Fivestars
da Fivestars Loyalty
Quem usa o Fivestars?
Pequenas e médias empresas com locais físicos. Atualmente disponível a todas as empresas nos EUA.
Conheça o Fivestars
Precisa de uma maneira melhor para entrar em contato com seus clientes? Mais de 14.000 empresas usam o Fivestars para trazer os clientes de volta com frequência duas vezes maior com ferramentas de marketing de aplicativo móvel, e-mail e texto. Você recebe uma tela sensível ao toque gratuita para cadastrar clientes facilmente. Com o AutoPilot e o Unlimited Promotions, mantenha a posição top of mind ao entrar em contato automaticamente com seus clientes com a oferta certa no momento certo. Receba também relatórios detalhados sobre as visitas e o comportamento de gastos dos clientes.
Detalhes do Fivestars
Fivestars Loyalty
http://www.fivestars.com
Fundada em 2011
Preço do Fivestars
O Fivestars não possui versão gratuita nem versão de teste grátis. Versão paga do Fivestars a partir de US$ 299,00/mês.
Preço inicial
US$ 299,00/mês
Versão gratuita
Não
Teste Grátis
Não
Implantação
Computador - Mac
Nuvem, SaaS, web
Computador - Windows
Celular - iOS nativo
Celular - Android nativo
Formação
Pessoalmente
Ao vivo online
Webinars
Documentos
Assistência
Horário comercial
Online
Recursos do Fivestars
Alternative Products
Produtos mais populares
Avaliações do Fivestars
Exibindo 5 de 1.183 avaliações
Marcus K.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades4/5
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Atendimento ao cliente5/5
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Relação qualidade/preço4/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 24/07/2018
"We have increased our customer satisfaction greatly, and easu/ "
Comentários: customer frequency has increased greatly. Quarterly customers become monthly, and monthly customers become weekly. It adds up quickly. Customers enjoy the rewards programs, because it requires no membership card, and it is easy to redeem rewards.
Vantagens: Ease of use. My staff required nearly zero training on this product, and the down time for the hardware is less than 1% of our operational time.
Desvantagens: It is a little pricey. That is why I rated it 4 stars for value at cost. But, it is very worth the expense. The question about how often do we use the software does not allow for our actual frequency of use which is closer to "every 5 minutes" than Daily, which was the most frequent response allowed.
- Fonte da avaliação
- Avaliado em 24/07/2018
Nipuna R.
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Classificação geral4/5
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Praticidade3/5
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Recursos e funcionalidades4/5
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Atendimento ao cliente5/5
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Relação qualidade/preço4/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 27/08/2019
"Customer loyalty with STARS"
Comentários: Fivestar is an user friendly program which helps to keep update with customers. Help to build loyal customers by sending them messages to inform about new promotion and keep updated them with the deals.
Vantagens: This is simple and user-friendly as well as it is customizable. Super customer service. It helps to get critical customer data.
Desvantagens: Its SOMETIMES hard to reach customer support quickly.
- Fonte da avaliação
- Avaliado em 27/08/2019
Willie V.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades4/5
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Atendimento ao cliente5/5
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Relação qualidade/preço5/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 16/04/2020
"Higher points earned per purchase over other reward apps"
Comentários: Overall great app for anybody wanting to save a buck or be rewarded for their purchase. It's great that customers are being rewarded for being loyal
Vantagens: Points actually accumulated fairly quick and the program is so user-friendly anybody from a child to a senior citizen can use it with ease
Desvantagens: In my opinion the only downfall is I can't go back and review what I purchased for what I'm getting points for only the amount spent
- Fonte da avaliação
- Avaliado em 16/04/2020
Tara N.
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Classificação geral3/5
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Praticidade4/5
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Recursos e funcionalidades2/5
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Atendimento ao cliente1/5
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Relação qualidade/preço1/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 25/02/2019
"Lies and then more lies"
Comentários:
Horrible
Their rep made promises and now that he is gone they will not honor anything or even acknowledge my issues
Vantagens: It is super easy to use, anyone can figure out how to use it from the front or back end
Desvantagens: The representative who signed us up told us it was a year contract. At the end of that year we could cancel, he promised there would be no new charges after the prepaid year. He no longer works for them. Shortly before payroll was due Fivestars pulled $2400 from our account. We had no warning. I called them, they set up a phone appointment. They never showed for two of those phone appointments. I finally spoke with Silvana who told me they would refund the $2400 if and only if I signed a new contract promising to pay them monthly for the next year We did not want to continue the service, but if i didn't sign that, they would not give me the $2400 back. Even after I signed it, it took them over a week to give the money back. It has been 10 months and we received an email stating that we needed to let the know if we don't want to renew next year. We never received that email the first year, but all the same I clicked on the link to let them know there was no way we were renewing. Guess what? They set up a phone interview, you can't cancel on their website. I got the call from them today and I was able to terminate the contract for two months from now, when the 12 month contract i signed under duress expires. But then, she told me we have to mail back the two tablets. I was quite sure we paid for those becuase that's what their rep who signed us up told me. So now we were told we paid for those up front, but we have to send them back, we even have to pay for t
- Fonte da avaliação
- Avaliado em 25/02/2019
Adam R.
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Classificação geral4/5
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Praticidade3/5
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Recursos e funcionalidades4/5
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Atendimento ao cliente4/5
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Relação qualidade/preço4/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 25/02/2020
"Good app, but sometimes difficult to find deals"
Comentários: Overall it's a good app, but it would be better to have some way to remember and know when to use your five stars account at a place. Lots of the time I've only noticed places take five stars after I've already paid.
Vantagens: I love these rewards programs and it's really fast and easy to accumulate points quite fast to get a free or discounted item.
Desvantagens: It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
- Fonte da avaliação
- Avaliado em 25/02/2020
