Quem usa esse software?

O Orderhive é adequado para comércios varejistas em todo o mundo que desejam otimizar e automatizar processos de estoque e pedidos.

Avaliações médias

185 avaliações
  • Geral 4.4/5
  • Praticidade 4.5/5
  • Atendimento ao cliente 4.6/5
  • Recursos 4.2/5
  • Relação qualidade/preço 4.5/5

Detalhes do produto

  • Preço inicial US$ 0,01/mês
  • Versão gratuita Sim
  • Teste Grátis Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Assistência 24 horas por dia (representante ao vivo)
    Horário comercial
    Online

Dados sobre o fornecedor

  • OpenXcell Technolabs
  • http://www.orderhive.com
  • Fundada em 2015

Sobre o Orderhive

O Orderhive é um software de gestão de pedidos, remessa e gestão de estoques para comércios varejistas online. Automatize a atualização de estoque em canais como Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, etc. Agilize o atendimento com a integração do Orderhive com o Amazon FBA e o Multichannel Fulfillment. Imprima etiquetas e acompanhe os pacotes do USPS, UPS, FedEx, DHL, etc. no Orderhive com apenas alguns cliques. Gerencie com facilidade o envio direto, pedidos por atacado, compras, pagamentos, acompanhamento de remessas e muito mais.

Recursos do Orderhive

  • Conhecimento de embarque marítimo
  • Cálculo do preço de envío
  • Envio aéreo
  • Envio de contêineres
  • Envio de remessas
  • Envio marítimo
  • Gestão de armazéns
  • Importar e exportar
  • Rastreamento de remessas
  • Transporte marítimo
  • Transporte terrestre
  • Compras
  • Código de barras/RFID
  • Gestão 3PL
  • Gestão da qualidade
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de pedidos
  • Gestão de recebimento e armazenamento
  • Gestão de remessas
  • Previsão
  • Sincronização em tempo real
  • Várias localizações
  • Atendimento do pedido
  • Gestão de Pedidos em Espera
  • Gestão de catálogos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de pedidos especiais
  • Gestão de remessas
  • Pedidos recorrentes
  • Rastreamento de pedidos
  • Registro de pedidos
  • Acesso para Celular
  • Alertas/notificações
  • Gerenciamento de multicanal
  • Gestão de armazéns
  • Gestão de estoques de fabricação
  • Gestão de estoques do varejo
  • Gestão de fornecedores
  • Gestão de renovações de pedidos
  • Identificação do produto
  • Kits
  • Otimização de estoques
  • Previsão
  • Relatórios e análise de dados
  • Cobrança e faturamento
  • Compras
  • Gestão da cadeia de fornecedores
  • Gestão da produção
  • Gestão de armazéns
  • Gestão de catálogos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de fornecedores
  • Gestão de materiais
  • Gestão de pedidos
  • Gestão de produtos
  • Gestão de remessas

As avaliações mais úteis do Orderhive

Great, just great! Their customer service is much better than other alternatives.

Avaliado em 25/03/2018
Moshe B.
Manager
Atacadistas, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: - Inventory Sync across all marketplaces.
- Saved us money in operating expenses.
- Helped us reach higher ranks in many marketplaces including eBay and Amazon.
- Allows us to provide better customer service.
- Allows us to work with Drop Shipper with ease.
- Allows us to make better PO (since we know exactly how many products were purchased across all marketplaces).

Vantagens: Customer support: They have responded within few hours and was available on the phone / Skype whenever I needed them. Software: They offer integrations with all the main marketplaces and there isn't any limitation on the number of users. for each marketplace. They have templates for each situation you may encounter as a business such as an invoice, PO and many more.
It's possible to export any information you need, create new orders via their system which is very valuable to manufacturers, as they work with Dealers.
Price: I've checked all their competitors: Skubana, Zentail, SolidCommerce, Sellbrite and more, and I can tell you with complete confidence that at this time, Orderhive offers the best price for the features they provide. Ease of use: Their system is more advanced than most of their competition. They provide many features so it takes few days to get the hang of it but in return, you have control of everything. Their only real competition, in my opinion, is Sellbrite but the price difference doesn't justify it. My overall impression of them is very good and I suggest that if you manage more than two marketplaces and have an issue maintaining inventory count, try them. I'm certain you won't regret it.

Desvantagens: In my opinion, they are missing a listing tool, better analytics tools, and PO to be a complete package but I'm not complaining since you can solve two of those issues with a little bit of knowledge in Excel.

2 servers connected

Avaliado em 11/10/2019
Mark F.
CEO
Automotivo, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I would recommend OH to new clients to manage all stock and inventory especially if they use kitting..

