Quem usa esse software?

SimplePractice is the ideal solution for health & wellness providers and small groups, including therapists, psychologists, social workers, speech therapists, nutritionists, and a variety of others.

Avaliações médias

1.947 avaliações
  • Geral 4.5 / 5
  • Praticidade 4.5 / 5
  • Atendimento ao cliente 4.5 / 5
  • Recursos 4.5 / 5
  • Relação qualidade/preço 4.5 / 5

Detalhes do produto

  • Preço inicial US$ 39,00/mês
  • Detalhes dos preços $39/month with unlimited free support staff! Save 10% with annual billing!
  • Versão gratuita Sim
  • Avaliação gratuita Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Ao vivo online
    Webinars
    Documentos
  • Assistência Horário comercial
    Online

Dados sobre o fornecedor

  • SimplePractice
  • http://www.simplepractice.com
  • Fundada em 2012

Sobre o SimplePractice

Grow your business, focus on your clients, and let SimplePractice handle the rest. In just minutes you can send fully paperless intakes, communicate with clients securely, get paid automatically, send free appointment reminders, and even run your business on the go with our top-rated mobile app. Use the Client Portal to connect outside of sessions, seamlessly bill insurance, and conduct sessions anywhere by Telehealth. Try it free today and see why thousands of customers voted SimplePractice #1!

Recursos do SimplePractice

  • Agendamento do paciente
  • Cadastro do paciente
  • Cobrança e faturamento
  • Fichas dos pacientes
  • Gestão de avaliações
  • Gestão de planos de cuidado
  • Gestão de práticas
  • Gestão de seguros
  • Monitoramento do progresso
  • Agendamento de consultas médicas
  • Agendamento de plantão
  • Agendamento do paciente
  • Agendamento do pessoal
  • Arrastar e soltar
  • Cobrança e faturamento
  • Compromissos recorrentes
  • Cronograma de instalações
  • Fichas dos pacientes
  • Gestão de compromissos
  • Portal de autoatendimento
  • Rastreamento de no-show
  • Várias localizações
  • Acompanhamento de atividades
  • Cobrança e faturamento
  • Conformidade com HIPAA
  • Fichas dos pacientes
  • Gestão de calendários
  • Gestão de listas de casos
  • Gestão de recomendações
  • Identificação de candidatos
  • Notas de avaliação
  • Planejamento do tratamento
  • Registros de história clínica
  • Verificação da elegibilidade
  • Controle do tempo de espera
  • Gestão de admissões
  • Gestão de descargas
  • Gestão de fluxo de pacientes
  • Gestão de leitos
  • Monitoramento de pacientes
  • Rastreamento de localização do paciente
  • Relatório de historiais
  • Relatórios em tempo real
  • Agendamento de consultas médicas
  • Agendamento do paciente
  • Cadastro do paciente
  • Cobrança do paciente
  • Conformidade com HIPAA
  • Fichas dos pacientes
  • Gestão de estoques
  • Gestão de reclamações
  • História clínica eletrônica/informatizada
  • Portal do cliente
  • Receitas médicas eletrônicas
  • Verificação de elegibilidade de seguro
  • Vários escritórios
  • Vários médicos
  • Avaliações dos resultados
  • Certificado pela histórica clínica eletrônica
  • Cobrança e faturamento
  • Fichas dos pacientes
  • Gestão de compromissos
  • Gestão de conta do paciente
  • Gestão de reclamações
  • Notas SOAP
  • Agendamento de compromissos
  • Certificado para usos relevantes
  • Com certificação ONC-ATCB
  • Criação de diagramas
  • Portal de autoatendimento
  • Rastreamento de conformidade
  • Receitas médicas eletrônicas
  • Reconhecimento de caligrafia
  • Reconhecimento de voz
  • Agendamento de compromissos
  • Avaliações iniciais
  • Clínica de vários profissionais
  • Cobrança de consultas médicas
  • Consultório de um só profissional
  • Gestão de funcionários
  • Gestão de reclamações
  • História clínica eletrônica/informatizada
  • Lembretes de compromissos
  • Pacientes internados/em casa
  • Planos de tratamento
  • Portal de autoatendimento
  • Rastreamento de conformidade
  • Receitas médicas eletrônicas
  • Agendamento de compromissos
  • Bate-papo/Mensagens instantâneas
  • Clínica de vários profissionais
  • Conformidade com HIPAA
  • Gestão de fila de pacientes
  • Gestão de práticas
  • Lembretes de compromissos
  • Para telepsiquiatria
  • Receitas médicas eletrônicas
  • Vídeo conferência
  • Aviso de remessa
  • Entrada de códigos e taxas
  • Gestão de agências de cobranças
  • Gestão de práticas
  • Histórico de faturas
  • Limpeza de Reclamações
  • Orçamentos/estimativas
  • Painel personalizável
  • Processamento de Reclamações
  • Rastreamento de conformidade
  • Verificação de Seguro
  • Avaliações
  • Cobrança e faturamento
  • Fichas dos pacientes
  • Gestão de compromissos
  • Gestão de exercícios
  • Gestão de práticas
  • Gestão de seguros
  • Monitoramento de atividades
  • Notas sobre o andamento
  • Planos de tratamento
  • Várias localizações
  • Agendamento do paciente
  • Cobrança e faturamento
  • Gestão de avaliações
  • Gestão de planos de cuidado
  • Gestão de seguros
  • Monitoramento do progresso
  • Notas SOAP
  • Agendamento de compromissos
  • Análise dietético
  • Banco de dados de nutrientes
  • Cobrança e faturamento
  • Definição e seguimento de objetivos
  • Gestão de pacientes
  • Planejamento das refeições
  • Portal do cliente
  • Acesso de histórias clínicas
  • Agendamento de compromissos
  • Confirmações de consultas
  • Consultas por vídeo
  • Formulários de admissão
  • Independente da história clínica eletrônica
  • Mensagens instantâneas seguras
  • Pagamento de faturas
  • Planos de cuidado
  • Renovações de receitas médicas
  • Resultados de laboratórios
  • Resumos de cuidado

