--- description: Tudo sobre Bloomfire: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bloomfire - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Pesquisa Empresarial](/directory/31096/enterprise-search/software) > [Bloomfire](/software/131501/bloomfire) # Bloomfire Canonical: https://www.capterra.com.br/software/131501/bloomfire Página: 1 / 11\ Próximo: [Próxima página](https://www.capterra.com.br/software/131501/bloomfire?page=2) > Um software seguro de gestão de conhecimento que permite a equipes de todos os portes criar, compartilhar, carregar e colaborar em torno de conteúdo. > > Conclusão: 254 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Bloomfire? O Bloomfire é perfeito para qualquer equipe, departamento, empresa ou organização que procura uma maneira útil de compartilhar conhecimento de maneira segura, fácil e significativa. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 254 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.2/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Bloomfire - **Localização**: Austin, EUA - **Fundada**: 2010 ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Canadá, Estados Unidos, Países Baixos, Reino Unido, Suíça ## Recursos - @menções - Acesso para Celular - Alertas/notificações - Armazenamento de documentos - Biblioteca de conteúdo - Captura de documentos - Catalog Management - Categorização de recursos - Classificação de documentos - Comentários/notas - Compartilhamento de arquivos - Controle de versões - Controles/permissões de acesso - Discussions/Forums - Editor de rich text - Edição de texto - Elaboração de conteúdo - Feed de notícias/atividades - Ferramentas de colaboração - Ferramentas self-service - Gerenciamento de comentários - Gerenciamento de documentos - Gerenciamento de usuários - Gestão da base de conhecimento - Gestão da comunicação - Gestão de conteúdo - Gestão do conhecimento - Gestão do fluxo de trabalho - Imagem de marca personalizável - Importação/exportação de dados - Marcação - Opções de publicação de conteúdo - Painel de atividades - Pesquisa de texto completo - Pesquisa e filtro - Portal de autoatendimento - Processo de integração dos usuários - Questionários e feedback - Rede privada - Relatórios e análise de dados - Relatórios e estatística - Suporte remoto - Third-Party Integrations - Visualização de dados ## Integrações (13 no total) - Box - Dropbox Business - Dynamics 365 - Google Drive - Google Workspace - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Teams - OneDrive - Salesforce Platform - Salesforce Sales Cloud - Slack - Tableau - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Pesquisa Empresarial](https://www.capterra.com.br/directory/31096/enterprise-search/software) ## Categorias relacionadas - [Software de Pesquisa Empresarial](https://www.capterra.com.br/directory/31096/enterprise-search/software) - [Sistemas de Portal](https://www.capterra.com.br/directory/14/portal/software) - [Sistemas de Gestão de Conteúdo](https://www.capterra.com.br/directory/10007/content-management/software) - [Sistemas de Gestão de Conhecimento](https://www.capterra.com.br/directory/30094/knowledge-management/software) - [Ferramentas de Pesquisa de Mercado](https://www.capterra.com.br/directory/10041/market-research/software) ## Alternativas 1. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (986 reviews) 2. [MangoApps](https://www.capterra.com.br/software/131314/mangoapps) — 4.4/5 (150 reviews) 3. [Seismic](https://www.capterra.com.br/software/140225/seismic) — 4.6/5 (216 reviews) 4. [Centralpoint](https://www.capterra.com.br/software/161470/centralpoint) — 4.6/5 (9 reviews) 5. [monday.com](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (5731 reviews) ## Avaliações ### "Easy to use" — 5.0/5 > **Mary** | *13 de novembro de 2020* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 9.0/10 > > **Vantagens**: It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool. > > **Desvantagens**: I wish I could edit docs in the tool. But there are few cons that we have found at this point in time. > > Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important. ----- ### "Bloomfire - Exceptional platform" — 5.0/5 > **Alexis** | *6 de setembro de 2023* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: Key aspects: searchability, how it looks, and organization features. > > **Desvantagens**: I feel that the reports could be enhanced. We would like to pull data easily such as documenting if/when people are logging in. Right now the process is extremely manual (you have to look at each person individually). However, customer service has been wonderful in assisting us in this. Additionally, it would be amazing to update some of the formatting options. The bulleting in particular can be very finnicky. > > Overall, we needed a knowledgebase that was better for our department. Our previous KB was a bit of a mess and very difficult to search or find any basic information. Bloomfire has been an amazing change\! I would choose them everyday. ----- ### "I mean, if you really hate SharePoint" — 3.0/5 > **Tony** | *16 de janeiro de 2024* | Contabilidade | Taxa de recomendação: 4.0/10 > > **Vantagens**: Bloomfire is one of the few systems that my company uses that has not yet had a massive outage. It seems like it's fairly customizable. > > **Desvantagens**: I don't know if it's Bloomfire or my company's implementation of it, but searching for a knowledge base article is an absolute disaster. > > One of my company's top knowledge base articles is titled "How to Search in Bloomfire" - actually we don't call it Bloomfire we call it our own internal name to stay on-brand even internally. It describes how to perform a boolean search such that you filter out the detritus that it pulls up even if you search for an article's exact name. Also, you can be part of different access groups within Bloomfire, which allows you to keep some entries company-wide and others restricted to management or tech support. If you want to post an article in multiple groups, it actually produces multiple links which do not reference one another. So if I have access to an article in Group A and it's also in Group B, and I send someone in Group B the link that shows up on my computer - they can't open it. The software isn't smart enough to go "Ah, yes. That's the same article as the one you have access to. Let me direct you there." It should just be one link with permissions attached to it - you can open it or not. Instead it's several links, permission-specific and therefore overly complicated. Also, if you try to link articles with hyperlinks as a wiki, you better be sure that everyone is using the same links. We also have a moderation team to sort of make the final judgement on what gets posted. My company did not hire subject matter experts for this position, so those of us who want to submit an article have to let it go through a convoluted approval process. And what if my article gets approved, and I am the author, and I decide to change it? As far as I can tell, the change requests go to a black hole and it's been literally years and I'm the only one who can see my edits to my article. Again, I think some of these have less to do with the product and more to do with my experience with my company's implementation of the product, so hopefully it will give you an idea of what not to do. ----- ### "Bloomfire is THE platform (and partner) for expanding the use of our data" — 5.0/5 > **Avaliador Verificado** | *28 de julho de 2023* | Alimentação e bebidas | Taxa de recomendação: 10.0/10 > > **Vantagens**: Easy to use - for uploading and downloading content > > **Desvantagens**: Nothing really, but to get the most out of it you really need a plan for organizing the content. Their team helps with that, but it's not something you can just do and forget about - you need to constantly be thinking about how to maintain the content. > > Took our team to the next level. Love it. ----- ### "Happy with Bloomfire existing Functionalities" — 4.0/5 > **Anusha** | *24 de agosto de 2023* | Indústria farmacêutica | Taxa de recomendação: 7.0/10 > > **Vantagens**: The search features and the capability to have the blogs/ articles created within it.The archival system and the version controls are the best ever features.. > > **Desvantagens**: having 2 links created for the same post when it is mapped under 2 groups. > > it's been a year with Bloomfire and the initial migration process was pretty smooth and we are enjoying using the platform.The 2 key things that can make the platform even better are, the bulk upload option and the deeper access restriction options. ----- Página: 1 / 11\ Próximo: [Próxima página](https://www.capterra.com.br/software/131501/bloomfire?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/131501/bloomfire) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados