Average Ratings

14 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4 / 5

Product Details

Vendor Details

  • Dealer.com
  • http://www.dealer.com

About Dealer.com ControlCenter

Online inventory tracking solution that offers vehicles video and photo uploading, pricing, incentives management, and marketing tools.

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Dealer.com ControlCenter Most Helpful Reviews

Great website and easy to edit

Translate with Google Reviewed on 11/14/2017
Jennifer Griffith
Marketing
Tom Ahl Family of Dealerships
Automotive, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We have used dealer.com for over 6 years. It is easy to make changes in their backend tool to your website. Support team is great help and usually in a timely manner.

Cons: There are other providers that seem to be more technologically advanced than dealer.com. Recently we have been switched between a few reps. It would be nice to have a consistent one who can help make suggestions and be there for quick questions and understand your wants and needs as a car dealership.

Dealer.com was amazing several years ago

Translate with Google Reviewed on 7/9/2018
Jack Barron
Internet Sales Director
Nashville Toyota North
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Dealer.com controlcenter is a simple to use dashboard that allows you to control your online presence. It is user-friendly.

Cons: Dealer.com has merged with Cox Automotive, and their entire support department merged too. The support team used to be a shining star for Dealer.com, but since the merger they have assigned website accounts to reps who have no idea what they are doing, and have to escalate every ticket to the point where they can take weeks.

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