17 anos ajudando empresas
a escolher o melhor software
MemberPlanet
Conheça MemberPlanet
O conjunto completo de ferramentas de gestão de associações do memberplanet simplifica a afiliação e as operações diárias para manter a organização funcionando sem problemas. Os recursos de associação do memberplanet permitem promover a participação, simplificando o cultivo e o crescimento da base de sócios, doadores e voluntários. Colete débitos, automatize renovações de associação, gerencie eventos, forneça uma experiência perfeita com integrações de API e envie comunicação instantânea por texto e e-mail.
Quem usa MemberPlanet?
O memberplanet oferece soluções dinâmicas para as organizações, independentemente do porte, capacitando funcionários e voluntários a gerenciar, envolver e aumentar a associação.
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Avaliações do MemberPlanet
Complete member management with room to grow
Comentários: Memberplanet enabled our nonprofit to go from having completely manual member management to automated member management overnight. Regardless of the complexities our member structure, no other member solution has come close to helping to keep up-to-date with our membership as has Memberplanet.
Vantagens:
Memberplanet enabled me to quickly turn the spreadsheet member list I inherited into a complete member management system for my nonprofit organization. We went from doing renewals and information updates manually - read "via snail mail" or at best an email update - to automated renewals and updates. We've paid the minimal fee to use extra features for our small organization and there is yet more to unlock in the future as we grow. As an added bonus, the event management and integrated mailings helped us manage our convention registration and communications.
Desvantagens:
While the software works as intended, I've had some difficulty in configuring the system to fit our membership structure which is primarily based on an organization and not an individual, as Memberplanet is programmed for. The ideal structure of us would be to have an organization with multiple contacts associated with the organization, including a "primary contact." I've created a workaround, but the built-in reporting doesn't account for this so custom reports are required for several processes I regularly use. Still, for the price and functionality, Memberplanet is very good.
Buffalo Creek Gun Club's Stellar Transition to Member Planet
Comentários: At Buffalo Creek Gun Club, we’ve seen it all—from clunky hosting to sleek new tech, and let us tell you: Member Planet hit it out of the park! Our old Java and HTML site was like a vintage car—classic but hard to handle. Enter Member Planet: the modern, intuitive toolkit that turned our web woes into a breeze. Creating our new site was a cinch. The drag-and-drop simplicity and seamless event and member management had us up and running in no time. Integration with Box was a game-changer—goodbye, FTP nightmares! Training our team was a breeze too; within an hour, they were editing pages like pros. For clubs already using Member Planet, transitioning to their website tools is a no-brainer. And if you’re just starting out, buckle up for a user-friendly, feature-packed ride. Two thumbs up from us!
Vantagens:
Super easy to use, change, add pages and publish a website. (Relatively) Easy to transition to GoDaddy - I'll eventually write some suggested adds for your documentation which worked for us. Easy to train others on how to maintain the website, make changes and publish. Box integration is ideal. Options to store elsewhere (like on GoDaddy via FTP or DropBox) would be fantastic.
Desvantagens:
Inconsistent documentation from the website editor and the support pages. GoDaddy transition is different and needs to be both simplified and made to be consistent across MP. Photo galleries - MP Tech Support says it's not supported and under development, but by making the gallery public and copy/pasting the gallery link in MP, it works "okay". Resolution needs to be improved as we're uploading high resolution photos, but they display as low resolution. I wish the initial photo at the top of each page could be framed or optionally made smaller and not fill the whole page on a full screen display. Again, just a niggle of mine/ours, but the feature would be really helpful. No LIVE tech support - a 5 minute phone call would have eliminated multiple emails and me trying things to get it to work (transition from GD to MP) 5. No global style sheet availability - changing buttons color, text color and border one-by-one is a pain. On simple website like ours, not so bad, but bigger websites may be difficult.
Too complicated and not intuitive. Bells and whistles attractive IF you can get to them.
Comentários: Overall, I had high hopes and possibly within the next 6 months (I've been using inside of 2 months) it will improve. Right now I am very disappointed in the lack of ease, efficiency, and ability to get tech support instantaneously.
Vantagens:
The possibilities for mass communication, web functionality, and e-commerce all in one location as well as a CRM feature for members.
Desvantagens:
There are just too many steps involved in the majority of functions I wish to do. Simply adding a member requires multiple steps to provide all contact information. Multiple sections must be clicked into and out-of to record basic profile information. I have to go to 3 different sections of the navigation menu to enter a new member, record that member's status, print out their member ID card, and then record a payment. My last platform had everything in one screen and made data entry/recording of a contact take less than a minute. With this platform it takes me up to 4 times as long between all of the different tabs I have to get to. It is not intuitive and confusing for any database admin or data entry person. In order to change anything recorded in error, it takes an act of congress to get it changed and the real-time update is not real-time. Reporting features can be delayed making accounting reconciliation a nightmare. Also, this database does not let you include someone without an email. Many of our members share an email with their spouse and do not want to include separate ones. Then the system does not let us enter them. The +name solution prior to the "@" symbol works for some email providers but not all and therefore we are left with a few members unaccounted for in our online portal. The Creating a Packet Function seems good as well but again has such cumbersome features it is useless because I don't have hours and hours to research it, watch the tutorials.
Resposta do memberplanet
há 5 anos
Hi Joy, we're so sorry to hear you have not had a great experience. Since your organization has a custom workflow, please reach out to our support team by phone at 888-298-8845 for immediate assistance. We can easily help resolve issues for anything recorded in error, and we can absolutely walk through features that you and your admins feel require additional assistance and find a way to expedite. We can also help you navigate to the platform's real-time reports. We understand how difficult it can be to transition from a different platform, and we can assure you, we're here to help! Your comments are very helpful and we will pass them along to our development team to make the experience more intuitive. Many of the features you mentioned will be updated in the near future.
Member Planet is an excellent and customizable Content Management System.
Comentários: MemberPlanet works for my organization because it keeps members information updated. It keeps the members informed about scheduled events. I can create groups that communicate with each other. It has options for email campaigns, discussions, a mobile app, photo albums, document storage and the ability to take payments. There's not much else that you would need. And again, the FREE option is big plus.
Vantagens:
1. Two words – FREE option. My organization would like to keep its very hard-earned money to help our community. So, using a vendor with a free option is a HUGE plus for us. It also is good for organizations new to CMS because we can determine how much we actually use it. 2. The site is web based and user friendly – nothing to download. There are video tutorials, a support library with step by step instructions and phone coaching available. They have a Getting Started tutorial and all actions are walk throughs with descriptions. There are reps on standby to chat, or talk over the phone. I am truly blown away by all of the things I can do and customize with MemberPlanet. As I said, we aren’t a large organization and we definitely cant afford some of the other more expensive CMS’ available. But MemberPlanet understands what I want for the type of organization I have and they allow me to customize it. The site is also scalable for future growth and usage. I highly recommend them.
Desvantagens:
The only thing I wasn’t too keen on is that there are a couple of outside vendor connections such as Box and PayPal that are integrated into the site. It all works ok though. Box and PayPal are a little odd as its dashboard is merged into your site. You can get MemberPlanet to handle taking your payments instead of using PayPal, but they keep a small percentage. Other than that, I don’t have any issues or complaints.
If you are Manager -You can try this.
Comentários: Overall I have experience with Memberplanet is a software platform designed to help clubs, organizations, and associations manage their membership, events, and communication. It offers features such as payment processing, volunteer management, and email communication, and has received both positive and negative feedback from users. Some users have praised its ease of use and versatility, while others have expressed concerns about the platform's user interface, customer support, and reliability.
Vantagens:
Memberplanet is a software platform designed for clubs, organizations, and associations to manage their membership, events, and communication. Some users have praised Memberplanet for its ease of use and versatility, as it can be customized to fit the specific needs of different groups. Additionally, its features for payment processing, volunteer management, and email communication have received positive reviews from users who appreciate the convenience and efficiency they bring to their organizations.
Desvantagens:
While Memberplanet has received praise from some users for its features and ease of use, others have expressed concerns about certain aspects of the platform. Some users have reported issues with the user interface and navigation, finding it confusing or difficult to use. Other users have raised concerns about the platform's customer support and responsiveness, reporting long wait times or unhelpful responses from support staff. Additionally, some users have reported issues with the platform's reliability, with the platform experiencing outages or technical difficulties that disrupt their ability to manage their membership and events.
