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Conheça Covetrus Pulse

Totalmente integrado e escalável para todos os tipos de consultórios veterinários, o eVetPractice é um software de gerenciamento de consultórios baseado na nuvem da Covetrus, que oferece todos os recursos e funcionalidades necessários para você executar o seu melhor.

Agora, por tempo limitado, cadastre-se no eVetPractice com o Covetrus Prescription Management integrado e obtenha conversão de dados gratuita e mais de US$ 200 de volta por mês.*

Quem usa Covetrus Pulse?

Hospitais veterinários e consultórios móveis com 1 a 150 funcionários. Qualquer clínica que procure um EMR baseado em SOAP, agendamento de consultas, sistema de lembrete para o paciente, integração interna com laboratórios, Abaxis e ANTECH.

Covetrus Pulse Software - 1
Covetrus Pulse Software - 2
Covetrus Pulse Software - 3
Covetrus Pulse Software - 4
Covetrus Pulse Software - 5

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Avaliações do Covetrus Pulse

Pontuação média

Geral
4,0
Praticidade
4,0
Atendimento ao cliente
4,4
Recursos
3,6
Relação qualidade/preço
4,0

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
41%
4
35%
3
16%
2
3%
1
5%
STEPHANIE
Practice manager
Usuário do LinkedIn Verificado
Veterinária, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

User friendly

5,0 há 4 anos
Legendas em português disponíveis no player de vídeo
Linda
Linda
Practice Manager, EUA
Usuário do LinkedIn Verificado
Veterinária, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great value, still needs improvements

4,0 ano passado

Comentários: Overall, it's good. I've used eVet/Pulse since 2014 between 2 practices. I'm used to it, I think it's a good product. I just know it could be better.

Vantagens:

It's fairly easy to learn and is user freindly

Desvantagens:

LOTS of clicking to get to the right page. Also, all of the "enhancements" that they do are not usually actually productive or things that I've seen anyone ask for- making the border of the EMR pink or blue to indicate gender.....there are plenty of other requests that are more important than that.

Resposta do Covetrus Software Services

ano passado

We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving!

Wanda
Practice Manager, EUA
Veterinária, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Complex but helpful program

4,0 há 3 meses

Comentários: There is a learning curve. The invoicing and accounting system is a bit complex and difficult to explain to clients. Overall, information is easy to find is easy to find, transferring patients and clients is simple. Definitely a useful program.

Vantagens:

The amount of customization available is helpful, information on patient visits is organized and easily acessed, adding documents is simple and fast

Desvantagens:

Some processes are time consuming like boarding check in/out and the addition/subtraction of services once they have been sent to invoice.

Jessica
Practice manager, EUA
Veterinária, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Pulse review

5,0 há 2 meses Novo

Comentários: Positive and it continues to improve as new features are added.

Vantagens:

Cloud based, can customize features, easy to learn

Desvantagens:

Can’t cut and paste an appt for another date

Gina
Office Manager, EUA
Veterinária, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Do not like Covetrus Pulse

1,0 há 4 meses

Comentários: Pulse can be VERY glitchy, it goes down from time to time and we cannot do our daily tasks, it's not user friendly. I don't know what happened from when we first started using EVet Practice to Pulse, but something happened and not for the better. When we call about problems we are having, it's ALWAYS our server and not their problem to look into. The CSR are very nice and I know they are told what to say, it's by no fault of their own they can't say anything but "it's your server". I feel like Covetrus just doesn't want to take on the problems and fix what needs to be fixed. Pulse it just not what it used to be and sure not helpful when you have a problem. I wish I could say better things about Pulse.

Vantagens:

At this time there is not much I like about Pulse

Desvantagens:

I used to rave about Pulse, something has changed and not for the better. I would not recommend it to a colleague at this time.

Brook
Practice Manager, EUA
Veterinária, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

CCAH Review

5,0 há 3 meses

Comentários: It has been amazing this is the second practice that I have implemented pulse at.

Vantagens:

The ease of access and use. The reports features make my life a lot easier. My tech's also love how everything is much easier to access.

Desvantagens:

No access to an app feature yet. I think it would be amazing if there was an IOS app.

Samantha
Practice Manager, EUA
Veterinária, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Maybe Not...

3,0 há 4 meses

Comentários: At first I was excited to switch over to it, I felt like Covetrus would listen to us and make changes that people would want and use. But it's apparent that the reporting isn't being improved, we need to continue to pay Covetrus more to fully utilize Pulse for what we wanted it for (which I thought we were already paying for) and it doesn't fully integrate with many other beneficial services which is limiting to practices. We are seriously considering moving away from Pulse.

Vantagens:

The possibility of what it could do and how it could integrate with purchasing, reminder systems, payment systems, etc.

Desvantagens:

It doesn't integrate well with other systems/services, the reporting is difficult and inaccurate, there is a pay wall to utilize wellness plans and it's reporting without using the paid service of Care Plans, and there are still so many clunky, difficult processes that you need tech support with that really shouldn't be this difficult.

Tina
Office Manager, EUA
Hotelaria, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Office Manager

1,0 há 4 meses

Vantagens:

The ability to utilize the software away from office

Desvantagens:

Not good software for boarding and grooming facilities. Too many steps. Not user friendly at all. I still cannot select more than one pet in a family for any services. You have to select each pet and make a reservation or grooming appointment. We are so busy and this is very time consuming. Really super unhappy that the integrated credit card service does not have a tip line on the terminal (I am not asking a person prior to running the cc if they want to tip). Your software was highly recommended by your sister comany Impromed. We used their software for 20 plus years - they have excellent software for boarding/grooming-you might take a look see at it for "enhancements". We were at the point where we had to buy a new server from Impromed and after talking to their sales team we felt like we should give Pulse a try. We regret not staying with Impromed. After all the time we have invested switching over we are sticking with Pulse because we've been told over and over the boarding module will be improved and that you are actively working on it. I am really beginning to wonder. So again, not a great review. You have the potential for sure but it's frustrating working with Pulse software.

Chelcie
Administrator, EUA
Veterinária, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great software and customer support!

4,0 há 3 meses

Comentários: Very good, every time I call for customer support they are extremely helpful!

Vantagens:

The ease of use. Finding medical records, inputting information, etc. is very easy.

Desvantagens:

Need more options for mass updating inventory/labs/services. Would work better if it was laid out like an editable spreadsheet. It is clunky to have to click edit on each item, edit, then save and close before moving on.

Sandra
Hospital Manager, EUA
Veterinária, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Is change possible for Pulse?

3,0 há 3 meses

Comentários: Overall this software makes simple tasks harder for reception. And for Hospital manager to make simple corrections. It has made us question continuing with this platform.

Vantagens:

Messaging and emailing clients vaccines and records

Desvantagens:

can schedule an appointment without selecting a patient.

Patricia
Lead CSR, EUA
Veterinária, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Pulse needs to be more like Avimark

3,0 há 3 meses

Comentários: As time goes on I’m not getting as frustrated with it. So I guess good.

Vantagens:

I like that it is cloud base and I can access it from home.

Desvantagens:

It takes two many clicks to get what I’m looking for. On the checkout part the reminders should be on that screen. And the reminders should be color coded just like it is in Avimak. It needs to be more like Avimark. There should also be a rescheduled button so you don’t have to cancel the appointment and go back into the medical record to make new appointments. It’s just a lot of back and forth.

Zoe
Veterinary Assistant and Manager, EUA
Veterinária, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Would recommend

5,0 há 5 meses

Vantagens:

It's very user friendly, the support process is amazing with fast response times and helpful staff.

Desvantagens:

Limited options, issues with bugs, especially pages not loading

Megan
IT, EUA
Veterinária, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Practice Management Software

5,0 há 5 meses

Comentários: Wonderful, would choose this software again if needed.

Vantagens:

I appreciate all the integrations with our lab equipment, client communications, point of sale software.

Desvantagens:

We haven't had any serious concerns with Pulse. Sometimes it goes down for a few minutes.

Cinthia
Veterinarian/Owner, EUA
Veterinária, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Pulse is okay for Cloud-based

3,0 ano passado

Comentários: Being able to login from any location is nice. Working on setting up integration with Rapport for Telemed and client dashboard. These are benefits of cloud based.However, I cannot say these will be worth all of the extra time other things take. We will hang in there at least a year to see if as we get more used to it and improvements are made, things get more efficient.

Vantagens:

Cloud based allows for more and potentially easier integrations. Task lists and whiteboard overall easy to use. Idexx lab integration good overall.During "go live" we had good access to help and useful information on what to expect (not so with an previous integration that we tried a year ago with another cloud based PIMS that we ended up aborting).Inventory overall seems to work well so far.

Desvantagens:

It is very "click heavy". Most things take multiple steps to get to. I had thought moving from Avimark to Pulse would make things more efficient and have not experienced that for most things. In fact most things take as many or often more steps than before. Record auditing is onerous for this reason. Information seems spread out, not well connected.Training was very basic, and I am not sure the trainers REALLY know the program well. We are having to figure out stuff on our own in some cases, or stumble across things. Not as visually efficient for helping find things as could be.

Resposta do Covetrus Software Services

ano passado

We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours.

Christina
Veterinarian/Owner, EUA
Veterinária, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Whole Health Veterinary Care

3,0 ano passado

Comentários: My overall experience has been fine. I originally looked at Shephard and then found it could not manage inventory well. Pulse has similar issues, but the work around was better. I feel pulse can continue to evolve and function more completely for practices.

Vantagens:

It is cloud based, the support related to the software is good, it is easy to use

Desvantagens:

the integrations don't work welli can't see the medical record while charting, It is helpful for me to be able to see the charge line items because I enter all that information into my charting. I have my exam form set up so that all components of SOAP are in the exam. This way when I show a previous exam record all information is there.

Resposta do Covetrus Software Services

ano passado

Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.

Patricia
DVM, Canadá
Veterinária, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Positive experience with Covetrus

5,0 há 5 meses

Comentários: My overall experience is very good, I really like the product and it is constantly changing for us to have better record keeping, allows us to communicate with the client in several forms and is attached to the MR.

