Who Uses This Software?

SMB, Mid-Market, Enterprise level organizations.

Average Ratings

10 reviews
  • Overall 4 / 5
  • Ease of Use 3.5 / 5
  • Customer Service 3.5 / 5
  • Features 3.5 / 5
  • Value for Money 3 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Cornerstone OnDemand
  • http://www.cornerstoneondemand.com
  • Founded 1999

About Cornerstone 360 Feedback

Cornerstone 360 Degree Feedback ushers in a more peer-driven approach to talent management by providing employees with a social media-style newsfeed where they can exchange valuable insights on projects and send messages about each others' accomplishments. Stakeholders can gather these comments for a more in-depth and honest assessment of employee performance, since they're given by the people who matter most - their peers and colleagues.

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Cornerstone 360 Feedback Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers

Cornerstone 360 Feedback Most Helpful Reviews

Great Performance Functionality, but Lacking Benchmarking

Translate with Google Reviewed on 11/9/2015
Heather Rasnic
Learning Systems Administrator
AgFirst Farm Credit Bank
Reviewer Source 
Source: asdf
4/5
Overall
4 / 5
Ease of Use
Features & Functionality
3 / 5
Customer Support
Value for Money

Comments: Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there.
Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle.
Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication.
The 360 Degree performance review functionality can be great if you make the initial time investment to set it up. The one thing that Cornerstone does not provide with their 360 functionality is benchmarking with other companies, which our HR decided they wanted to do and therefore went with a different vendor for 360 reviews.
Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to what they offer.

Getting better with time

Translate with Google Reviewed on 11/13/2015
Casey Collins
Learning Specialist
Haemonetics Corporation
Reviewer Source 
Source: asdf
4/5
Overall
3 / 5
Ease of Use
Features & Functionality
3 / 5
Customer Support
Value for Money

Comments: Our experience with Cornerstone has been rough to say the least. From our initial sales meetings and implementation there have been things that have just not gone as promoted. As a regulated medical device manufacturing company we have very specific expectations out of our LMS and Cornerstone claimed to be able to support those expectations and has fallen short in some areas. That being said, they have improved over the years and are much better with being transparent with us then in the past. We struggle with using a cloud based LMS for two reasons. One because our requested enhancements are usually denied or go into the black hole of a system that uses votes from other clients to assess other clients interests. As I mentioned we have very specific needs which aren't likely to receive a large number of votes. And second, when changes are pushed to our portal automatically we then have to retrain our global admins and users. It sometimes feels like you have to ask the same questions over and over to receive help. On the pro side I'd say the user interface is a big pro. The users seem to like the look and feel of cornerstone much better than our previous LMS. If we had to do it all over again would we cornerstone in the first place, maybe not, but as I mentioned previously there has been some improvement over the years and we will continue to voice our requests until it exceeds our requirements.

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