Who Uses This Software?

Phreesia's automated patient intake platform is designed to meet the diverse needs of medical groups and health systems that are looking to improve the patient experience and improve efficiency.

Average Ratings

31 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 3.5 / 5
  • Value for Money 3.5 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
  • Support Business Hours

Vendor Details

  • Phreesia
  • http://www.phreesia.com
  • Founded 2005

About Phreesia

Phreesia provides a suite of robust applications to effectively manage the patient intake process. With customizable, scalable and cost-effective solutions, Phreesia engages patients in their care with a modern, consistent experience, while enabling healthcare organizations of all sizes to expand staff capacity and enhance clinical care.

Phreesia Features

  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging
  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Appointment Scheduling
  • Care Planning
  • Collaboration
  • Messaging
  • Mobile Access
  • Patient Education
  • Patient Portal
  • Personal Health Reacord
  • Progress Tracking
  • Self Management
Vendor has not completed this information.

Phreesia Most Helpful Reviews

Our office has had a fantastic experience with the Phressia system! Great customer service.

Translate with Google Reviewed on 7/11/2017
Julie C.
Business Office Manager
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Help with insurance benefits and eligibility. Makes the check-in process much easier.

Pros: The implementation of the software with our system seemed easy with the help of the Phreesia personnel. I love that our front desk staff can verify benefits at the time of service! We collect at the time of service and if there is a balance from a previous visit - Phreesia notifies the patient at the time of check-in. This has really helped with collections from past visits. As an Administrator, I am able to run reports on the use of the system, patient satisfaction surveys, as well as many other reports. We are able to refund money back to the patient on the card that was used - without having to hold this card information in our office. Love the Phreesia system!

Cons: There are a few insurance companies that will not verify through the Phreesia system, although this is not really a big problem for us at this time. We really have not had any negative issues with Phreeisa or the many staff members that have helped us over the past year.

Easy self serve check-ins

Translate with Google Reviewed on 10/29/2018
Jennifer E.
Admin Assistant
Hospital & Health Care, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source 
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It has been a couple of years since I used this software but I tell people about it every chance I get!

Pros: This was so super simple for most people to check themselves in at our clinic! I absolutely loved having the ability to collect copays on the tablet. This system greatly improved patient satisfaction and reduced wait times at the check-in desk as well as provided enhanced patient privacy. I cannot emphasize enough how awesome this product is!!

Cons: The only downside to this system is that older people were often intimidated by it, but our staff simply sat down with the patient and asked the questions and recorded the answers. There were some bugs in the system and occasionally all tablets would stop working. This happened more often than it probably should have but overall, was not enough of a problem to outweigh the benefits!

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