17 anos ajudando empresas
a escolher o melhor software
Virtuagym
Conheça Virtuagym
O Virtuagym é uma solução para administradores que desejam elevar sua academia ao próximo patamar com um software de gerenciamento e envolvimento de membros.
Reduza os problemas gerenciando matrículas, pagamentos da equipe, controle de acesso e vendas de produtos em uma solução escalável baseada na nuvem. Economize tempo faturando e cobrando seus clientes automaticamente.
Pronto para otimizar o seu dia e passar mais tempo na academia do que no trabalho administrativo? Reserve um teste grátis.
Quem usa Virtuagym?
Academias, personal trainers, fisioterapeutas, nutricionistas e outros negócios relacionados à saúde e fitness.
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Avaliações do Virtuagym
Avaliação de produto
Comentários: O Virtuagym tem sido um ótimo auxiliar na gestão dos sócios da empresa, muito fácil de usar e inserir na empresa
Vantagens:
O produto é muito prático, fácil de inserir na empresa e um ótimo auxiliar nos projetos e na elaboração de futuros projetos
Desvantagens:
Não tenho comentário negativo sobre o produto
Resposta do Virtuagym
ano passado
Hi Kamilla, Thank you so much for your great review. We are glad to hear that you are able to run your company even better with the use of our solution. If you ever have any questions or feedback please reach out to us on [email protected] With kind regards, Team Virtuagym
BUSINESS PLANNING AND CUSTOMER SUPPORT
Comentários: My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.
Vantagens:
The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market. The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription. Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.
Desvantagens:
In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull.
Resposta do Virtuagym
há 6 anos
Hi Oliver, Thank you so much for your amazing review and the time you took to write it! We are so happy that you and your customers are happy with our product. Of course, we are aware that we can always improve and therefore customers like you who spend time to give us valuable feedback are truly important to us. Hopefully we'll be able to find a more elegant solution to the membership deletion in the future! If you have any more feedback for us, please do not hesitate to reach out to us via chat or email! - Anna, Virtuagym Client Success Department
Slow Start
Comentários: Client engagement is active with use of the platform.
Vantagens:
Our studio loves the Community feature of this product to share information, updates, and ease of engagement with clients. Ease of scheduling classes and other functions increases the more you use the platform. The use of groups for specific modalities and increased engagement with instructors is another plus. The mobile app and additional Nutrition App through the PRO feature is also a great feature to pair fitness and nutrition.
Desvantagens:
The financial set-up was a nightmare at the start as we were not able to use US payment systems. The turn around time from PaySafe was not at all conducive to good business practices. This seems to have been recently rectified with the addition of other payment options.
Resposta do Virtuagym
há 4 anos
Dear Susan, Thank you very much for your review! It is quite exciting to hear that our services have become an ally when it comes to helping your business not only meeting but also exceeding expectations in regards to client engagement. We value your comments about the areas of opportunity you've shared as these allow us to better assess our priorities and improve while continuously building a completely functional solution for every single one of our clients! Feel free to contact us at any time by emailing our support team at [email protected] we'll be there to effectively answer all questions and address any requests you may have. All the best, Your Virtuagym family!
Alternativas consideradas anteriormente:
Great for clients, not yet great for the business end
Comentários: We were super excited when we found this software, and thought it could do everything we needed. But as we got into the set up and transferring from our old system it was honestly a bit of a let down. It is a better experience for our clients and that is why we are sticking with it but really hope to see some development on the back end side of it so it allows us to more easily run our business.
Vantagens:
The customer side of this is great. Being able to adjust the app as we want and the ability to program for clients right in the app is awesome. We are getting great reviews from our clients.
Desvantagens:
The business side of things need some work. There are very simple functions that the system can not yet do like; limit sale of a membership, integrate scheduling types (appointments, classes, enrollments), adjust membership and invoice dates (after expiry, adjusting payment processing...), payroll report function. It makes it a lot harder on our end to manage our business.
Resposta do Virtuagym
há 4 anos
Dear Valarie, Thank you for sharing your Virtuagym experience! We're glad to hear that our all in one solution has allowed your business to connect with your members while driving engagement and revenue. Also, your feedback is very relevant to us as we continue to strive to become the most complete and functional solution for our clients. Let us remind you to reach out whenever you need us by emailing our support team at [email protected] we'll make sure to address all questions and keep in mind any suggestions you may have to improve the system overall. With warm regards, Your Virtuagym family!
Virtuagym for the solo business owner
Comentários: They have been really receptive. When their rates did go up - I thought here we go again - and I would be switching software but we found a solution.
Vantagens:
I run boutique private training studio, as well run group classes at another facility. Because I am a sole operator, in my research many of these services can be too expensive as they are geared for gyms and bigger studios. Virtuagym worked with me to design a package that met my needs and I really appreciate that.
Desvantagens:
The report system is geared towards gyms and recruiting new members. I have had the same members for years so would love to see reports broken down by product sold each month vs new members.
Resposta do Virtuagym
há 4 anos
Dear Nancy, Thank you for sharing your thoughts about our services! We're thrilled to hear that you found an all in one solution for your business to drive results and success while keeping it affordable. Your comments are very valuable to us, which is why we'd like to encourage you to continue providing us with feedback and ideas for us to improve the system every time we can! You can email us at [email protected] with suggestions such as the one you mentioned about reports and we'll be glad to embrace your petitions. With warm regards, Your Virtuagym Family!
