15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça Tebra

O Kareo Billing é um software para prestar suporte a processos de cobrança internos. Os aplicativos móveis e de Internet ajudam o consultório a gerenciar os pacientes e as complicações que acompanham a cobrança do seguro. O Kareo é uma plataforma comprovada, acreditada por mais de 50 mil fornecedores. O Kareo Billing automatiza todo o processo para que o consultório seja pago mais rapidamente.

Quem usa Tebra?

O Kareo é popular entre clínicas com 1 a 10 profissionais de saúde e empresas de cobrança médica com 1 a 100 fornecedores.

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Tebra

Pontuação média

Geral
3,9
Praticidade
4,0
Atendimento ao cliente
3,7
Recursos
3,8
Relação qualidade/preço
3,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
48%
4
25%
3
9%
2
6%
1
12%
Laurie
Laurie
APRN/owner
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Not the Best for a Small Clinic

5,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Teegan
Teegan
Owner, EUA
Usuário do LinkedIn Verificado
Hospitais e Saúde, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great EHR with room for improvement for natural healthcare providers

5,0 há 5 anos

Comentários: Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially.

Vantagens:

I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list.

Desvantagens:

There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section.

nancy
physician, EUA
Consultório médico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

great when it works

4,0 ano passado

Vantagens:

It's great when it works, the system randomly goes down and then you cannot practice or see patients or see your schedule and it happens too often. They need a back up system but don't have one. Support can take weeks to respond to a ticket and this too is infuriating. i like the templates and ease of billing but if i was looking again I would choose something else

Desvantagens:

the system goes down and then you cannot practice or see patients or see your schedule and it happens too often. They need a back up system but don't have one. Support can take weeks to respond to a ticket and this too is infuriating.

isabella
office manager, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

WEBSITE TEBRA

5,0 há 2 meses Novo

Comentários: SO FAR IT HAS BEEN GOOD, IT IS VERY EASY FOR PATIENTS

Vantagens:

THE EASE ONE HAS WHEN MAKING PATIENT APPOINTMENTS

Desvantagens:

SOMETIMES THE BILLING PART IS VERY COMPLEX, AND WHEN REPRINTING AN INVOICE IT IS VERY DIFFICULT.

Mariah
Nurse Practitioner, EUA
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

I started off hopeful

2,0 há 2 semanas Novo

Comentários: I signed up for TEBRA hopeful. But after some time and money investing in their software and trying to learn it, I discovered that many of the features that they sold me on simply did not work when I tried to apply them to my practice. Besides being unable to help me find customizations that would work, their customer service was available and responsive until I tried to get out of my contract at which point it has turned to the worst experience I have ever had. Weeks between emails, refusing to talk on the phone to understand my concerns, rigid in their refusal to admit any system fault, etc. This has been an expensive and time consuming lesson learned. I would highly recommend avoiding this platform!

Vantagens:

As long as you use the phone to call them, their customer service was pretty available. Some customizing possible to make it work for some clinics. Such as templates and being able to create your own documents to send to patients. No additional fees for extra signed documents.

Desvantagens:

Customer service being unable to find me workarounds for my issues. With customized intake documents, data collected doesn't go into chart in any way like the intake documents that come standard. It just goes into uploaded documents. Complete lack of responsiveness or willingness to discuss concerns around system features not working for my practice and needing to find options to end my contract. Customizations are long and tedious. Telehealth platform was glitchy. I had to put myself on mute in order to not have the other person get cut out while I was typing. I've never experienced this with zoom or google meet. Unable to customize appointment location to be in-home. Many of health hx questions completely irrelevent, but unable to customize. Unable to track rating measures for forms like vanderbilt etc. Unable to to customize intake forms. Onboarding support ends after 3 months. Then you're at the mercy of whomever you get on customer service. Glitchy online presence profile. Despite MANY attempts and working with customer service many times, there is still a profile attached to my name that is completely inaccurate. Unable to allow self scheduling without showing location. Since I provide telehealth visits from my home, this is doesn't work.

Annette
Doctor, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Cannot get customer support

4,0 há 3 meses

Comentários: Right now pretty bad. I cannot stress enough how awful it is to not be able to get help when it's needed.

Vantagens:

Right now? Not much. The notes are good, but so are Microsoft word documents.

Desvantagens:

Cannot collect payments from patients- which is a huge issue. Previously their customer care has been abysmal and they take weeks to reach out to you. Or I've left a review in the past and got a call immediately. That doesn't look good.