GrowthZone

by GrowthZone

4.5 / 5 76 reviews
Free Demo
GrowthZone

Who Uses This Software?

We serve over 3,000 associations. Any member-centric organization that wants to grow faster and requires a solution for member management, communications, websites, mobile, and event management.

Average Ratings

76 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price $149/month
  • Pricing Details Essentials, Premier, Pro or Enterprise Versions
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • GrowthZone
  • https://www.growthzone.com/
  • Founded 1996

About GrowthZone

Drive Growth with Smarter Association Software featuring a full AMS with integrated sales funnel management. Ranked in the Top 5 in the 2017 Reviewers' Choice for membership software in overall performance, ease of use, and customer service. Grow and retain membership, generate revenue, engage and communicate with members and prospects, and streamline day-to-day operations.

GrowthZone Features

  • Chapter Management
  • Committee Management
  • Dues Management
  • Election Management
  • Email Marketing
  • Event Management
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management
  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management
  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management

GrowthZone Most Helpful Reviews

Small Non Profit still searching for the right software...

Translate with Google Reviewed on 10/29/2018
Arlene Brokaw
Vice President
Maine Cheese Guild
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: asdf
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Every time I've called their customer service, I've been helped thru the problem that I'm trying to deal with, but sometimes I've been handed over thru several different people on just one phone call. It's very time consuming so mostly I don't bother calling with questions unless I'm desperate. The online video tutorials are not very helpful for specific questions or problems. It's buggy. I still don't totally understand why so many of our members have trouble accessing their member hub pages and aren't able to update outdated info on their own.

Pros: Helps us track our 3 levels of membership and collect dues. We've had some success enrolling members into workshops with the option to pay online.

Cons: Where to begin...Back end is not at all intuitive with lists and committees that need to be populated in a separate setup in order to be functional.
We tried using their "event management" to sell and track ticket sales to a festival, which is our number one fundraiser for our non-profit of the year. It was near disastrous because GZ assumes your event is a business conference. We sold 2,000 tickets and had so many confused customers emailing us and calling asking whether or not they had actually purchased tickets. Many people said they never received any confirmation especially if they signed up on their phones. We will only use their event tool for in-house member workshops going forward and never again for a public event. We'll have to use Eventbrite or Brown Paper Tickets instead.
The Member Hub is clunky and not one of our 70 + members actually uses it. There is no cloud storage included so the only items we can upload to the member hub to share with our members are text forms. It's OK for meeting minutes, but if we really want to share ideas and interactions between members, this is not the place to do it.
The fees that GZ (or Stripe, which they partner with) takes out of online credit and debit payments are not clearly communicated. So for instance, the festival that we sold over 2,000 tickets for online...accounting for the money is a nightmare because there is no flat rate. The average rate was really high like over 5%!

Vendor Response

by GrowthZone on 11/1/2018

We are sorry about your frustrations and challenges. We hope you will take us up on our previous requests to schedule a 1-to-1 database readiness and review session, as most of the issues you list here can be easily resolved.

GrowthZone (formerly MemberZone) is great for Association growth!!

Translate with Google Reviewed on 9/14/2018
Melissa Marison
Director of Operations
Operations Made Easy LLC
Executive Office, Self Employed
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I was part of the team that examined many different Association Management tools for our non-profit. We chose GrowthZone for its ability to serve our customer - the Member. We found the features and functions of GrowthZone to add the most value for our Members. In addition, the reporting tools and Dashboard provided important information for our Board to make decisions regarding the association. From Membership metrics to event sales, the reporting tools (aside from the Ecommerce mentioned above) provided great insight into the overall health of our association. Finally, GrowthZone's support in my experience is exceptional. They have a phone number to call for immediate assistance, but even better, a chat function. After going through the training tutorials, I used the chat function regularly to glean information from the tech team on how to navigate and use the system. They were always friendly and helpful, and I got answers immediately so my time was never wasted in waiting for a response.

Pros: I love the enhanced options that GrowthZone offers for Members of an association. The availability of a dynamic profile for Members is a real value add. When a Member is allowed to post pictures, logos, content, social feeds, etc, all through their profile, it is additional exposure for their business. From an Association standpoint, these are big selling points for Membership. If you want to grow your Membership, GrowthZone offers amazing features to "sell" as part of the value of being a part of the Associaiton.

Cons: Some of the reporting in the Ecommerce system needs to be more dynamic. It is difficult to run reports of current product sales, and have them show up in financial reports and such. There seems to be a disconnect between the Ecommerce reports and the rest of the reporting functions in GrowthZone.

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