Artifax Event

by Artifax Software

4.5 / 5 8 reviews
Artifax Event

Who Uses This Software?

Artifax software is designed by industry experts to meet the specialised needs of people who manage commercial, cultural and community venues and events.

Average Ratings

8 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Artifax Software
  • http://www.artifax.net
  • Founded 1986

About Artifax Event

ArtifaxEvent is designed to manage venue hire, event planning, artistic and production schedules, education programs and tour scheduling.
Suitable for any size of organisation, ArtifaxEvent is available in the cloud or on-premises and in multiple languages.
At its heart, ArtifaxEvent is a central calendar, providing one source of the truth for your entire organisation.
ArtifaxEvent handles all aspects of your venue bookings from the initial inquiry to the wash-up invoice.

Artifax Event Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Artist Management
  • Barcode / Ticket Scanning
  • CRM
  • Contract Management
  • Credential Management
  • Staff Scheduling
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Volunteer Management
  • Collections Management
  • Event Management
  • Exhibit Management
  • Gift Shop POS
  • Grant Management
  • Insurance Management
  • Membership Management
  • Ticketing
  • Attendee Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Event Management
  • Food & Beverage Management
  • Multi-Facility
  • Reservations Management
  • Resource Booking
  • Sales Management
  • Staff Management

Artifax Event Most Helpful Reviews

Compliments our work flow well.

Translate with Google Reviewed on 11/7/2018
Emily R.
Executive Assistant and Artifax Specialist
Performing Arts, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Having Artifax Event allows us to work remotely and still be able to access our calendar and continue to manage our four venues, even if we cannot be physically in the office. This is beyond important as we have many members of our organization who travel and need quick access to our calendar. The North American Artifax User Summit is an incredible opportunity to meet other facilities that use the software and learn from them, but it also allows us to meet with the members of the JCA team as well as a representative from Artifax.

Pros: After a very short basic training course it is easy for new users to start using Artifax to find information they used to have to ask for which streamlines requests and helps manage our time better. The ease of access with Artifax Event being on the web allows for travel or inclement weather to not slow down the fast pace at which we work. There is also a great community around Artifax and having a message board with information on how to use features as well as a place for users to suggest improvements.

Cons: There have been growing pains in our upgrade from our former Artifax edition, and trying to streamline the data that is incorporated with the new platform. Sometimes we cannot remove a field because it would delete all historical information, but we no longer have a use for it, so we have to find another way around that, however whenever we have encountered this the JCA team always provides suggestions on ways to work around the issue we are having, which is immensely helpful.

excellent for manging dozens of business uses and thousands of events

Translate with Google Reviewed on 10/24/2018
Elizabeth L.
Application Specialist, Artifax
Museums & Institutions, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Artifax has allowed us to streamline many processes and ensure that everyone is working with the same information when making decisions. It's reporting functionality has also enabled us to auto-generate contracts, itemized invoices, schedules, letters, marketing materials, and much more with rich amounts of detail coming from different areas of the database. Best of all, Artifax is now so entrenched in our way of working that our end users often immediately ask (and hope!) that a business challenge they've encountered might be solved most easily by the software before considering other options.

Pros: Artifax's flexibility is one of the key reasons it works so well for our organization -- it's breadth of built-in features allow us to manage all facets of our work from booking spaces and capturing programming details to creating staff schedules and tracking guest travel and accommodation, and almost everything in between. But there's also a level of customization available in Artifax that allows us to tweak those built-in features to maximize how we work in the software in a way that is wholly unique to our needs as an organization.

Cons: Our biggest challenge with Artifax is managing user expectation; they're often so used to Artifax being able to do pretty much whatever it is they need that they're surprised by the odd occasion where we can't find an Artifax-based solution to a problem they might be having.

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