ez service manager

by ez Management

5 / 5 4 reviews
ez service manager

Who Uses This Software?

Designed for field workers who service, install and maintain equipment such as Utilities, Facility Mang, Fire & Security, Alarm management, CCTV, Electricians, HVAC, Medical equipment, plumbing, etc

Average Ratings

4 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • ez Management
  • http://www.ezmanagement.net
  • Founded 1997

About ez service manager

An native app for engineers that schedules jobs, creates electronic dockets and completes industry forms, captures customer signatures, transmits images to the office in real time. The app will automatically record labour and job times. Also available are customised industry forms - e.g fire certs, HVAC equipment reports, certifications of installation and design etc You can discuss your individual needs with one of our product specialists. Book a Demo today.

ez service manager Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Billing & Invoicing
  • Customer Management
  • Document Imaging
  • Inventory Management
  • Job Costing
  • Lead Management
  • Quotes / Estimates
  • Scheduling
  • Work Order Management

Alternative Products

ez service manager Most Helpful Reviews

A real time saver

Translate with Google Reviewed on 8/12/2016
Ronan W.
Director
Architecture & Planning, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We were unsure how this software would work for us in the field. It was so easy to use and all the information is available in a few taps on the ez Service App. Before we got the app we had a job getting our engineers to fill out work dockets so we could generate invoices. It's so handy to use, the paperwork is minimised and all the information on the customer is on the app.

Pros: Easy to use, quick to learn, saved to much time. The company rep. spent time with us to get to know what it was we were looking for. The Engineers don't mind using the app because it cuts out so much paperwork for them. All the information they need is available without having to search post it notes and files. Customers are billed quickly now.

Cons: Nothing really, the app is very intuitive and the customer support is brilliant, one quick call has us sorted.

Vendor Response

by ez Management on 8/12/2016

Thank you Ronan - we really appreciate you taking the time out to do this.

Best move we have made!

Translate with Google Reviewed on 9/27/2017
Fiona D.
Operations Manager
Used the Software for: 6-12 months
Reviewer Source 
Source: asdf
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Because it is windows based it is so easy to use, linking the accounting package means we have access and visibility in one place

Cons: It is not a remote system being able to log into the database while working from home would be the icing on the cake

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