--- description: Tudo sobre Brightpearl: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brightpearl - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Plataformas de E-Commerce](/directory/3/ecommerce/software) > [Brightpearl](/software/124180/brightpearl) # Brightpearl Canonical: https://www.capterra.com.br/software/124180/brightpearl Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/124180/brightpearl?page=2) > O Brightpearl é uma plataforma de operações de varejo totalmente integrada a todos os canais de vendas. > > Conclusão: 192 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Brightpearl? O Brightpearl é ideal para comércios varejistas com vários canais que vendem produtos acabados nas lojas, online ou em marketplaces online, como eBay e Amazon, com giro de US$ 1 milhão ou mais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 192 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Sage - **Fundada**: 1981 ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Canadá, Dinamarca, Estados Unidos, Irlanda, Noruega, Nova Zelândia, Reino Unido, Suécia ## Recursos - Atendimento do pedido - Barcode/Ticket Scanning - CRM - Carrinho de compras - Catalog Management - Cobrança e faturamento - Conciliação bancária - Contabilidade - Controle de despesas - Controle de estoque - Controles/permissões de acesso - Código de barras/RFID - Ferramentas de colaboração - Geração de relatórios financeiros - Gerenciamento de faturas - Gestão da cadeia de fornecedores - Gestão de Pedidos em Espera - Gestão de canais - Gestão de comércio eletrônico - Gestão de descontos - Gestão de estoques - Gestão de estoques do varejo - Gestão de fornecedores - Gestão de funcionários - Gestão de projetos - Gestão de remessas - Gestão de renovações de pedidos - Gestão de transações - Gestão do fluxo de trabalho - Gestão financeira - Histórico do cliente - Indicadores de desempenho - Integração de mercado - Marketing por e-mail - Modelagem de processos & Design - Operações de negócios integradas - Orçamentos/estimativas - Pagamentos eletrônicos - Previsão - Previsão da demanda - Rastreamento de estoque - Rastreamento de pedidos - Rastreamento do custo - Razão geral - Real-Time Data - Registro de auditoria - Relatórios e análise de dados - Relatórios e estatística - Segurança de dados - Third-Party Integrations ... e mais 14 recursos ## Integrações (41 no total) - Adobe Commerce - Authorize.Net Connector - Avalara - BILL Accounts Payable & Receivable - Backbone - BigCommerce - Dotdigital - EKM - EasyPost - FedEx Ship Manager - FreightPOP - Glew - InfoPlus - Klaviyo - Lightspeed Retail ... e mais 26 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Plataformas de E-Commerce](https://www.capterra.com.br/directory/3/ecommerce/software) ## Categorias relacionadas - [Plataformas de E-Commerce](https://www.capterra.com.br/directory/3/ecommerce/software) - [Sistemas ERP](https://www.capterra.com.br/directory/9/enterprise-resource-planning/software) - [Software de Gestão de Varejo](https://www.capterra.com.br/directory/20053/retail-management-systems/software) - [Software de Gestão de Armazéns](https://www.capterra.com.br/directory/30005/warehouse-management/software) - [Sistema de Gestão de Estoque](https://www.capterra.com.br/directory/30006/inventory-management/software) ## Alternativas 1. 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We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed. Brightpearl support is also excellent with most cases being resolved in less than 4 hours. > > **Desvantagens**: I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future. ----- ### "Satisfied Customer since 2021" — 5.0/5 > **Rachel** | *18 de dezembro de 2025* | Hotelaria | Taxa de recomendação: 8.0/10 > > **Vantagens**: Brightpearl has been our accounting and source of truth since 2021. We moved to the system from a larger ERP system due to its versatility, accounting capabilities and its ability to connect easily to other systems. We have found that those capabilities are still very useful today and as we change and grow as a company, we find that Brightpearl is able to accommodate those changes fluidly. In addition, Brightpearl allows the user to modify its system to accommodate its own needs through automation and system configuration. Moreover, we have been lucky to have been paired with a really great Account Manager and Technical Support manager who keep our partnership with Brightpearl running smoothly. A bonus is that the same team members have been with us basically since our start\! Lastly, there is an ease to customer support as we you can enter a ticket, which is generally answered the same day if not within hours of receipt or you are able to call the service team and get a response immediately. > > **Desvantagens**: We have a few cons but one of them is that as a B2B and B2C seller, we have found that our reporting needs are not always met. A more robust reporting system found within the native integration and without having to connect with another system would be preferable - specifically, low stock reporting and year over year reporting could be more robust\! > > We have an overall very positive experience with Brightpearl, our Brightpearl Account Staff, Support Staff and integration partners\! ----- ### "Easy to Use, but Room for Improvement" — 3.0/5 > **Taylor** | *16 de dezembro de 2025* | Roupa e moda | Taxa de recomendação: 4.0/10 > > **Vantagens**: It's pretty easy to use, overall. It's easy to figure out for a new user, with relatively easy navigation. > > **Desvantagens**: Reporting is hands down the \#1 downfall. Some extremely critical reports are missing that I imagine EVERY single company would need. There should be a way to build your own report, based on all fields available within BP. That HAS to be a possibility, especially with AI these days - should mimic the Shopify reporting tool at baseline. BP is also not great for a company where data management has to be extremely streamlined and uniform. Not conducive to a company growing in size where every single detail matters and accuracy is important. It'd also be helpful to have a customer service/support chat, instead of having to submit a ticket for every small question (which then gets lost in my emails). To have access to a chat, I'd get my answers a lot quicker when I need them answered quickly. Automation rules are also complicated and difficult to figure out a lot of times - requires a lot of trial and error, which can cause problems. > > Again, easy to use so has been an easy transition to using this as our ERP platform. With a lean time with no IT team, it's been a relatively low lift. Working with \[sensitive content hidden\] has been great, and my experience with Arafatul at BSITC has been great as well. ----- ### "Experienced User Review" — 4.0/5 > **Waverly** | *6 de dezembro de 2025* | Artes e artesanato | Taxa de recomendação: 3.0/10 > > **Vantagens**: Ability to manage / process sales orders from multiple channels. (E-commerce, POS, Phone, Amazon, eBay, etc.) > > **Desvantagens**: Limited flexibility with product costing. No capacity to capture “landed cost” (product cost + FRT + Tariffs + Fees) > > Overall rate a 8/10 over the 9 years we have been on the platform. Would recommend for any multichannel business. ----- ### "Brightpearl Review from Pirongs" — 5.0/5 > **Kevin** | *7 de outubro de 2025* | Varejistas | Taxa de recomendação: 9.0/10 > > **Vantagens**: Brightpearl has improved our productivity and efficiency throughout the company. The automations and integrations have streamlined lots of our order processing processes. We have various sales channels and marketplaces we sell on and Brightpearl integrates with them, reducing hugely our labour hours. The integrated accounting system is also a great plus, as it means we do not need a seperate system for this. It makes VAT returns and bank reconciliations really straightforward. It can feel quite expensive, but we definitly feel we get value for money and it pays for itself in efficiency savings. > > **Desvantagens**: I would like a more powerful template builder and a native etsy integration. Would also like a more straightforward 2 factor authentication for security, which I feel is essential for a software like this. ----- Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/124180/brightpearl?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/124180/brightpearl) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados