NCR Counterpoint

NCR Counterpoint

da NCR

Quem usa o NCR Counterpoint?

A retail management system designed for the apparel, footwear, sporting goods, lawn and garden, and footwear industries.

Conheça o NCR Counterpoint

NCR Counterpoint includes robust point-of-sale, inventory management software, built-in customer loyalty, automated purchasing, and configurable reporting capabilities. Extend your business through integrated email marketing, mobile POS, and eCommerce options to give your customers a seamless shopping experience. NCR Counterpoint is a scalable solution that could be adapted to different operation sizes, layouts and formats.

Detalhes do NCR Counterpoint

NCR

http://www.ncr.com

Fundada em 1884

Preço do NCR Counterpoint

O NCR Counterpoint não possui versão gratuita nem versão de teste grátis.

Detalhes de preços

Contact NCR for pricing details.

Versão gratuita

Não

Teste Grátis

Não

Implantação

Nuvem, SaaS, web

Computador - Windows

Recursos do NCR Counterpoint

Sistemas PDV
Assinatura eletrônica
Gestão de comissões
Gestão de descontos
Gestão de devoluções
Gestão de vales-presente
Integração de comércio eletrônico
Leitura de códigos de barras
PDV para restaurantes
PDV para varejo
Perfis de conta de cliente
Programa de fidelidade
Várias localizações
CRM
Comércio eletrônico
Gerenciamento de pedidos de compra
Gestão de comissões
Gestão de devoluções
Gestão de funcionários
Gestão de mercadorias
Gestão de pedidos
Marketing por e-mail
Pedido por correio
Programa de fidelidade
Relatórios e análise de dados
Várias localizações

Avaliações do NCR Counterpoint

Exibindo 5 de 106 avaliações

Geral
3,7/5
Praticidade
3,7/5
Atendimento ao cliente
3,6/5
Recursos
3,7/5
Relação qualidade/preço
3,6/5
Tim S.
CEO & Owner
Software, 13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 08/10/2018
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 08/10/2018
Lars C.
Corporate Salesperson
Varejistas, 13-50 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    Não avaliado
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 21/04/2016

"A Review On NCR Counterpoint"

Comentários: We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.

Vantagens: NCR Counterpoint is able to keep track of past retail sales tickets and invoices, as well as allowing to reprint past receipts/invoices through various search filters. NCR Counterpoint also allows us do a quick refund after return on the customer's same card swiped, as long as it is on the same day. NCR Counterpoint has a way to quickly view the available inventory stock for a particular item across all of our registered store locations.

Desvantagens: Sometimes NCR Counterpoint will crash when minimized or hidden, and you would immediately lose the ticket that you are working on, making it unable to be recovered at all. NCR Counterpoint also closes the Ticket Query/Entry window automatically after making and order or quote, it would be better if it stayed open so you can quickly jump to the next ticket without having to retype your password all the time.

  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 21/04/2016
Jaime S.
Accounting Assistant
Saúde, bem-estar e condicionamento físico, 51-200 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 13/06/2020

"Counterpoint Review"

Comentários: I enjoy using counterpoint. It makes it very easy for me to post sales, run reporting, and keep track of our daily sales.

Vantagens: The feature I like most about this software is that I can favorite reports and functions to my home page for easy navigation every day. I also like that I can customize my reporting.

Desvantagens: If I want to save a report to my drive, there are a lot of steps in order to do on certain reporting. It runs very slow when saving them as a PDF.

  • Fonte da avaliação 
  • Avaliado em 13/06/2020
Gerald A.
Company Owner
Varejistas, 51-200 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    3/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    3/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    5/10
  • Fonte da avaliação 
  • Avaliado em 13/11/2018

"Strong on retail weak on purchasing and other areas. "

Comentários: As a software they have some work to do.

Vantagens: I have been using CP for years now. Not a bad software but NCR will not address the issue in purchasing for restocking a non selling location such as a warehouse, you will have to do that manually, very poor. It is also weak on automation and managing bins on locations. To develop these area you will have to pay to customize an already expensive software. Reporting is also not the best since this software is quite old now and it seems that NCR has stopped doing much developments.

Desvantagens: Purchasing for non selling locations and bin location management. Also reporting.

  • Fonte da avaliação 
  • Avaliado em 13/11/2018
Daniel C.
Owner
Restaurantes, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 25/03/2020

"My main Point of Sale system. "

Comentários: It has really helped to be able to keep track of previous customers and what they have purchased. It helps me auto fill orders or if I am not dealing with my usual contacts I can pull up their account to decrease confusion.

Vantagens: I use this product daily for my Point of Sale system. It allows me to keep track of customer purchases as well as inputting invoices for billables. I enjoy how easy it to pick up and learn and it is very customizable.

Desvantagens: As far a basic uses it is very easy but getting into more complicated reports can be a task. They do provide support in the form of manuals and customer support but I would prefer maybe an in house tutorial to help you understand the more complicated tasks.

  • Fonte da avaliação 
  • Avaliado em 25/03/2020