As avaliações mais úteis do SimplePractice

Super Easy for Solo Practitioners. Need Some Work for Group Practice Use.

Avaliado em 06/08/2019
Michelle H.
CEO/Psychotherapist
Clínica de saúde mental, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: In spite of the cons noted above (and I could have written more), Simple Practice is VERY good software and would actually kill the game so to speak if they fixed some of the flaws noted above as well as improving customer service. While I do like that why have not outsourced customer service to a foreign country like many others, the lack of phone support can be rather irritating. No one wants to send emails back and forth to resolve issues,

Vantagens: Simple Practice really is super easy for the average user. It has a modern look and feel. In less than 60 seconds (52 seconds to be exact) you and create a new client, schedule and send intake forms to be electronically signed. Overall the system is pretty intuitive. I love that you can create your own document and forms. The template creator is fairly easy. I also like that clients can "request" an appointment, which I can approve or deny. Finally, the calendar has very robust features (even better than 'many' of the scheduling apps). Also this comment isnt about the software per se but about the company-- I truly appreciate the they encourage feedback and suggestions from their subscribers and take action on 'some' of the suggestions.

Desvantagens: Simple Practice takes a really long time to get enrollments with Medicaid & Medicare. They blame CMS but even CMS says it doesn't take months to get approved to bill though a clearinghouse (Yes, I know SP is not a clearinghouse). Secondary billing with is an absolutely nightmare. You literally have to do it manually--as in printing and mailing. I'm not really sure why but every single client I have with secondary insurance billing section is messed up. Allocating payments appropriately is a mystery and there is a 'special' way you have to do it which Ive never been able to grasp. The end result is no client with secondary insurance has a zero balance. Treatment Plans do not have electronic signatures, which is a great disappointment. While there is a template builder, it's not intended for Treatment Plans only Progress Notes. Technically you can create an ITP of your own liking but in order to see your ITP goals/objectives to write your notes, you MUST use one of their templates (creating double work). Simple Practice is now being marketed for use for Group Practices. I was disappointed to learn that if you have Interns or Intermediate/Pre-Licensed Clinicians while you can review and sign their notes, there is not notification of any kind. This mean the Intern/Pre-Licensed Clinicians would need to email the Supervisor which client notes to read either daily or weekly--which is simply ridiculous.

Resposta dos fornecedores

por SimplePractice em 13/08/2019

Michelle, thank you for your comprehensive review. We're glad to support your practice with our best-in-class practice management platform. We're constantly working on improving our platform, as you've pointed out in our review, and are looking forward to improving our functionality around secondary claims, documentation, and group practices. Thanks for being our customer over the years. - Gillian from SimplePractice

Best Scope of Functionality for Price Out There

Avaliado em 05/08/2019
Victoria F.
Psychotherapist
Clínica de saúde mental, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: I love all that I can do with Simple Practice. I was looking for a service that can house my client documents for my in-person private practice, teletherapy practice, and coaching business all in one. It makes the onboarding/intake process for new clients so streamlined and easy. It's so nice to have one less thing to worry about as a new small business owner. Customer support has been excellent. It feels great knowing I'll have help if I need it for something so essential to my business.

Desvantagens: Sometimes it's not that simple to use! But I think it speaks more to the breadth of options available than to the software itself. There's so much I could do with it, at times it is overwhelming.

Resposta dos fornecedores

por SimplePractice em 13/08/2019

Victoria, we appreciate your glowing review. Our goal is to support practices like yours so they can grow and thrive. Thanks for choosing SimplePractice as your all-in-one practice management platform. - Gillian from SimplePractice

Overall great software that could use a few improvements

Avaliado em 31/07/2019
Casey C.
LPC
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Overall, I have been happy with Simple Practice. I wanted a place I could handle paperwork, notes, billing, scheduling, and secure video and messaging--this has got it all. It's priced fairly, and so far has been more consistent than more expensive competitors. The support staff is helpful and quick to respond, but I would like to see clients have direct support access so that I am not having to be a middle person when they have technical issues. (I was told they try to limit client contact for privacy reasons, but with a BAA and informed consent in place, I don't see how privacy would be an issue.) The biggest change I would like to see is for clients to be able to upload and send documents. This is something I'd imagine multiple users would appreciate as many of us are offering telehealth and need to have a copy of each client's ID. Also, it would be more convenient for providers if clients could access their demographics so that the provider is not responsible for making changes whenever they'd like to opt in/out of text or email alerts. Finally, I'd like to see the consent documents moved out of the client portal and with the other forms so they are more easily accessible for updating.

Vantagens: Mostly user-friendly, responsive and helpful customer support, customizable templates, clear video, easy client onboarding and billing, great value for the price

Desvantagens: Placement of consent documents is awkward and not intuitive. I would like the client to be able to send documents to me, access tech support, and change their demographic info and opt in/out choices.

Resposta dos fornecedores

por SimplePractice em 12/08/2019

Hi Casey, thanks for your positive review, and for calling SimplePractice a great value for the price. We're proud to provide an excellent product at a great value to private practices everywhere. Welcome to our community. - Gillian from SimplePractice

Does a lot.

Avaliado em 25/01/2019
Lisa e G.
Board Certified Psychiatrist, Psychotherapist in Private Practice
Consultório médico, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Good overall. The one other thing I would like to mention is that you can’t get a live help from Tech support in real time. You can “attend” virtual classes, sign up for live classes (which I haven’t done. Time thing) and if you have a question, you can submit it to a chat community (not helpful, not enough docs so they responses are non-relevant) or you submit an email to technical support and they write back. Here’s the catch. You have to respond to their response right away or if you miss the 2; hour window they consider your request “satisfied” and they move in. My suggestion would be to hire more live real time tech support. And if you want to add physicians, consider adding eprescribe and a lab interface. Just my suggestions. There are lots of reasons to not cater to doctors, but if Simple Practice would want to do that, a few small fixes could make this a very usable and more complete package.

Vantagens: Nice and plain in a lot of ways yet let’s you do these things:
Set up your own intake forms, diagnostic codes, billing forms, scheduling, a secure patient portal so when patients contact you, you can send them a secure link they can use to sign your consent forms, pay you using a credit card which you don’t have to handle, schedule a session, and do a telehealth visit in a secure HIPAA compliant way. There is also a way to do billing so bills can be submitted to an insurance company.

Desvantagens: Simple practice is designed for mental health professionals and non-MD’s mainly, so as a psychiatrist, it does MOST but NOT ALL of the things I need for a telepsych practice. For example, I cannot e-prescribe, order labs or review lab results using simple practice. But that’s okay. They never claimed it could be used for this. So I am still getting off the ground with my own practice and will probably just use some work arounds such as writing paper scripts for now, and this is fine unless I get a patient who needs clozaril, lithium or delante, at which time I will need to get lab ordering and reviewing capabilities from somewhere else. So the thing is this. Simple Practice does a lot of things. For a psychotherapist non-prescriber, it would pretty much do everything you could ever want a platform to do. For a psychiatrist, it hits about 2/3 of the total function domain needed. For internal medicine, family medicine or endocrinology I would definitely recommend doing something else. They make no claims to physician specific and the main reason I picked it is for the telehealth and the billing simplification and the collect payment without touching money feature.

Resposta dos fornecedores

por SimplePractice em 08/02/2019

Lisa, thanks for your positive SimplePractice review. We¿re glad that SimplePractice is working for your telepsyche practice - you can always submit suggestions to our team on how to improve SimplePractice even more at simplepractice.uservoice.com.

- Gillian from SimplePractice

Now that I experineced it for myself-Telehealth (Therapy) Not as scary and awakard it sounded!

Avaliado em 28/11/2018
Nadirah M.
LMFTA
Serviços a indivíduos e famílias, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: First, I am still learning the software, yet from my experience, I believe I will keep it. I am not shopping around for another one. The support is helpful, daily update and reminders that help keep me organized. At some time, I will add the calendar to my website. For now, the software lives up to it name in that it is a simple practice. When I rented office space, I had to be there to meet my client and some would cancel at the last moment. Now, I set the reminders, phone, email, text... and if I client doesn't show, after I have braved the traffic and rushed across town to get to the office, sitting and waiting and wondering if the client will show, I don't feel that I wasted time, gas and frustrated because the client did not call to cancel hours or days before. I really like my online office. I thought it would feel distant and cold...so far, the online face-to-face still feel personal. I also like that the system meet HIPPA and my state requirements.

Vantagens: I like the ease of scheduling appointments without having to complete lots of training of how to do so. I appreciate the stripe credit card system that is built into the software as this was one concern I had of accepting payments from client. I like the video conferencing and the fact that live training is offered and I actually get to see the people behind the scene as opposed to email. My inquiry to customer support turn around time was a reasonable and issue resolved. I love the fact the I can send a client a paid invoice immediately, after accepting credit card payment over the phone...thank goodness less paperwork. I really love all of the forms clients need to complete are available...ease of writing progress notes, etc...

Desvantagens: I am still learning to use the software and got confused when I accepted payment the first time, and not certain if I needed to accept stripe versus manual credit card. I accepted manual credit card and had to make a correction. Each client recent activity is a running list and it would be nice if all activity were grouped under the client name. For example, when I click the client name, I see all activity that took place versus a running list of the same client name numerous times and activity. I wish that I could change the portal name. It appears once decided on a name, it is a url and locked, no changes afterward.

Resposta dos fornecedores

por SimplePractice em 07/12/2018

Hi Nadirah,

Thanks so much for your thoughtful review. We are so happy to hear that our Telehealth feature is working so well for your practice, and that reminders have helped your clients show up for their appointments on time. With respect to your comments about the Activity logs and your practice URL, we can provide more assistance here. Please reach out to us with an email request by clicking the orange 'Help' button in the bottom left corner of your account, or by following this link: https://support.simplepractice.com/hc/en-us/requests/new

We look forward to hearing from you.

- Natasha from SimplePractice

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