PlayMaker CRM

PlayMaker CRM

Who Uses This Software?

Home Health companies, Hospice companies, Long-Term Care facilities, Private Duty companies

Average Ratings

6 reviews
  • 2.5 / 5
  • 2.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service
  • 2.5 / 5
  • 2 / 5
    Value for Money

Product Details

  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
    Live Online
  • Support
    Business Hours

Vendor Details

  • Playmaker CRM
  • Founded 2008

About This Software

Founded in 2008, PlayMaker CRM is a leading cloud-based customer relationship management solution designed specifically for home health, hospice and post-acute care companies to assist with increasing sales efficiency, growing market share and increasing profitability.

PlayMaker CRM is used by hundreds of agencies large and small that realize the benefits of using innovative technology to grow and stay ahead of the competition.

PlayMaker CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Vendor has not completed this information.

  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting
  • Claims Management
  • Clinical Care
  • EHR
  • Electronic Health Record
  • For Home Care Providers
  • For Nursing Homes
  • Geriatric Care
  • MDS Review
  • Patient Records
  • Staff Scheduling

PlayMaker CRM Most Helpful Reviews

Great for Healthcare

  Translate with Google
4 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
Value for Money

Pros: I’ve recently started digging into all the data this CRM has compiled and it’s taken my business to another level.

Cons: The user interface is not as good as some others I’ve seen. With some of the newer technology out there I’d like to see the user experience better.

Dont use this company

  Translate with Google
1 / 5
Ease of Use
Features & Functionality
1 / 5
Customer Support
Value for Money

Comments: The software presentation was ok....seemed a little rushed and not very comprehensive. The customer service was took over three months for them to get on the ball to start due to continued cancellations of appointments from their training staff. We never received any training or signon information. We decided to cancel the contract due to non performance. They sent it to collections asking for 4 years of payment. I believe a good to great company would be more like nordstroms: you didnt like is a full refund. I guess the CEO didn't get the memo and certainly has not read the book.

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