Vantagens: We like the way this software has live updates and is easy to connect.

Desvantagens: The changes to the software design and look.. I actually liked the old school look and feel..

Overall - good stuff, some bugs need worked out - but generally meets all my needs

Avaliado em 18/09/2018
Amanda W.
Owner
Alimentação e bebidas, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4/5
Praticidade
4/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: This allows me to sync 3 WooCommerce sites and ShipStation. I love that it's generally a one stop shop for reports and product ordering. While it's been a bumpy ride these past few weeks during the transition - its going much better now and I believe it will continue to get better as time goes on.

Vantagens: - Customization of colors, templates, email responses.
- Generally quick response time on chat - until recent when they switched from 1.0 to 2.0. I assume they are busy with that transition, so hopefully they will gain some more time in the future to get back to their quicker response I was used to in 1.0.
Generally able to solve all my needs within a few days when issues come up

Desvantagens: - Glitches still, I clear my cache pretty regularly, but nothing I generally can't work around
- 2.0 at first was so bad compared to 1.0, but finally 2.0 is catching up.
- Wish there were more tutorials, but I resorted to making my own.

Be Cautious of Orderhive

Avaliado em 17/04/2019
Avaliador Verificado
Director
Serviços e tecnologia da informação, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
1/5
Geral
3/5
Praticidade
3/5
Recursos e funcionalidades
1/5
Atendimento ao cliente
1/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: 2 weeks ago, I sent an email to our original sales representative, stating that I wished to cancel the project. I had a reply from the CEO of the company, and in that email it confirmed what I had suspected for some time… He stated that “In the last two months, we have upgraded architecture of Orderhive to achieve customisation in the SaaS version. So we can deliver better and much faster than earlier. I am working on your requirement to figure out how we can achieve it in SaaS customisation.” Orderhive has essentially used the money we have paid them to develop our custom solution to upgrade their own SaaS solution - we have funded some part of the development of their SaaS product that they will ultimately use to sell to other customers. It is frustrating that they are now refusing to refund our monies, which in reality, is a tiny portion of what we have spent in time and wages on this project. They have a clear refund policy - but usually these only apply when something/anything is actually delivered. It is absolutely possible that the Orderhive out-of-the-box SaaS solution is a good one. However, I would warn anyone who is looking at the “Plus”/”Enterprise” solution to be extremely cautious of Orderhive. If you do go ahead, do not accept the scope that is sold to you by Orderhive - insist on a custom, detailed scope of works with details about how each feature will work. Insist on progress payments that are payable on delivery of each feature.

Vantagens: I can only speak of my experience, as an Orderhive Plus/Enterprise customer. I try to be fair in all my reviews, and this review should only be taken into consideration if you are looking at becoming an Orderhive Plus/Enterprise customer. Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive. There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation. This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work. The google doc that I created to try to capture the detail of each feature was simply copy and pasted in to the contract document - meaning that if I missed something then it was going to be developed incorrectly. It seemed that there was no attempt whatsoever from Orderhive to truly understand what it was that we required on a deep level.

Desvantagens: Nonetheless, once we signed the contract, and we paid the deposit, things were underway - and I will admit it did seem promising. Within around 8 weeks Orderhive had set up the staging and production server environments and had completed some very basic functionalities such as adding an additional column to the Kanban order view. However, once the very basic customisations were completed, things completely stopped. It was tough work from my part to get the Orderhive team together to discuss where the project was at, and why it had stopped. We had a couple discussions about how to get things back on track, but it was at this point that I wondered if Orderhive had just realised some of the complexities that would be involved in our customisations. It took around 3 more months of exchanges between us for me to formulate a plan in how finish this project - I compromised significantly on the features we originally requested. I actually removed the largest customisation from the project in the hopes it would kick it back in to gear. But it seemed the damage was done - the Orderhive team no longer wanted to work on this project - and instead place their focus on an easier (more profitable) area of their business.

Fantastic

Avaliado em 03/11/2017
Sean P.
Director
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5/5
Praticidade
5/5
Recursos e funcionalidades
5/5
Atendimento ao cliente
5/5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: Orderhive was the only suitable order management system that I could find, that would provide a integration with Royal Mail (UK delivery service). Whilst this took some time to achieve (about 2 months), the integration works very well, enabling us to print off shipping labels without manually entering in the address. Orderhive also integrates with our online store, which allows the orders to be synced with ease. They listen to feedback and have great support. Orderhive have all the features necessary for our order management.

Desvantagens: Nothing much, it's not perfect, but they're working towards it by listening to customers opinions. Maybe faster integration time, although they did run into some complications with our integration (probably why no one else does it with Royal Mail).

Ler mais avaliações