Vantagens:

Very easy to use, has many tools that are very helpful to contact and keep communication with the clients, it is icloud based so I can access my MR anywhere, and much more.

Desvantagens:

The system is not always accessible, for a while it was replicating the same Medical note, lately when you save and release it asks you to leave the site, and in previous occassions I had troubles because the MR was not being saved. Don't like that I cannot lock my MR after finishing them.

Ashley
Practice Manager, EUA
Veterinária, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great software system

5,0 há 6 meses

Comentários: Great customer service, user friendly, easy to navigate. The live chat option is excellent!

Vantagens:

I like that it is very easily navigated through, and when there are issues customer service is readily available to walk you through the steps needed to fix the problem.

Desvantagens:

The change with the side tabs. Not being able to add a note in MR and have the option to easily add it to all patients on the account

Samantha
Practice Manager, EUA
Veterinária, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Acceptable

4,0 há 2 anos

Comentários: I like it overall and the ease of it's use.

Vantagens:

I like it's intuitive set up and functionality. I like how some things are very customizable. I like the variety of reporting and way the information in the patient record is presented.

Desvantagens:

I don't like how information in reports can be pulled via multiple reports and often with different results. I also don't like that pulling more than a a few days data tends to make my Pulse program freeze and crash for several minutes making it unusable while gathering data. I also wish we could do more customization with wellness plans and better reporting there. I also would like to be able to set up multiple reminders for things and set up online patient scheduling so I could move away from separate programs like Rapport.

Resposta do Covetrus Software Services

há 2 anos

Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.

Alyson
Practice Manager, EUA
Veterinária, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Covetrus/Pulse user since it was Evet

4,0 há 6 meses

Comentários: Overall we are happy, things could be better but all things considered its a decent and very user friendly program. We have been with the program for 6 years and have watched things improve and things not go as well, but we do enjoy the program so we stick with it.

Vantagens:

Cloud based, very user friendly for everyone.

Desvantagens:

"If it aint broke, don't fix it" - I feel at times "updates" or "fixes" are not needed and it ends up not really helping us, making things more challenging as we learn the new updates that took place. Things that truly would helps us this last 6 years, have never even be addressed.

cheryl
MANAGER, VET TECH, Canadá
Veterinária, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

covertus 8/10

4,0 há 5 meses

Comentários: FAIR TO GOOD - EASY TO GET AROUDN IN BUT DOES NEED SOME CHANGES AND ADD ONS

Vantagens:

easy to figure out and navigate, but does need some things to be changed/updated.

Desvantagens:

You cant change in the check out the billing's doctor in 1 click must click and change every singe item in invoice individually. Also need to add a rabies vaccine expiry to be automatic applied on certificates (actual product expiry - NOT pet expiry)

Stephanie
Office Manager, EUA
Veterinária, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Practice Manager

3,0 há 3 meses

Comentários: We have learned how to make this product work for our practice

Vantagens:

Cloudbased program so we can access medical records from anywhere

Desvantagens:

A lot of steps and clicking; not the most veterinary focused software

Meagan
Vet Assistant, EUA
Veterinária, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to use

4,0 há 6 meses

Comentários: Overall I’ve been able to learn the software well and feel like the transition from Cornerstone at my previous job to Covetrus has been seamless.

Vantagens:

-Easy to use and learn the software. -ability to look up patients quickly without having to leave the main page

Desvantagens:

-Seem to encounter lags frequently -customer support via chat is not always helpful

Christine
Practice Manager, EUA
Veterinária, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

C grade but a good product compared to others on the market!

3,0 ano passado

Vantagens:

Cloud based and can be accessed from anywhere!

Desvantagens:

Challenges with scheduling appointments ... updates often make the day to day more challenging!

Resposta do Covetrus Software Services

ano passado

We’re so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive.

Adrianna
Shift Lead, EUA
Veterinária, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Pulse review

2,0 há 5 meses

Comentários: It's been difficult to learn and there are a lot of things I wish they would change or update.

Vantagens:

I like that it allows for us to edit appointment colors

Desvantagens:

It is not user friendly. There are a lot of glitches, support team is responsive but lacks any helpful advice because most things are just how they are and no real way to fix or update the system.

Deborah
President, EUA
Veterinária, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

So Disappointed

2,0 ano passado

Comentários: CSR are great. We always seem to stump them. I think it’s at its infancy and we are paying the price or R&D.

Vantagens:

Integration with inventory but unfortunately that only happens if you ask for it and even then inventory item descriptions have to match up exactly or it doesn’t work.

Desvantagens:

So so so much clicking. Medical records need to be simpler. So many options to get to different aspects but can’t get there from all aspects of the medical records.

Resposta do Covetrus Software Services

ano passado

Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review.

Brenda
Owner, assistant, office managed, EUA
Veterinária, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

User friendly software

5,0 ano passado

Comentários: We like the ease of use for the most part. Cloud based is nice being a mobile practice. There are times when it seems slow but that happens with anything

Vantagens:

The ease of use and that everything is your fingertips when you need to look something up

Desvantagens:

Updates are not always user friendly. What you think is a good update can be confusing

Resposta do Covetrus Software Services

ano passado

We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving!