by WordPress

4.5 / 5 5,518 reviews

Who Uses This Software?

Anyone creating or requiring a modern web presence.

Average Ratings

5,518 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Pricing Details Free version available.
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Documentation
  • Support Online

Vendor Details

  • WordPress
  • http://wordpress.org

About WordPress

Open source software that is free to use for creating blogs and websites.

WordPress Features

  • Analytics
  • Collaborative Writing
  • Comment Moderation
  • File Sharing
  • Group Posting
  • Post Management
  • Search
  • WYSIWYG Rich Text Editing
  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Auto Update
  • Content Import/Export
  • Drag & Drop
  • Landing Pages/Web Forms
  • Online Booking Tools
  • Online Store Builder
  • Pre-built Templates
  • Real Time Editing
  • SEO Management
  • Survey Builder

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WordPress Most Helpful Reviews

Hey Look, Another WordPress Site

Translate with Google Reviewed on 12/5/2018
Michael B.
Coordinator of Network and Technology Services
Education Management, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
5 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: WordPress is great for what it is. A content management system for posting. If you are still of the opinion that you need a website, and don't have a lot of skills to do so, WordPress can provide EVERYTHING you need, with the exceptions of what it can't do (and you'll likely hit those barriers, but be okay with it). If you are an advanced web developer, you'll find it intriguing, the simplicity. The difficulty in making a 100% custom theme will likely lead you to a commercial theme (template?), but then you'll settle for something that works, especially a few versions later. Maintaining updates isn't a big deal, but don't let your website go stagnant. Overall, I am happy with what WordPress brings to my table, having multiple sites running the software. It's not perfect, but I don't think there is anything closer.

Pros: Wordpress is an excellent, low barrier of entry platform (CMS) for the web. It's useful for beginners, and features that will be handy for advanced users.
"Web Skills" are not required for anyone, and it's an excellent publishing platform to allow a variety of users, with permissions, access to add content. It's reasonably fast, and has plugins galore. (Boy does it have plugins). There are piles and piles of themes out there, so you can get pretty close to whatever you want out of your WordPress site.
There is a nice app that works well for remote posting, but I do prefer my desktop.

Cons: WordPress is basically the #1 CMS in the world. That also means, it's the top targeted platform. Every exploit, web hijack script on earth is targeting your system. Have a strong password, have an SSL key, and keep it up to-date or you will get hacked. And even then, you might still get brute forced. Dynamic sites don't scale very well with a high number of users, or an extreme amount of content. Plugins are a blessing and a curse. You could setup some advanced things that then get "lost" when the plugin is no longer supported. Finding a "Great" theme that's exactly what you want is a challenge. Making your own layout is a beyond the scope of most users. Minor customization are doable (module / drag n drop).

Not a fan of WordPress

Translate with Google Reviewed on 12/4/2018
Ashley S.
Owner and Founder
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It isn't my favorite website building tool. I will work with it if that is what the client wants or what they already have, but if I am building from scratch I try to point my client toward sites with higher levels of security or functions they need already built in.

Pros: Because the platform is open source, people can build plugins and templates for the platform. You can purchase templates to make your website look nice and it does have a lot of features - that you can add on, typically with an additional fee. I think it is fantastic for certain types of websites, but if you need advanced functionalities, I would recommend going with a platform that already has those tools, especially if it is eCommerce.

Cons: Don't get me wrong, WordPress is a very popular and easy tool to use - with the right plugins or if you are experienced in coding. However, WordPress is a platform that is very very easy to mess up if you don't know what you are doing.
Additionally, I have found WordPress to be an insecure and easy to hack platform for a few reasons.
1) The updates to the platform itself happen frequently but without much warning to plugin developers, so a plugin can break your site if the platform itself updates.
2) Because it is open source, it is a very popular platform for SQL injection and hacking attacks. Nearly every WordPress website that I currently manage had an experience with hacking, malware, SQL injection and more prior to becoming a client. You need special plugins to keep your site safe. They don't automatically come with it
3) Many newbies at web design don't know that in order for your SEO plugins (the ones that Google likes) to work properly, you actually have to put information in them. They don't work automatically so just having it on the site isn't enough.
4) One bad designer can cause a lot of problems that are not so easy to fix, especially if they mess with things they shouldn't.

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