits), program the yield optimizer to increase or lower your price depending on the current occupancy (for example if you have only 2 rooms left and it's 30 or more days before the arrival date, the price can be increased by 10%, etc., or if it's only 2 days to arrival date and you have more than 5 rooms empty, lower the price by 20%, etc.). Works spotlessly with booking.com, importing all the modifications, you can even report the credit card as invalid directly from Beds24. It has its own invoicing system, all kinds of reports, etc. It is absolutely complete. Perhaps it can be a little overwhelming for the first time user (due to so many options) but the support is just amazing, very quick and personal, and taking the time for learning it is definitely worthwhile.

Vantagens:

Endless possibilities to customize it to work best for your needs.