---
description: Tudo sobre Smartwerks: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Smartwerks - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas para Joalheria](/directory/10061/jewelry-store-management/software) > [Smartwerks](/software/127827/smartwerks)

# Smartwerks

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> A solução POS tudo-em-um da Smartwerks ajuda a vender mais rápido, otimizar o estoque, recompensar a fidelidade e analisar todas as partes do negócio.
> 
> Conclusão: 33 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Smartwerks?

Especialistas de varejo de pequeno a médio porte.  Colchões, móveis, lareira e pátio, joalheiros, presentes e hobby, ONGs.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.5/5** | 33 Avaliações |
| Praticidade | 4.4/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais |
| Recursos | 4.4/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Smartwerksusa
- **Localização**: Clearwater, EUA
- **Fundada**: 2010

## Contexto comercial

- **Preço inicial**: US$ 75,00
- **Público-alvo**: 2–10, 11–50, 51–200
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Controle de reparações
- Gerenciamento de pedidos de compra
- Gestão de fornecedores
- Gestão de preços
- Sales Order Management
- Várias lojas

## Category

- [Sistemas para Joalheria](https://www.capterra.com.br/directory/10061/jewelry-store-management/software)

## Categorias relacionadas

- [Sistemas para Joalheria](https://www.capterra.com.br/directory/10061/jewelry-store-management/software)
- [Software de PDV para Varejo](https://www.capterra.com.br/directory/31656/retail-pos-system/software)

## Alternativas

1. [QuickBooks Enterprise](https://www.capterra.com.br/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews)
2. [Epos Now](https://www.capterra.com.br/software/152638/epos-now) — 3.8/5 (713 reviews)
3. [Square Point of Sale](https://www.capterra.com.br/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)
4. [Acumatica Cloud ERP](https://www.capterra.com.br/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews)
5. [Brightpearl](https://www.capterra.com.br/software/124180/brightpearl) — 4.4/5 (191 reviews)

## Avaliações

### "Amazing Customer Service" — 5.0/5

> **Michelle** | *17 de abril de 2020* | Varejistas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The customization of this product was great\!  I had specific needs for multiple locations that so far no other software has been able to do.
> 
> **Desvantagens**: I would love to see a report that specifically lets you see all PO's past and open.  The integration was smooth and easy.
> 
> My overall experience has been awesome\!  The customer service has been outstanding.  \[SENSITIVE CONTENT HIDDEN\] is a tremendous asset at Smartwerks.  She not only made the transition easy she continuously helps to solve problems and guide us to get the best use of the product.

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### "SmartWerks is great for brick and mortar inside sales" — 4.0/5

> **Mark** | *9 de junho de 2022* | Mobiliário | Taxa de recomendação: 3.0/10
> 
> **Vantagens**: Easy to use and schedule deliveries. Report generating was simple.
> 
> **Desvantagens**: SmartWerks "owned" all the information and we had to buy our customer database. No layaway option, overpriced, and not for use with mobile devices. Did not sync with Quickbooks, however teh sales representative assured us it would.

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### "Not feeling very smart after using" — 2.0/5

> **Ed** | *6 de abril de 2019* | Serviços de informação | Taxa de recomendação: 3.0/10
> 
> **Vantagens**: Cloud based is a plus.  Not really any other benefit that I can point out besides this.
> 
> **Desvantagens**: We were told yes you can only to find out a lot of features we want that no you can not.  We ended up switching off this solution as it often would lag sometimes seemed at lunchtime when we were buy would be next to none functional.
> 
> Before selecting this product make sure it is for you as in our situation it was the wrong choice for our needs.

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### "Texan Mattress" — 5.0/5

> **Lawrence** | *17 de maio de 2021* | Varejistas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Ease of use and quick set up. Credit car integration and support of 3rd party financing.
> 
> **Desvantagens**: Not a one. Everything about Smartwerks is excellent.
> 
> Exceptional. The support Smartwerks gives is top notch.

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### "Finally an affordable and reliable POS for my Mattress business." — 5.0/5

> **Zane** | *7 de setembro de 2017* | Mobiliário | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: It has all the important features a small or medium size business such as my would need. Mattress Savvy signed up with Smartwerks two years ago and it's been completely reliable and affordable. I am also pleased to see that the programmers are willing to listen to ideas and experiences of the customers, when it comes to requesting certain features be added to the software it definitely builds confidence knowing the company is there beside you every steep of the way.
> 
> **Desvantagens**: I would love to be able to, switch between Transaction Type WO (work order) Take With or Delivery even after ticket is created, for example some customers change their mind and decide to pick up the order instead of having it delivered after ticket is created, but I don't believe switching the Transaction Type is possible once ticket is created.
> 
> Highly recommended for anyone looking for a  reliable and affordable POS system.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/127827/smartwerks)

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