---
description: Tudo sobre ZENOTI: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: ZENOTI - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# ZENOTI

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> O Zenoti está entre os melhores softwares na nuvem para salões, spas e spas medicinais. Mais de 10 mil clientes em 32 países acreditam no poder do Zenoti.
> 
> Conclusão: 1291 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o ZENOTI?

Um dos melhores softwares na nuvem para salões, spas e spas medicinais. O Zenoti é adequado tanto para empresas quanto para comércios com várias localizações. Os clientes aumentaram suas receitas, em média, 60% nos últimos dois anos.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.4/5** | 1291 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais |
| Recursos | 4.3/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Soham Inc dba Zenoti
- **Localização**: MERCER ISLAND, EUA
- **Fundada**: 2010

## Contexto comercial

- **Preço inicial**: US$ 300,00
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Austrália, Camboja, Canadá, Emirados Árabes Unidos, Estados Unidos, Filipinas, França, Hong Kong, RAE da China, Malásia, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suíça, Tailândia, Índia

## Recursos

- Acesso para Celular
- Agendamento automatizado
- Agendamento de aulas
- Agendamento de compromissos
- Alertas/notificações
- Automação de marketing
- Banco de dados de associados
- Banco de dados do cliente
- Cobrança e faturamento
- Compromissos recorrentes
- Comunicação com associados
- Confirmations/Reminders
- Conformidade com HIPAA
- Controle de comparecimento
- For Barbershops
- For Gyms
- For Medical Spas
- For Yoga/Pilates Studios
- Formulários personalizáveis
- Gestão da disponibilidade
- Gestão da folha de pagamento
- Gestão de associação
- Gestão de calendários
- Gestão de classes
- Gestão de clientes
- Gestão de compromissos
- Gestão de docentes/funcionários
- Gestão de equipes
- Gestão de eventos
- Gestão de funcionários
- Gestão de inscrições
- Gestão de reservas
- Gestão de vales-presente
- Gestão de visitantes
- Gestão do pessoal
- Imagem de marca personalizável
- Integração de site
- Lembretes
- Marketing por e-mail
- Pagamentos eletrônicos
- Pagamentos online
- Para spas e salões de beleza
- Ponto de vendas (PDV)
- Portal do associado
- Portal do cliente
- Processamento de pagamentos
- Relatórios e análise de dados
- Reservas online
- Sincronização de calendários
- Third-Party Integrations

... e mais 4 recursos

## Integrações (8 no total)

- Google Analytics 360
- Meta for Business
- QuickBooks Online Advanced
- Sage Intacct
- Shopify
- Stripe
- Xero
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de SPA Médico](https://www.capterra.com.br/directory/30582/medical-spa/software)

## Categorias relacionadas

- [Software de SPA Médico](https://www.capterra.com.br/directory/30582/medical-spa/software)
- [Sistemas para Salão de Beleza](https://www.capterra.com.br/directory/30028/salon/software)
- [Software de SPA](https://www.capterra.com.br/directory/30782/spa/software)
- [Software de Gestão de Sócios](https://www.capterra.com.br/directory/20045/membership-management/software)
- [Sistemas de Agendamento](https://www.capterra.com.br/directory/30087/scheduling/software)

## Alternativas

1. [AestheticsPro](https://www.capterra.com.br/software/93446/aestheticspro) — 4.5/5 (678 reviews)
2. [Pabau](https://www.capterra.com.br/software/140062/pabau-crm) — 4.7/5 (654 reviews)
3. [Vagaro](https://www.capterra.com.br/software/153752/vagaro) — 4.7/5 (3669 reviews)
4. [PatientNow](https://www.capterra.com.br/software/92269/patientnow) — 3.9/5 (301 reviews)
5. [Mindbody](https://www.capterra.com.br/software/40229/mindbody) — 4.0/5 (2995 reviews)

## Avaliações

### "Wonderful Migration to Zenoti" — 5.0/5

> **Jacinda** | *10 de abril de 2026* | Cosmético | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Our business migrated over to zenoti a couple of months ago and it has  been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager \[sensitive content hidden\]&#10;. is quick and efficient and lovely to work with. He has a clear understanding of our wants and needs and always finds. a solution for us. The zenoti team also provided a great training for us how to utilize the system and it is extremely easy to learn and navigate bookings, reporting, inventory, scheduling and payroll.
> 
> **Desvantagens**: The beginning of the migration process was a bit difficult because they paired us with a team in a different time zone so communication was hard but this was quickly rectified and we were then paired with \[sensitive content hidden\]&#10; who has been absolutely amazing.

-----

### "Excellent Implementation Support and a Powerful Platform" — 5.0/5

> **Barbara** | *17 de setembro de 2026* | Serviços ao consumidor | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The level of support during the implementation process has been excellent. \[sensitive content hidden\] has been extremely helpful, patient, and responsive throughout the entire setup. She has taken the time to understand our business needs, answer our questions, and help us configure the system in a way that works for our operations.
> 
> **Desvantagens**: The system is very comprehensive, which is a big advantage, but the implementation can also be complex because there are many settings, reports, and configurations to learn. Some areas require a deeper understanding before they can be fully optimized.
> 
> Overall, our experience with Zenoti has been very positive. Moving to a new system is always a big transition, but having \[sensitive content hidden\] support us throughout the implementation has made the process much easier. They continue to help us with reports, integrations, configurations, and adjustments as we learn the platform. I really appreciate her availability, attention to detail, and willingness to find solutions for our business.

-----

### "Do not recommend" — 1.0/5

> **Sandi** | *21 de agosto de 2026* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: It tracks appointments with few errors, so that is a plus.  Works on a daily basis and that is what its primary function is.
> 
> **Desvantagens**: Incredibly, incredibly difficult to use because the format is sloppy and no one really seems to care.
> 
> Mediocre, at best.  They make reports and submissions incredibly difficult to navigate and use. If you don’t have to use it, don’t.   It’s  2026, there are so many better options.

-----

### "Zenoti Review" — 5.0/5

> **Chenequa** | *22 de julho de 2026* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The team that has supported us throughout our software transition has been exceptional. From the very beginning, they have been responsive, knowledgeable, and committed to helping us navigate every step of the process. Whether answering questions, troubleshooting challenges, or providing training, they have made themselves available and offered clear guidance along the way. Their patience and willingness to work with our team have made a significant difference during such a large transition. While implementing a new system is never simple, having a dedicated and supportive team behind us has made the experience much smoother and has given us confidence moving forward.
> 
> **Desvantagens**: One of the biggest challenges wasn't a specific issue with Zenoti itself, but rather the amount of time required to migrate all of our data. Moving years of client information, appointment history, treatment notes, memberships, products, inventory, and other important records into a new system was a lengthy process that required careful planning and attention to detail. We wanted to ensure that everything transferred accurately while minimizing disruptions to our team and our clients. Although the migration took longer than expected, investing the time upfront helped create a smoother transition and allowed us to start using the new system with confidence and reliable data
> 
> Overall, the transition has been very smooth. While there have been a few minor issues along the way, they've been addressed quickly and efficiently. \[sensitive content hidden\] has been outstanding throughout the entire process, always responding promptly and helping us work through any questions or challenges that have come up. His knowledge, patience, and willingness to go the extra mile have made a significant difference for our team. Having someone so reliable and accessible has given us confidence during the implementation, and his support has helped ensure that our transition to the new system has been as seamless and stress-free as possible.

-----

### "Two Weeks into Live Experience - Great so far\!" — 5.0/5

> **Shannon** | *4 de setembro de 2026* | Serviços ao consumidor | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: I love that Zenoti is an all-in-one platform for booking, communicating, and managing our business, employees, and guests. I love the AI capabilities as well.
> 
> **Desvantagens**: A few features were easier to manage in our previous software - 1) Aveda specific reports are not as streamlined in Zenoti. 2)Guests and employees are managed at Center level. We would prefer to manage these at organization level.
> 
> We are only in our second week of being live with Zenoti. The onboarding/implementations team has been really great to work with - knowledgeable, professional, courteous, and responsive to any issues, our concerns, and our requests for future feature development. They have worked really hard to resolve issue as they arise.

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