Apex LIS

Apex LIS

1 / 5 1 review

Who Uses This Software?

Physician Office Laboratory (POL), Reference Laboratory


Average Ratings

1 review
  • 1 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 1 / 5
    Customer Service
  • 1 / 5
    Features
  • 1 / 5
    Value for Money

Product Details

  • Starting Price
    $4000/one-time
  • Free Version
    No
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    In Person
    Live Online
    Webinars
    Documentation
  • Support
    Business Hours

Vendor Details

  • Apex Healthware
  • http://www.apexhealthware.com
  • Founded 2007

About This Software

Apex provides affordable, feature rich and reliable Laboratory Information Systems (LIS). All three LIS products support HL7 interfaces between Electronic Health Record (EHR) Applications, lab devices and reference labs. The Apex LIS provides complete support and workflow automation to support CLIA compliance. Our consulting division can provide you with custom interfaces to any device, reference lab or EHR. Apex supports device manufacturers and EHR developers with interface solutions.


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Apex LIS Features

  • Data Analysis Auditing
  • Data Security
  • EMR Interface
  • Fax Management
  • Lab Instrument Interface
  • Multi-Location Printing
  • Online Instrumentation
  • Physician Test Panels
  • Procedure-Based Billing
  • Sample Tracking

Apex LIS Latest Reviews

Automatically translated. Show original review

Apex sucks! Unprofessional answer...... yes. Truthful?.......Absolutely

1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Apex had good customer service initially, in fact I referred several other clinics to them in the first year after opening in 2009. At first they seemed very responsive to our clinic needs, however, over the years they have gone significantly downhill. As in I don't think customer service could get any worse.

Pros: Most of the time Apex works just fine. But how many software programs do you know that work perfectly all of the time? Its when it is NOT working is when you see their true colors. When see a companies response when things aren't working is when you measure the value of the company and the software program.

Cons: For 13 months now we have been trying to get Apex to interface with LabCorp. This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex. Here we are 13 months later and still no interface. The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's). At MedNorth we are at the point where we are going to just bite the bullet and switch to a new LIS company....that's how bad it is.