Quem usa o Sendinblue?

Oferecendo ferramentas de automação de marketing e marketing por e-mail baseadas na nuvem para mais de 175.000 empresas em crescimento em todo o mundo.

Conheça o Sendinblue

O Sendinblue permite que as empresas construam e desenvolvam relacionamentos através de automação de marketing, campanhas de e-mail, e-mails transacionais e mensagens SMS. O que torna o programa diferente? O Sendinblue é desenvolvido por uma equipe de felicidade do cliente de classe mundial e oferece planos de preços que com certeza farão você sorrir. A plataforma combina um conjunto robusto de serviços em uma solução única e fácil de usar. Feliz envio!

Sendinblue - Informação

Sendinblue

https://www.sendinblue.com

Fundada em 2012

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Sendinblue - Visão geral de preços

See pricing plans

O Sendinblue possui uma versão gratuita e oferece versão de teste grátis. Versão paga do Sendinblue a partir de US$ 25,00/mês.


Preço inicial

US$ 25,00/mês

Versão gratuita

Sim

Sendinblue deployment and support

Assistência

  • Horário comercial
  • Online

Implantação

  • Nuvem, SaaS, web
  • Celular - iOS nativo
  • Celular - Android nativo

Formação

  • Documentos

Recursos do Sendinblue

  • Análise de dados/Rastreamento do ROI
  • CTAs personalizáveis
  • Campanhas gota a gota
  • Conteúdo dinâmico
  • Inteligência de vendas
  • Lead Scoring
  • Marketing de pesquisa
  • Marketing social
  • Páginas de início/formulários web
  • Rastreamento de visitantes do site
  • Segmentação
  • Testes A/B

Ver lista completa de Ferramentas de Automação de Marketing

  • Biblioteca de imagens
  • Campanhas gota a gota
  • Conformidade com CAN SPAM
  • Conteúdo dinâmico
  • E-mail otimizados para celulares
  • E-mails acionados por eventos
  • Editor de e-mail de WYSIWYG
  • Gerenciamento de listas
  • Gestão de assinantes
  • Gestão de modelos
  • Pesquisas do cliente
  • Páginas de início/formulários web
  • Relatórios e análise de dados
  • Respondedores automáticos
  • Testes A/B

Ver lista completa de Ferramentas de Email Marketing

  • Banco de dados de contatos
  • Conteúdo dinâmico
  • Gerenciamento de listas
  • Gestão de modelos
  • Monitoramento de e-mail
  • Relatórios e análise de dados
  • Testes A/B
  • Verificação de spams

Ver lista completa de Software de Email Transacional

  • Arquivo morto e retenção
  • Bloqueador de spams
  • Caixas de entrada compartilhadas
  • Gestão de assinaturas
  • Gestão de filas
  • Gestão de respostas
  • Lista negra/branca
  • Monitoramento de e-mail
  • Recuperação de dados
  • Respostas predeterminadas
  • Roteamento

Ver lista completa de Software de Gerenciamento de Email

  • Ações ativadas por eventos
  • Banco de dados de contatos
  • Gestão de canais
  • Gestão de leads
  • Marketing por e-mail
  • Múltiplas campanhas

Ver lista completa de Software de Gestão de Campanhas

Sendinblue - Alternativas

Mais alternativas ao Sendinblue

Sendinblue - Avaliações

Read all reviews

Overall rating

4,4/5

Average score

Praticidade 4,4
Atendimento ao cliente 4,4
Recursos 4,3
Relação qualidade/preço 4,4

Review software

Share your experiences with other software buyers.

Escreva uma avaliação!
Matthew V.
Marketing Manager
Publicidade e marketing, 2-10 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 20/11/2019

"Great value for small businesses"

Comentários: Really positive. I have been able to set up my own business and others with SendInBlue and they like it a lot. Definitely worth the value.

Vantagens: Very low cost with a lot of features including unlimited contacts. The only limit really is 300 emails per day max but when you are starting out with email marketing that's not a big deal, especially with newsletters. They have a very nice automation workflow process that has a lot of options similar to big competitors that cost more. Also, if you need to create a new email template it has the option to open a new tab and then easily refresh it, unlike other competitors. The API connection is easy to find and work with. Overall a great software solution for small businesses.

Desvantagens: Not much of anything, I have seen other systems have a few more features in the automation builder but those were not really used anyway.

  • Fonte da avaliação 
  • Avaliado em 20/11/2019
Julian S.
Founder/Strategic Director
Gestão de investimentos, 2-10 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    4 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 19/08/2020

"Best value in the business"

Comentários: I've been doing email-centric marketing for years, and the game has changed over the last few years. If you're looking to move from an old-school platform like Mailchimp to a proper (email-centric, web-tracking) marketing automation platform, you're typically looking at expensive options (Marketo/Pardot/Hubspot/Eloqua). SendinBlue is more in line with a platform like Active Campaign, and while perhaps not as mature/feature-full, it is incredibly affordable for what it offers.

Vantagens: Fantastic contact management/filtering/segmentation
Modern web-tracking/lead-scoring capabilities
Modern marketing automation capabilities

Desvantagens: A few non-core features are 'half-baked' (e.g chat widget doesn't have mobile apps for operators, who must rely on browser notifications; 'CRM' is really a bare-bones marketing-CRM, not a proper CRM that a sales team or larger organization could rely on).
Email builder could be a little more flexible (forces you to choose between raw HTML mode and page-builder mode)

  • Fonte da avaliação 
  • Avaliado em 19/08/2020
Avaliador Verificado
VP of BI
Telecomunicações, 201-500 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    1 /5
  • Praticidade
    1 /5
  • Recursos e funcionalidades
    1 /5
  • Atendimento ao cliente
    1 /5
  • Relação qualidade/preço
    1 /5
  • Probabilidade de recomendação
    0/10
  • Fonte da avaliação 
  • Avaliado em 05/08/2020

"Worst company to deal with - Stay away!"

Comentários: Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???
What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription?
Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers.
Now I understand why they are such a cheap alternative.... because their service is the same: cheap

Vantagens: There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage

Desvantagens: No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!

  • Fonte da avaliação 
  • Avaliado em 05/08/2020
Kevin W.
Director of Online Education Technology
E-Learning, 11-50 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    4 /5
  • Praticidade
    4 /5
  • Recursos e funcionalidades
    5 /5
  • Atendimento ao cliente
    2 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 24/06/2020

"Amazing Value, Versatile, Poor Customer Support"

Comentários: Excellent, reliable, versatile, and easy to use product at a great price with limited poor support.

Vantagens: Great value! Dedicated IP, transactional email, marketing automation that includes emails and SMS, easy integration with WooCommerce and Google Analytics.

Desvantagens: Support is terrible. They got a second star because they are helpful sometimes and at least there is support. I have had many unnecessary back and forth emails because support did not read my original request carefully or did not understand it, and I really make an effort to be thorough and clear. A number of times I have had to simply come up with my own workaround because resolution was so painfully slow. I think their primary support is in France and their more advanced technical support is in India which can add to the delay in response and make unnecessary back and forth more frustrating. What compounds this problem is that their documentation is lacking and sometimes inaccurate so I was not even able to serve myself in some instances, even with great effort and internal expertise. All that said, I still consider the value worth it but be prepared to solve timely things without SendinBlue's support. There are also some quirks that you'll need to learn. For example, what they call a template is not a template at all but simply an automated email. There is no concept of a template in SendinBlue: that is, if you want to change your email footer across 50 automated emails, you need to make the change 50 times.

  • Fonte da avaliação 
  • Avaliado em 24/06/2020
Anmol K.
Marketing manager
Software, 11-50 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    4 /5
  • Praticidade
    5 /5
  • Recursos e funcionalidades
    4 /5
  • Atendimento ao cliente
    1 /5
  • Relação qualidade/preço
    5 /5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 09/03/2020

"Email marketing for small budget"

Comentários: I have had a good experience but I wouldn't call it the best. Given a smaller budget we have, we are kind of stuck with them.

Vantagens: I like the account management service that you get with the enterprise solutions. You get a representative who is attached to your account and works With you closely to help with all deliverability agendas.

Desvantagens: Their customer support. Their customer support is pretty bad and one the worst issues I face. They operate only during specific times during the week, which may often not work well even for companies those who are based on the US. Secondly, it seems like they're always flooded with calls so you can't get to them on the first call, almost always. Then on top of that they don't return your calls when they're unavailable.

  • Fonte da avaliação 
  • Avaliado em 09/03/2020