Paycom

Muito Bom ! Indico !!!

Vantagens:

Gosto de usar. Atende bem ao que se determina a fazer !

Desvantagens:

Poderia ser menos burocratico. So isso ! Mas muito bom !

The easy way to manage and view your paycheck and schedule

Vantagens:

The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go

Desvantagens:

I didn't have any dislikes about this product.

Employee Management

Vantagens:

Platform is easy to use for our front staff.

Desvantagens:

Learning management needs a huge makeover

Honestly not worth the cost

Comentários: We've had Paycom for 3 years. Not a single rep we've ever worked with has had HR or payroll experience so they have no context for any of our questions or issues. You have to explain to the customer service rep how their own system works in order for them to understand the problem you're having. We've also had 6 different customer service reps in 3 years - they keep quitting. I don't blame them, they aren't given any of the knowledge or tools to actually be helpful. And don't expect to actually be able to get through to your rep when you call, you'll get someone else who knows even less. When you do get your rep, they always have to "get back to you" about your question but they rarely do. The most common answer or solution is "oh, the system can't do that but we'll put in a suggestion for it with our development team". Still waiting on most of those developments. Their big selling point is that it saves time - the trick is they mean it saves the employees time, not the Payroll people, not the HR people, not the IT people. For all of these people, processing time has doubled and some things are literally impossible to do in the system, things that are standard in any other system. Everything is designed to charge you more money and everything is overpriced. We're currently being forced into an update to their payroll module that will also cost more money. It's not an optional upgrade and it's not an upgrade we want or need, but we will be forced into it anyway.

Vantagens:

Once you understand how it works, you can figure most things out for yourself. And you'll have to.

Desvantagens:

Everything is so manual that administrators will spend a lot of additional time on processes and transactions. Customer Service is really terrible - they don't know how their own system works and they don't follow through on commitments.

Paycom is the better alternative

Comentários: Overall I have really enjoyed the ease of use and streamlined experience.

Vantagens:

Paycom has all the same benefits that the big names like ADP have for a better price.

Desvantagens:

PTO accruals and usage is somewhat confusing.