--- description: Tudo sobre Yelp Guest Manager: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yelp Guest Manager - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas para Restaurante](/directory/20026/restaurant-management/software) > [Yelp Guest Manager](/software/130358/yelp-reservations) # Yelp Guest Manager Canonical: https://www.capterra.com.br/software/130358/yelp-reservations Página: 1 / 15\ Próximo: [Próxima página](https://www.capterra.com.br/software/130358/yelp-reservations?page=2) > Software de gestão de reservas online com acesso direto a mais de 97 milhões de usuários no Yelp. > > Conclusão: 336 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Yelp Guest Manager? Proprietários e gerentes de restaurantes (independentes e com várias unidades) que aceitam reservas. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 336 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Yelp - **Fundada**: 2011 ## Contexto comercial - **Preço inicial**: US$ 99,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Cobrança e faturamento - Gestão de pedidos - Gestão de reservas - Gestão de tabelas - Pagamentos online - Pedidos online - Relatórios e análise de dados ## Opções de suporte - Suporte por telefone - Bate-papo ## Category - [Sistemas para Restaurante](https://www.capterra.com.br/directory/20026/restaurant-management/software) ## Categorias relacionadas - [Sistemas para Restaurante](https://www.capterra.com.br/directory/20026/restaurant-management/software) - [Software de Pedidos Online](https://www.capterra.com.br/directory/32698/online-ordering/software) ## Alternativas 1. [GloriaFood](https://www.capterra.com.br/software/198378/gloriafood) — 4.6/5 (68 reviews) 2. [Simphony POS](https://www.capterra.com.br/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews) 3. [TouchBistro](https://www.capterra.com.br/software/140677/touchbistro) — 3.8/5 (412 reviews) 4. [Epos Now](https://www.capterra.com.br/software/152638/epos-now) — 3.8/5 (713 reviews) 5. [Toast POS](https://www.capterra.com.br/software/136301/toast-pos) — 4.2/5 (549 reviews) ## Avaliações ### "The Top Application for Your Restaurant\!" — 5.0/5 > **Phoebe** | *3 de abril de 2020* | Redação e edição de texto | Taxa de recomendação: 10.0/10 > > **Vantagens**: Yelp Reservations helps me easily handle customers through managing reservations and contacting my customers on the go. Besides working in (online) education, I also help manage a small restaurant in a very populated city. Our soft opening was insane but the experience was amazing thanks to the accessibility of Yelp Reservations. Our team could find where to see who was on the wait-list and who was waiting to be seated for reservations. > > **Desvantagens**: I did not find any problems with using Yelp Reservations in our small restaurant. It is very restaurant and customer friendly. > > Our small restaurant wants to expand to multiple locations in California. By using Yelp Reservations, we can see how we would manage multiple restaurants as our customer base has continually grown over the past year. ----- ### "Great for Planning Outings\!" — 5.0/5 > **Karissa** | *11 de agosto de 2021* | Ensino fundamental e médio | Taxa de recomendação: 10.0/10 > > **Vantagens**: Upon downloading the app, it’s incredibly easy to sign in or create an account. Then, you can filter the types of restaurants or places you were looking for by price, location, hours operating and rating. You can even make appointments or reservations which is a big convenience. My husband and I love to go out to eat so we love looking at the reviews and pictures of dishes to try. > > **Desvantagens**: The old version of this app was difficult to maneuver and wasn’t very user-friendly. However since they have updated it, it is incredibly easy and user-friendly. ----- ### "Do not use it for advertisement, it is great as free service only" — 2.0/5 > **Omar** | *17 de agosto de 2018* | Publicidade e marketing | Taxa de recomendação: 0.0/10 > > **Vantagens**: As a user Yelp is good and helpful, even though we have some reviews which are not reliable. > > **Desvantagens**: I did got an offer to do paid advertisment using the Yelp business platform. It was my worst experience ever. The sales person gave me very good statistics about my business and other business for the paid ads. They pushed me to sign a contract with them for 6 months with a minimum amount ( i cant remember exactly). When i started, i found that the avarage click payment is much higher than expected. Then when I requested to cancel the contract, they requested me to pay a penelty fees. This shocked me, and I found my self that I have to continue with them. I did continue but I was totally unhappay and I told them this is cheating. After 6 months of paid ads, I didnt recieve any valuable leads from yelp. I told them I dont want to deal with your company any more. And after that I am recieving sales calls once or twice every week\!\!\! I told them I dont want to deal with you, and the calls are still going till today, more than two years. > > Great as free service, and the worst platform for the worth of dollar for advertisment. ----- ### "One stop" — 5.0/5 > **Daria** | *7 de dezembro de 2019* | Artes e artesanato | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that it’s a one stop shop for me, I find the restaurant on yelp and make reservations without having to call. It’s also nice to see current wait times, very convenient, > > **Desvantagens**: I didn’t notice any cons whatsoever. I guess the only thing is if you need a special table like a view or in a specific area of a restaurant you’d have to call. > > Frustration-free experience. Booking is very simple and takes 30 seconds. ----- ### "Great website to check restaurant's review and book" — 5.0/5 > **Harsh** | *28 de julho de 2021* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: It has most reviews about any restaurant. It becomes "one place to book a restaurant" website where you can order, pay, check review, view photos, get the directions and even message the restaurant. What else do you need when you are hungry and don't have to browse different websites. > > **Desvantagens**: Sometimes I feel disappointed when Yelp doesn't allow to place order as they don't have tie-up with the website. > > As I mention to my friends, looking for a restaurant, go check them on Yelp and you can easily decide whether to go or not. ----- Página: 1 / 15\ Próximo: [Próxima página](https://www.capterra.com.br/software/130358/yelp-reservations?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/130358/yelp-reservations) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados