--- description: Tudo sobre Moxo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moxo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/30671/customer-experience/software) > [Moxo](/software/133812/moxo) # Moxo Canonical: https://www.capterra.com.br/software/133812/moxo Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/133812/moxo?page=2) > Obtenha um portal do cliente OneStop com a sua marca para impulsionar e gerenciar as conexões contínuas que são fundamentais para os seus negócios. > > Conclusão: 24 usuários atribuíram a nota **4.0/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Moxo? A Moxtra fornece portais OneStop para empresas de todos os tamanhos, de uma variedade de setores, transformando digitalmente a experiência do cliente. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.0/5** | 24 Avaliações | | Praticidade | 4.0/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Moxo - **Localização**: Santa Clara, EUA - **Fundada**: 2013 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, holandês, indonésio, inglês, italiano, japonês, português, russo, sueco, tailandês, turco - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208 ## Recursos - API - Acesso para Celular - Análise de dados - Armazenamento de documentos - Arquivo morto e retenção - Assinatura de várias partes - Assinatura eletrônica - Automação dos processos comerciais - Bate-papo ao vivo - Captura de assinatura por celular - Captura de documentos - Cobrança e faturamento - Compartilhamento de arquivos - Comunicação multicanal - Configuração do fluxo de trabalho - Controle de comparecimento - Controles/permissões de acesso - Diretório unificado - Ferramentas de colaboração - Fichas e expedientes de alunos - Gerenciamento de comentários - Gerenciamento de documentos - Gestão da comunicação - Gestão de calendários - Gestão de clientes - Gestão de conteúdo - Gestão de locação - Gestão de modelos - Gravação de chamadas - Imagem de marca personalizável - Incorporação - Inscrição/Admissão - Integração de terceiros - Lembretes - Modelagem de processos & Design - Monitoramento de transações - Notas de caso - Painel de atividades - Pesquisa de texto completo - Planificação/Programação de projetos - Plataforma no-code - Portal do cliente - Portal dos pais - Processamento de pagamentos - Questionários e feedback - Registro de auditoria - Relatórios e análise de dados - Roteamento de chamadas - Seguimento de relatórios/projetos - Seguimento de status ... e mais 33 recursos ## Integrações (22 no total) - Drop - Dropbox Business - Filevine - Global Relay Archive - Gmail - Google Drive - Google Sheets - HubSpot CRM - Jira - Jumio - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - Microsoft Teams - OneDrive - Redtail CRM ... e mais 7 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) ## Categorias relacionadas - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Software de Onboarding de Clientes](https://www.capterra.com.br/directory/33476/client-onboarding/software) - [Sistemas de Workflow](https://www.capterra.com.br/directory/30091/workflow-management/software) - [Software de Gestão de Documentos](https://www.capterra.com.br/directory/30063/document-management/software) - [Ferramentas de Gestão de Projetos](https://www.capterra.com.br/directory/30002/project-management/software) ## Alternativas 1. [Jira](https://www.capterra.com.br/software/19319/jira) — 4.4/5 (15336 reviews) 2. [Asana](https://www.capterra.com.br/software/120550/asana-pm) — 4.5/5 (13555 reviews) 3. [monday.com](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (5738 reviews) 4. [Trello](https://www.capterra.com.br/software/1010321/trello) — 4.5/5 (23506 reviews) 5. [ClickUp](https://www.capterra.com.br/software/158833/clickup) — 4.6/5 (4572 reviews) ## Avaliações ### "A business communication made friendly and resourceful." — 4.0/5 > **Hiran** | *19 de julho de 2021* | Petróleo e energia | Taxa de recomendação: 8.0/10 > > **Vantagens**: Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use. > > **Desvantagens**: Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time. > > It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product. ----- ### "Efficient, intuitive, and robust\!" — 5.0/5 > **Gabi** | *5 de julho de 2024* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 10.0/10 > > **Vantagens**: What I like most about Moxo is the wide variety of features, some of which we didn't even realize we wanted/needed until we saw them\! I love that you can create templates to save AND customize them so much. We utilize a group workspace to keep the team updated and create tasks for ourselves/each other. We also appreciate the feature of ringing a client's app when a meeting begins. > > **Desvantagens**: I honestly can't think of many things that we don't like about Moxo. I know there have been a couple features that we have thought about along the way, which we have sent over as feature requests, but now I can't remember them\! Overall we are very happy with it. I do wish there was a payment processing system so we could completely integrate all of our client management. > > Moxo has been so helpful in streamlining our client communications and correspondence. We love being able to communicate with them in one designated location (vs text message, whatsapp, etc) and share files back and forth. It's nice to have workspaces for each client as well. We are so grateful for the ongoing support we receive from \[sensitive content hidden\] She has been invaluable in our success with the Moxo platform. ----- ### "Scam, avoid at all costs" — 1.0/5 > **Cameron** | *23 de outubro de 2024* | Publicidade e marketing | Taxa de recomendação: 0.0/10 > > **Vantagens**: Nothing worth noting down about how anything good, just negative. > > **Desvantagens**: Customer service and scamming behaviour. > > I am deeply disappointed with Moxo's customer service, especially concerning payment issues and discrepancies. My experience has been frustrating from the start, as I encountered significant problems related to billing and payment processing. Despite numerous attempts to resolve these issues, the customer service team has been unhelpful and unreliable. Moxo made promises to rectify the discrepancies swiftly, yet these assurances have proven to be empty. Communication with their support representatives is often met with vague responses or delayed follow-ups, leaving me without clear resolutions or timelines. This lack of transparency and accountability is unsettling, particularly when it involves financial matters. Unfortunately, my experience isn't unique. I've discovered that many other customers have reported similar issues, which raises concerns about how widespread these problems are. It seems that Moxo's reputation for making "fake promises" is warranted, as their actions (or lack thereof) consistently fall short of their commitments. ----- ### "Good platform for client work." — 4.0/5 > **Avaliador Verificado** | *23 de dezembro de 2025* | Roupa e moda | Taxa de recomendação: 6.0/10 > > **Vantagens**: Moxo is excellent for secure client collaboration. Having messaging, file sharing, eSignatures, and workflows all in one place makes it feel very polished and professional > > **Desvantagens**: The setup and onboarding can feel a bit heavy at first. There’s a learning curve when building workflows. For smaller teams, it may feel more robust (and expensive) than necessary. > > Once it’s set up properly, it can significantly improve how teams communicate and collaborate with clients. ----- ### "Using Moxo for Client Communications" — 4.0/5 > **Abby** | *5 de abril de 2025* | Publicidade e marketing | Taxa de recomendação: 9.0/10 > > **Vantagens**: Moxo centralizes communication, document sharing, to-dos tracking, and required approvals in one place. It offers enterprise-grade security, which is important for public company clients. It works well for client onboarding, approvals, support tickets, etc. Moxo combines chat, video calls, screen sharing, and asynchronous messaging all in one place so clients and teams don't have to search multiple platforms for communications. We were able to white-label it for our clients. > > **Desvantagens**: For our clients who are less tech savvy, there was a learning curve. While I found it intuitive, some clients had to get used to using it rather than their go-to of email, Teams and text. > > Our rep at Moxo was helpful in answering questions on how to best integrate within our current workflow. Overall, I liked the platform but you must be patient with client adoption. Clients will need to be gently reminded to use Moxo instead of email or text. Teams is already integrated into many of our clients' systems so it's also hard to integrate another platform into their workflow. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/133812/moxo?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/133812/moxo) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Dados estruturados