15 anos ajudando empresas brasileiras
a escolherem o melhor software

Conheça Front

Frente é a maneira mais eficiente e organizada de gerenciar e-mails. Gerencie facilmente um grande volume de e-mails com caixas de entrada compartilhadas para os endereços de suporte@ e vendas@. Não há mais confusão nos encaminhamentos e responder-todos. Apenas comente nos e-mails para colaborar internamente. Mantenha-se responsável por lembretes e atribuições e economize mais de 8 horas por semana com automações, como respostas prontas, mala direta e atalhos. O Shopify, a Cisco Meraki e outras 4.000 equipes confiam no Front para dominar as caixas de entrada.

Quem usa Front?

Qualquer equipe de e-mail para realizar o trabalho, tanto interna como externamente.

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Front

Pontuação média

Geral
4,5
Praticidade
4,5
Atendimento ao cliente
4,4
Recursos
4,4
Relação qualidade/preço
4,1

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
70%
4
21%
3
5%
2
3%
1
2%
Anthony
Anthony
System Engineer
Usuário do LinkedIn Verificado
Software, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Front has allowed our company to save about a 5 to 1 ROI in time savings

5,0 há 4 anos
Legendas em português disponíveis no player de vídeo
Arjun
Arjun
Co-founder, EUA
Usuário do LinkedIn Verificado
Software, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Never bcc internally again

5,0 há 5 meses

Comentários: Couldn't imagine living without it. Treating email collaboratively has probably reduced the number of internal emails by a factor of 10. The integrations with every platform via API let us manage tons of internal workflows in a completely automated way. Overall, we're happy to pay for it - every dollar in Front probably saves us an hour in FTE time.

Vantagens:

The ability to treat email as a collaborative effort is groundbreaking. It's easy to create visibility and work asynchronously on emails that would otherwise take multiple forwards and slack conversations. Integrations and automations are great too.

Desvantagens:

Fairly expensive if you don't use it for a large number of folks, AI features are pretty limited right now.

Resposta do Front

há 3 meses

Thanks so much for taking time to provide feedback!

Tim
COO, EUA
Transporte rodoviário e ferroviário, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

If you have multiple teams managing emails daily, Front is for you.

5,0 há 6 meses

Comentários: Overall it was easy enough to set up and configure rules without much technical help. The difference from other systems we used to manage our email was instantly significant and improved efficiency and response times.

Vantagens:

The internal team chat enhances communication and collaboration. The clarity of who is responding or seeing quickly that someone has responded so you do not waste time on emails that someone has already sent or is working on sending.

Desvantagens:

The integration with WhatsApp that we use to communicate with drivers is really more geared toward communicating with customers and is a bit quirky but we made it work.

Solomon
Project manager, EUA
Serviços e tecnologia da informação, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The Bestselling in the market Customer service and Collaboration tool.

5,0 há 2 semanas Novo

Vantagens:

It gives is realtime collaboration with our staffs. It has a very intuitive interface and dashboards. The customer service is good. It is a no code tool and we love it as it makes it easy and fast for is to automate our workflows

Desvantagens:

It has been good all along and we have experienced no dislikes

Resposta do Front

semana passada

We're thrilled that you're pleased with Front! If your needs or workflows in the product ever shift, please share feedback with us here: https://community.front.com/ideas.

Avaliador Verificado
Usuário do LinkedIn Verificado
Publicidade e marketing, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: GetApp

One of the worst email applications I've ever used

1,0 há 6 anos

Vantagens:

The overall look of Front is simple, which is nice. The snooze function on emails. The support staff were friendly and quick to answer.

Desvantagens:

My company switched my team over to Front after a couple people who shared an inbox had issues with managing it. I didn't have a shared inbox, but struggled with the lack of functionality for just personal inboxes. There are so many missed functionalities to Front it made my job incredibly inefficient. I found myself spending more time doing my job which consists of heavy emailing because of Front problems. 1. No calendar. Cannot make appointments, set up meetings, etc. 2. Unable to edit messages in a previous thread. Say someone sends you a list of questions. You cannot just answer next to their list in the previous email and say "see below." 3. Archiving messages... when we first switched to Front, the management team used it for a few weeks to test it. When the team was instructed to switch within the next couple weeks, and BOOM thousands of emails that Front could not autoarchive. I had about 10 emails in Outlook during the switch. The front inbox had accumulated thousands over the course of the management test period. Front could only auto archive shared inboxes, not personal. I had to spend 20 minutes selecting 3000 emails to auto archive since it didn't sync correctly with Outlook. 4. Saving emails... you can't. You only have the option to send a link of the email which only works for those that also used front. 5. You cannot edit pasted tables in front, as far as formatting goes. No deletion of columns or making rows smaller. 6. No red flags or categorizing. Often I'd keep emails in Outlook and red flag them to remind myself to check on it before I leave. No flagging in Outlook. This is replaced by snoozing in Front to make it reappear later, but I do miss the flag option. 7. You archive something in someone else's inbox that they share with you... it archives in their inbox, too. 8. No options to make folders. You want to move emails to a folder to refer to later? You cannot. I could go on and on and ended up emailing a list of 18 problems after using Front for the first 3 months to management who sent to Front support. The responses were basically they hope to rollout that feature one day. Which obviously doesn't help now.

Patrick
Director of IT, EUA
Materiais de construção, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Front App easy to communicate without all the emails

4,0 mês passado Novo

Vantagens:

The ability to chat in realtime on an email thread. Invite non-emailed teammates to an email thread. have less emails Shared email Boxes

Desvantagens:

Its a little tricky to set up but there is a lot of support to help you out.

Resposta do Front

mês passado

We're thrilled you're having a positive experience, Patrick. If you ever need us, you can reach our support team at [email protected]!