---
description: Tudo sobre Zapier: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Zapier - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# Zapier

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> O Zapier é automação para pessoas ocupadas. Ele move as informações entre seus aplicativos da Internet automaticamente, para que você possa se concentrar no seu trabalho mais importante.
> 
> Conclusão: 3082 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Zapier?

Pequenas empresas, profissionais de marketing, vendedores, designers, desenvolvedores e muito mais\!

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 3082 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.3/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Zapier
- **Localização**: San Francisco, EUA
- **Fundada**: 2011

## Contexto comercial

- **Preço inicial**: US$ 29,99
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Austrália, Canadá, Estados Unidos, Reino Unido

## Recursos

- API
- Arrastar e soltar
- Automação dos processos comerciais
- Conectores pré-construídos
- Configuração do fluxo de trabalho
- Controles/permissões de acesso
- Ferramentas de colaboração
- Gerenciamento da implantação
- Gerenciamento de e-mails
- Gestão de conformidade
- Gestão de dados
- Gestão de integração
- Gestão de integrações
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Importação/exportação de dados
- Integração de dados
- Modelagem de processos & Design
- Modelagem visual
- Modelos
- Monitoramento
- Múltiplas fontes de dados
- Painel
- Para desenvolvimento sem código
- Plataforma no-code
- Segurança de dados
- Suporte de banco de dados
- Third-Party Integrations

## Integrações (314 no total)

- 8am MyCase
- ABC Gymsales
- ABC Trainerize
- AWeber
- AccuLynx
- Actionstep
- ActiveCampaign
- Acuity Scheduling
- AgencyZoom
- Agent Legend
- Ahrefs
- Airtable
- Amazon Simple Email Service (Amazon SES)
- Anchor
- Anthropic SDK

... e mais 299 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Programas de Integração](https://www.capterra.com.br/directory/8/integration/software)

## Categorias relacionadas

- [Programas de Integração](https://www.capterra.com.br/directory/8/integration/software)
- [Plataformas No Code](https://www.capterra.com.br/directory/32095/no-code-platform/software)
- [Software iPaaS (Plataforma de Integração Como Serviço)](https://www.capterra.com.br/directory/32296/ipaas/software)
- [Sistemas de Workflow](https://www.capterra.com.br/directory/30091/workflow-management/software)
- [Software de Gestão de Processos de Negócios](https://www.capterra.com.br/directory/30010/business-process-management/software)

## Alternativas

1. [monday AI Work Platform](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (6120 reviews)
2. [Jira](https://www.capterra.com.br/software/19319/jira) — 4.4/5 (15494 reviews)
3. [Asana](https://www.capterra.com.br/software/120550/asana-pm) — 4.5/5 (13735 reviews)
4. [Trello](https://www.capterra.com.br/software/1010321/trello) — 4.5/5 (23628 reviews)
5. [TaxDome](https://www.capterra.com.br/software/186749/taxdome) — 4.7/5 (3625 reviews)

## Avaliações

### "Perfect for bootstrap a new process" — 5.0/5

> **Avaliador Verificado** | *21 de agosto de 2019* | E-Learning | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I think Zapier is the leader of integrations between SaaS, and it performs most of them through real time, that is something that we were not able to find on it's competitors. &#10;&#10;It's really helpful to test a new concept on your business, avoiding wasting time building something that is uncertain.
> 
> **Desvantagens**: If you have a lot of events, it can really become expensive.

-----

### "The best integration solution on the market" — 5.0/5

> **Fernando** | *30 de dezembro de 2019* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Zapier provides great integration possibilities. Among triggers and actions available its possible to setup many ways of transfering data between apps.
> 
> **Desvantagens**: Zapier has a really disappointing customer support. For one, its very hard to contact and replies take to long to be received. User experience is greatly affected by that.
> 
> Zapier learning curve might not seem an easy one at first. But once you get more experienced, the possibilites are endless.

-----

### "Saves me from writing glue code, but the task count adds up fast" — 4.0/5

> **Koshish** | *10 de setembro de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The integration library is the real selling point. Almost every service I wanted to connect for a side project already had a working app, so I skipped writing and hosting my own webhook handlers and cron jobs. As a software engineer I could have built most of these flows myself, but Zapier gets a multi step automation running in about ten minutes and I do not have to babysit a server or pay for one. The editor is clear, testing each step while you build catches bad field mappings early, and the run history makes it obvious which step failed and what data it received. Multi step Zaps with filters and formatter steps cover far more ground than I expected before you need real code, and the built in Code step is there for the cases that do.
> 
> **Desvantagens**: Pricing is the main problem. Everything is metered per task, and a task is any single step that runs, so a five step Zap burns five tasks every time it fires. A polling trigger on a busy source eats through a monthly allowance quickly, and the jump between plan tiers is steep for a personal project rather than a funded team. I ended up adding filter steps early in my Zaps purely to avoid paying for runs I did not need, which is not how I want to design an automation. Polling intervals on the lower tiers are also slow, so anything that needs to feel immediate has to be rebuilt around a webhook trigger.
> 
> I use Zapier for side project automation rather than anything mission critical, and for that it is a good fit. It removes the boring plumbing between forms, spreadsheets, and notifications, and it has been reliable in the sense that when something does break it is almost always the upstream API rather than Zapier itself. Setup took no real learning curve, and I had my first useful automation running the same evening I signed up. My honest view as an engineer is that it is excellent value while your volume is low and hard to justify once it is not. If a workflow becomes important and fires constantly, there is a point where writing and hosting the script yourself is simply cheaper. Up to that point I would rather spend my evenings on the actual project than on glue code, and Zapier earns its keep for that alone. I would recommend it to anyone who wants working automation without owning infrastructure, with the caveat that you should model your task usage before you commit to a plan.

-----

### "mortgage broker" — 5.0/5

> **Addy** | *10 de agosto de 2026* | Bancos | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: I like the number of integrations Zapier offers and how much flexibility it provides for automating repetitive tasks. Once a Zap is set up correctly, it can save a significant amount of time and eliminate a lot of manual work. I also appreciate that you can build fairly customized workflows without needing extensive coding knowledge.
> 
> **Desvantagens**: The setup can be more complicated than it initially appears, especially when you are trying to create anything beyond a basic automation. Troubleshooting can also be frustrating because it is not always immediately clear why a Zap failed or why data did not transfer as expected. The pricing can become expensive as you add more complex workflows, tasks, or higher usage.
> 
> Overall, my experience with Zapier has been positive. It is a powerful automation tool and has a lot of potential to save time, particularly when connecting programs that do not communicate with each other directly. There is definitely a learning curve, and building more advanced automations can require some trial and error. Once everything is working correctly, though, it can significantly streamline repetitive processes and make day to day workflows much more efficient.

-----

### "Poor customer service" — 2.0/5

> **Homan** | *22 de maio de 2026* | Varejistas | Taxa de recomendação: 2.0/10
> 
> **Vantagens**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year.
> 
> **Desvantagens**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\]  did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns.
> 
> Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/130182/zapier)

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