17 anos ajudando empresas
a escolher o melhor software
Conheça Chargebee
Chargebee é uma plataforma de faturamento recorrente com certificação PCI Nível 1, para SaaS (software como serviço) e negócios baseados em assinatura. Chargebee integra-se com os principais portais de pagamento em todo o mundo, para permitir que você automatize a cobrança de pagamentos, faturamento, notificações por e-mail e a gestão de clientes.
Com integrações poderosas como Xero, QuickBooks Online, Avalara, NetSuite, Zendesk, MailChimp, ShipStation, Salesforce, Slack e Shopify, Chargebee facilita a fatura da assinatura.
Quem usa Chargebee?
Empresas pequenas e médias + intermediárias e grandes. SaaS (software como serviço), PaaS, comércio eletrônico, comércio por assinatura, telecomunicações e mídia, espaços de coworking, serviços de assinatura, IoT, ONGs.
Onde o Chargebee pode ser implantado?
Sobre o fornecedor
- Chargebee
- Localizado em Walnut, EUA
- Fundado em 2011
Suporte do Chargebee
- Suporte por telefone
- Assistência 24/7
- Bate-papo
Preço do Chargebee
Preço inicial:
- Sim, oferece teste gratuito
- Sim, oferece versão grátis
O Chargebee possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Chargebee a partir de US$ 299,00/mês.
Planos de preços consiga uma avaliação gratuitaSobre o fornecedor
- Chargebee
- Localizado em Walnut, EUA
- Fundado em 2011
Suporte do Chargebee
- Suporte por telefone
- Assistência 24/7
- Bate-papo
Vídeos e imagens do Chargebee
Recursos do Chargebee
Alternativas ao Chargebee
Avaliações do Chargebee
Everything is in there
Comentários: Good. We used to do manual invoices separate from credit card invoices. Having a single billing systems improves efficiency and we have a single source of the truth with respect ti critical business KPI's.
Vantagens:
I like that we can also do quotes from the system that customers can accept and it takes them to the checkout. Huge time-save for our sales team.
Desvantagens:
It's hard to do price indexation to subscriptions. It generates credits and credit notes that our customers initially don't understand without us explaining it.
Alternativas consideradas anteriormente: Maxio
Razões para escolher o Chargebee: Recurly was more expensive and could not give us a good deal to their enterprise plan as an existing customer.
Software anterior: Recurly
Razões para mudar para o Chargebee: Chargebee was more simple which suited are business. Chargify was good too. Conceptually they can address complexer issues but it also makes it harder to implement. They could also not support future billing.
Resposta do Chargebee
há 2 anos
Thanks so much for your positive feedback Mark. We really appreciate the time you took to write such a detailed review! Your feedback enables us here at Chargebee to further develop our products and services. In addition, your review will help our future customers to make more informed purchase decisions. Please do not hesitate to share any other feedback you have in the future. Thanks again for being an advocate for Chargebee.
Subscription management you can rely on
Comentários: Its been great to use Chargebee and we have absolutely no regrets about out decision.
Vantagens:
The system is fast and provides a great development experience.
Desvantagens:
The changes to the platform's product catalog means that switching to the newest version is a lot of work. As the older version is still supported, this is not a big deal however helping with the migration would be very welcome.
Alternativas consideradas anteriormente: Stripe
Razões para mudar para o Chargebee: We wanted flexibility with payment gateways and a tool dedicated to subscription management.
Advanced Subscription Billing and Revenue Management
Vantagens:
It automatically handled a customer's plan upgrade, ensuring seamless billing without any manual intervention.
Desvantagens:
It took me a while to understand all its features and settings, which delayed its implementation into my billing system.
Resposta do Chargebee
há 2 meses
Thank you for sharing your experience with Chargebee, Sneha. Your feedback is invaluable to us as we continue to innovate and enhance our platform.
Accounting Software that needs help!
Comentários: It hasn't been the most pleasant experience. Our company decided to move to Chargebee at the recommendation of an employee who didn't quite understand the financial side of the business. We are constantly editing subscriptions and it's quite burdensome. If you run a filter on a particular screen and click on a link, it erases the filter. While this software seems to be more efficient from a reporting perspective, it's much more burdensome for the employees doing the actual work. We've been using it for approximately four months and are constantly finding problems with it. We trained ourselves on how to use it before going live to ensure that it performed as expected. We're still not pleased with its performance.
Vantagens:
I like the idea of automated dunning emails and automatic follow-ups for customers. But so far, they haven't worked correctly.
Desvantagens:
Editing a subscription is a lot more complicated than other software. I don't like that you cannot easily view a screen that shows paid and unpaid invoices. I don't like that invoices get paid and there are no notifications. I don't like that you cannot enter payment information for a customer. We have fought with customers who previously were on auto-pay to get their information entered into this software. I don't like that once a customer has entered payment details and turned on auto-pay, ALL invoices will get paid once they are created, even if the purchase is not part of the subscription. If a subscription is set for auto-pay and a customer decides to buy training, they should have the option to pay individually. The only way to do this would be to turn off auto-pay every time you run an individual invoice.
Resposta do Chargebee
há 4 semanas
Hi Lisa, Thank you for sharing your feedback. We’re sorry to hear that your experience with Chargebee hasn't been as smooth as expected. We wanted to address a few specific points from your feedback. The 'unpaid invoices' filter in Chargebee allows you to display both paid and unpaid invoices and payment details can be entered at the customer level. We would like to learn more about the challenges you’re facing with these features. Our team can also explore setting up webhooks to notify you of invoice updates. We’d love the opportunity to discuss your feedback further and tailor Chargebee to better fit your needs. If you're interested please drop us a note on [email protected], and we can schedule a call with our product team to explore this further.
Helps me run a smooth sales call!
Comentários: Overall it's been very positive! Have always received help when needed, and as I have things set up, it runs smoothly and efficiently for my day to day workflow.
Vantagens:
I love how easy it is to grab a link to a plan when I'm in the middle of a call and process payment when a buyer is ready on the spot. Having that functionality helps me move sales along faster and more efficiently.
Desvantagens:
It is difficult to navigate the setup and customizations when needed.
