--- description: Tudo sobre Close: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Close - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Close](/software/132667/close-io) # Close Canonical: https://www.capterra.com.br/software/132667/close-io Página: 1 / 8\ Próximo: [Próxima página](https://www.capterra.com.br/software/132667/close-io?page=2) > O Close é o sistema de gestão do relacionamento com o cliente (CRM na sigla em inglês) de interação de vendas desenvolvido para ajudar pequenas e médias empresas (PMEs) a transformar mais leads em receita. Reúna e-mails, chamadas e SMS em um único local central. > > Conclusão: 164 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Close? Equipes ambiciosas de PMEs com alto volume de divulgação. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 164 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Elastic - **Fundada**: 2013 ## Contexto comercial - **Preço inicial**: US$ 35,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Espanha, Estados Unidos, França, Itália, Japão, México, Portugal, Reino Unido, Índia ## Recursos - Alertas/notificações - Banco de dados do cliente - Biblioteca de conteúdo - CRM - Campanhas gota a gota - Captura de leads - Comentários/notas - Contatos compartilhados - Conversação inteligente - Discador preditivo - Distribuição automática de chamadas - Distribuição de leads - Envolvimento dos leads - Ferramentas de colaboração - For Financial Institutions - Gerenciamento de contatos - Gerenciamento de e-mails - Gerenciamento de listas - Gestão da atividade de vendas - Gestão da comunicação - Gestão de assinaturas - Gestão de calendários - Gestão de clientes - Gestão de leads - Gestão de tarefas - Gestão do desempenho - Gestão do fluxo de trabalho - Gestão do pipeline - Gestão do pipeline de vendas - Gravação - IVR - Identificador de chamadas - Identificação da conta de destino - Importação/exportação de dados - Inteligência artificial e aprendizado de máquina - Monitoração de chamadas - Para o setor de seguro - Para organizações e equipes de vendas - Personalização - Portal de autoatendimento - Previsão de vendas - Priorização - Rastreamento de chamadas - Rastreamento de cliques - Rastreamento de e-mails - Rastreamento de engajamento - Real-Time Notifications - Relatórios de vendas - Roteamento de chamadas - Transcrição de chamadas ... e mais 44 recursos ## Integrações (84 no total) - ActiveCampaign - Airtable - Allegrow - Asana - Bento - Better Proposals - Breeze - Calendly - ChatGPT - Claude - Clay - Convin - CozyRoc SSIS+ Components Suite - Custify - Customer.io ... e mais 69 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) - [Sistemas de Automação de Vendas](https://www.capterra.com.br/directory/12/sales-force-automation/software) - [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software) - [Software CRM para Mac](https://www.capterra.com.br/directory/30917/mac-crm/software) - [Software de Assistente de Vendas com IA](https://www.capterra.com.br/directory/34135/ai-sales-assistant/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.com.br/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 2. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (1001 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.br/software/61368/salesforce) — 4.4/5 (18803 reviews) 4. [Slack](https://www.capterra.com.br/software/135003/slack) — 4.7/5 (24183 reviews) 5. [HubSpot Sales Hub](https://www.capterra.com.br/software/140219/hubspot-saleshub) — 4.5/5 (506 reviews) ## Avaliações ### "Phone Heavy Sales Team's Dream" — 5.0/5 > **Kyle** | *14 de abril de 2022* | Construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: no fluff. there are not 3 different places to log contacts/opps/accounts/leads it is all on one page. It is simple yet surprisingly powerful. Every one of my reps added can't get over how easy and fluid it makes their life. > > **Desvantagens**: Dashboards are non existent. You will need to be comfortable with exporting/using zapier/or a few support partners to push your data into a visual appealing place > > It is everything we need except dashboards. If your are an outbound or phone heavy sales ord ----- ### "Efficient and User-Friendly CRM for Sales Teams" — 5.0/5 > **Mehmet Ali** | *8 de julho de 2025* | Desenvolvimento de programas | Taxa de recomendação: 9.0/10 > > **Vantagens**: The dashboard is very useful and practical. It gives a clear, real-time overview of all sales activities, making it easy to prioritize follow-ups and track progress at a glance. I especially appreciate how intuitive the interface is even new team members can get up to speed quick > > **Desvantagens**: The trial period felt a bit short, especially for teams that are evaluating multiple