Quem usa esse software?

Automotive manufacturers, dealerships and online advertisers, Real Estate brokers, builders and online advertisers, multifamily property management companies.

Avaliações médias

76 avaliações
  • Geral 5 / 5
  • Praticidade 5 / 5
  • Atendimento ao cliente 5 / 5
  • Recursos 5 / 5
  • Relação qualidade/preço 5 / 5

Detalhes do produto

  • Versão gratuita Não
  • Avaliação gratuita Não
  • Implantação Nuvem, SaaS, web
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • Contact At Once!
  • http://www.autodealerchat.com
  • Fundada em 2005

Sobre o Contact At Once!

Faster than a phone call, more powerful than an email, able to set appointments and send videos in a single text...yes, were talking about Contact At Once! Our all-in-one messaging platform works across devices, so you can initiate chat and text conversations with consumers and sell more. From the widest software deployment options to the only truly complete conversation management solution, come see why our customers rate us #1 in satisfaction.

Recursos do Contact At Once!

  • Banco de dados de contatos
  • Concessionária de carros usados
  • Concessionárias de automóveis
  • Departamento de atendimento ao cliente
  • Gerenciamento de documentos
  • Gestão da contabilidade
  • Gestão de coletas
  • Gestão de financiamento
  • Gestão de locação
  • Integração de site
  • Vendedor/financiador de carros usados
  • Bate-papo proativo
  • Compartilhamento de tela
  • Formulário offline
  • Imagem de marca personalizável
  • Integração de terceiros
  • Rastreamento de visitantes do site
  • Respostas predeterminadas
  • Segmentação geográfica
  • Transferências/encaminhamento

Produtos sugeridos

As avaliações mais úteis do Contact At Once!

Contact at Once is the Best Thing Since Sliced Bread!

Avaliado em 21/08/2016
Chip B.
Auto World USA
Automotivo, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: As the Internet Sales Manager for a large auto wholesaler, it's my mission to connect our customers with our product and Contact at Once is the tool that yields the most results. CaO allows our sales staff to stay connected with customers at any time of the day and to capitalize on the shopper who works all day and doesn't have time to car shop, apartment hunt, etc. until the late evening hours after the kids have gone to bed. Beyond crushing time barriers, CaO allows for not only live chat, but also text messaging. The reporting and management features send me emails so I can review each conversation if I choose and flag them as a training topic or someone that needs further follow up. Agent enrollment and management is a breeze AND the support staff is beyond wonderful. On top of that, if your in-house agents aren't available when needed, CaO also offers managed and co-manage chat where they can manage your company's chat presence either totally or in part. This is a communication Swiss Army knife that you can't afford to do without.

Vantagens: Transfer chats from desktop to mobile and back again without missing a beat. Agent enrollment and monitoring is a breeze and enhances my ability to ensure staff follow through and consistency.

Desvantagens: I wish sending pictures and video was as easy as just clicking one button and uploading or filming. It's not, but that's a development issue on their horizon. Soon!!

In use across 3 different dealerships, and working like a charm.

Avaliado em 24/07/2018
Tim M.
IT Manager/Systems Administrator
Imobiliárias
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço

Vantagens: The world doesn't use the telephone much anymore for getting in touch with an auto dealership. They would prefer to text or chat from their mobile device from where ever they may be. ContactAtOnce is a great tool for getting a chat about a specific vehicle on a dealer website. It includes the ability to customize the dealer side of the application so that instead of typing out a long response, you can pick from some preconfigured responses, therefore allowing a salesperson to respond more promptly to questions.

Desvantagens: Some of our sales team wish that there was an integration with something like Grammarly or another spell check/grammar check software so that they are alerted to misspellings or bad grammar.

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