by Crowdsourced Testing
Who Uses This Software?
Companies of all sizes specialized in web and software development.
Average Ratings9 reviews
- Overall 3.5 / 5
- Ease of Use 4.5 / 5
- Customer Service 2.5 / 5
- Features 3.5 / 5
- Value for Money 4.5 / 5
- Starting Price $5/month
- Free Version Yes
- Free Trial Yes
Cloud, SaaS, Web
- Crowdsourced Testing
- Founded 2012
About Lean Testing
Lean Testing was conceived by a group of testers who wanted a simple yet robust bug tracking tool. The interface is very clean without unnecessary features, only the ones you need to manage your testing process efficiently. What's unique about Lean Testing is that it proposes a standardized bug reporting template that promotes healthy bug reporting practices. Developers get clear, concise and illustrated bug descriptions, to facilitate their debugging.
Lean Testing Most Helpful Reviews
Reviewed on 11/27/2016
Good product, but totally failing support
Comments: The support has never provided any misleading information or shown bad language at all. The reason, it doesn't respond at all. As a paying customer, I have tried contacting them via their support forum on userecho, via their support e-mail which was finally provided attached to an invoice, via another mail address provided on their web site, and via a contact form on https://crowdsourcedtesting.com/ which appears to be a company behind the tool. None of which have lead to any response whatsoever, still after a couple of months with repeated attempts. My original query was related to a desire to buy another upgrade package, so there is really not a critical problem to start with. But I feel uncomfortable to continue using a service which treats customers like this, so I will need to migrate my own companies' projects as well as client companies' (embarrassing to have pointed them here to start with) projects to another solution.
Pros: Actually a nice interface, good workflow, and the functionalities I need most
Cons: That the company behind fails to communicate at all
by Crowdsourced Testing on 11/28/2016
We take bug reports very seriously, but sadly cannot attend to every support request sent by customers, especially those related to their own misuse and mistakes.
Reviewed on 3/20/2018
Disappointed - Great tool is no longer available
Comments: It worked exactly as I expected it to - until it didn't. I have created several test runs with in until today when it stopped allowing me to start a run. With no support I will be unable to continue using it.
Pros: The bug tracker, test case management and reporting are all simple and effective. I was up and running in no time even though I had never used it before.
Unfortunately I was late to find out that the product had already been discontinued.
It wasn't until I had a problem that I discovered LT is no longer being supported.
In spite of that the payment options page is still up.
A message indicating that the product is no longer supported would have been nice.