tools and need time to fully explore all the features. A slightly longer trial would be great > > Very useful and easy to use. Close offers a streamlined experience tailored for sales teams, with intuitive features that enhance productivity. From the dashboard to communication tools, everything is designed to be accessible and efficient. It has definitely helped us stay organized and focused on closing deals faster. ----- ### "Exceptional if it fits your business model, meh if it does not" — 3.0/5 > **Jonathan** | *20 de janeiro de 2024* | Seguros | Taxa de recomendação: 8.0/10 > > **Vantagens**: What I liked about Close was the consolidation of tools into one CRM. The sales pipeline and lead management was incredibly intuitive and ready to jump into right out of the box. > > **Desvantagens**: Phone features are underdeveloped or possibly intentionally barebone. > > Features are clearly targeting the saas sales segment, which wasn't helpful for my agency which essentially is a retail business model. Lead management and the sales pipeline management were incredibly easy to get into however. Being able to create tasks, notes while in a call, messages, and emails all being automatically logged in a particular lead's profile was fantastic. The 'workflows' or automations on sending out follow ups on schedule and utilizing templates is also something awesome only found on CRMs that cost 4x as much; that's a great deal. However, as noted above, they didn't have retail business models in mind or maybe they don't have enough context. 1) There's no call history - Yes, their guide or protocol is to 'add as a lead' when a call comes in, but that's only DURING the call. So if a new lead calls in to your agency/store, and if the call ends and the lead isn't added, then the call's number/history is lost in the ether. If you've ever onboarded new employees, you know procedures like this won't be followed all the time. 2) There's no way to set business hours/voicemail-forward - I work past business hours to get extra admin work done; of course customers don't always look up business hours before calling and suddenly I have to listen to the ring tone for 30 seconds or pick up. 3) Big emphasis on 'Companies' as leads/customers vs Individuals - So on lead profiles, you can set an address, yes. But after setting the address, city, state, zip code, you can only see the city and state on the lead's profile (probably because of its intended use for B2B sales), but in a B2C context, it's vastly more helpful to see the full address for us. You can argue you can create custom fields, but it seems like a easy fix to just let users choose which address details are visible in that proper spot. This is just one example, there's also not really much functionality for MAINTAINING/RETENTION of clients after the sales aspect. Again, emphasis towards saas sales where the use-case is getting the sale and then passing off the client to another department; whereas in retail or agency use, we have to maintain that relationship or make product/service changes. All in all, incredibly useful focus on the outbound sales aspect, if your business model fits or if you want a dedicated sales CRM for a sales team. However, retail businesses, B2C, or in my case, insurance agencies, will need something more well-rounded. ----- ### "Close is the best way to track leads through the sales process" — 5.0/5 > **Rod** | *21 de dezembro de 2021* | Serviços financeiros | Taxa de recomendação: 9.0/10 > > **Vantagens**: Close is really easy to get up and running and is simple to work with. > > **Desvantagens**: The cost to go from the base plan to the next level that has several more features is a lot. > > I like Close and will continue to use it because it works for me. I can enter a new lead and immediately start a communication track via email and text and Close keeps it all in an easy to follow format. ----- ### "A great solution once you get it organized" — 5.0/5 > **Todd** | *23 de maio de 2022* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: I love the Smart Views which allow custom filtering and sorting of leads. This helps me quickly review different types of leads based on lead score, when I talked to them last, and when I need to follow up with them again. > > **Desvantagens**: I wish basic text formatting was built into the note taking (especially bullet points). I understand with not going crazy with a WYSIWYG, but some simple formatting options would help for quicker note taking. ----- Página: 1 / 8\ Próximo: [Próxima página](https://www.capterra.com.br/software/132667/close-io?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/132667/close-io) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados