Prescience for Self-Service

Prescience for Self-Service



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money

Product Details

  • Free Trial
    No
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Transversal
  • http://www.transversal.com

About This Software

Customer self-service software that enables you to manage both online content & correspondence through a single process.


25941

Prescience for Self-Service Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal