by Adtel International

5 / 5 20 reviews

Who Uses This Software?

General Family Medical Dental Orthopaedics Mental Health Multi-Specialty Hospitals Pediatric Urology

Average Ratings

20 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price $99/month
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training Live Online
  • Support Business Hours

Vendor Details

  • Adtel International
  • Founded 1994

About DoctorConnect

Multi-channel appointment reminder system that integrates with your existing EMR or practice management software.
DOCTORCONNECT is designed to:
1. Improve patient care
2. Dramatically Reduce No Shows
3. Increase Cash Flow
4. Increase office efficiency
5. Increase Patient Satisfaction
6. Improve Reputation Online (Healthgrades, Google+, Yelp, etc.)

DoctorConnect Features

  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging
  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling

DoctorConnect Most Helpful Reviews

Effective service, with exemplary customer service!

Translate with Google Reviewed on 4/12/2018
Selene C.
Hospitality Administrator
Used the Software for: 2+ years
Reviewer Source 
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is simple to use, as it's completely automated! Any changes I want to make are easy to do myself, but if I find myself stuck, help is a quick email or phone call away. It has removed one of the most-frustrating tasks from my front desk staff-- calling patients with appointment reminders!
You can do so much with this program, not only reminders-- you can ask for and display patient reviews, set up recalls for future appointments, send emergency calls/texts when the office is closed due to inclement weather (or if we're running quite behind), and more. It has saved us money, and is well worth every penny.

Cons: It'd be nice to have more customization options when it comes to the Recare setup. Other than that, it's great!

Always a positive experience with the team at Doctor Connect. They are pleasant and receptive.

Translate with Google Reviewed on 4/25/2018
Joann P.
Office Manager
Medical Practice, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It is user friendly. I assign staff to monitor specific providers. Reminders are sent via text, email and voice call. Custom messages can be sent in the event of reschedule or emergencies. Patient reviews are easily accessible.

Cons: the black out time confuses paitents. If they reschedule after their original appointment is queued to be sent, They receive the original time reminder.

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