--- description: Tudo sobre Purplepass: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Purplepass - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Emissão de Bilhetes](/directory/30039/ticketing/software) > [Purplepass](/software/133885/purplepass-ticketing) # Purplepass Canonical: https://www.capterra.com.br/software/133885/purplepass-ticketing Página: 1 / 13\ Próximo: [Próxima página](https://www.capterra.com.br/software/133885/purplepass-ticketing?page=2) > Esteja preparado para a COVID-19 com o sistema de emissão de tíquetes e registro sem contato. Venda ingressos com segurança e facilidade e receba os participantes. > > Conclusão: 304 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Purplepass? Concertos, feiras, festivais, centros de artes cênicas, faculdades, escolas de ensino médio, conferências e convenções ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.9/5** | 304 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.9/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Purplepass - **Localização**: San Diego, EUA - **Fundada**: 1998 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, francês, inglês, russo - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Acreditação de convidados - Administração de website - Agendamento de eventos - Alertas/notificações - Assentos reservados - Automação de marketing - Barcode/Ticket Scanning - Calendário de eventos - Confirmations/Reminders - Criação de entradas para eventos - Códigos QR - Gestão da comunicação - Gestão de dados do consumidor - Gestão de eventos - Gestão de formulários - Gestão de inscrições - Gestão de participantes - Gestão de promoções - Gestão de reservas - Gestão de tarifas - Gestão de voluntariado - Imagem de marca personalizável - Inscrição online - Integração de redes sociais - Organização de lista de convidados - Pagamentos online - Painel de atividades - Portal de autoatendimento - Promoção social - Registro de visitantes - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations ## Integrações (18 no total) - Auth0 - Azure Active Directory External Identities - CardPointe - Constant Contact - Embeddable - HubSpot CRM - Mailchimp - Meta for Business - Okta - Robly - Single Sign-On - SurveyMonkey - TouchNet Payment Systems - Twilio - WordPress ... e mais 3 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Emissão de Bilhetes](https://www.capterra.com.br/directory/30039/ticketing/software) ## Categorias relacionadas - [Software de Emissão de Bilhetes](https://www.capterra.com.br/directory/30039/ticketing/software) - [Software de Gestão de Festivais](https://www.capterra.com.br/directory/30908/festival-management/software) - [Sistemas de Check-In Em Eventos](https://www.capterra.com.br/directory/30950/event-check-in/software) - [Software de Reserva para Eventos](https://www.capterra.com.br/directory/31009/event-booking/software) - [Software de Admissão](https://www.capterra.com.br/directory/30799/admissions/software) ## Alternativas 1. [Eventbrite](https://www.capterra.com.br/software/114949/eventbrite) — 4.6/5 (5786 reviews) 2. [Ticket Tailor](https://www.capterra.com.br/software/112510/ticket-tailor) — 4.9/5 (595 reviews) 3. [Showpass](https://www.capterra.com.br/software/153637/showpass) — 4.7/5 (406 reviews) 4. [Fienta](https://www.capterra.com.br/software/171132/fienta) — 4.8/5 (184 reviews) 5. [Tix](https://www.capterra.com.br/software/9322/tix) — 4.8/5 (192 reviews) ## Avaliações ### "User Friendly, Great Customer Service, Terrific Platform" — 5.0/5 > **Keri Jeanne** | *7 de novembro de 2025* | Entretenimento | Taxa de recomendação: 10.0/10 > > **Vantagens**: It is incredibly user friendly and their customer support is some of the best. You cant beat the pricing for the functionality and ease of use you get with the platform. Ticketing is so easy and the Box Office platform has made out check in process so much more efficient. > > **Desvantagens**: The only thing I wish they had was the ability to have more than one user per account. We have multiple people that access our platform and I wish we had the ability to have unique user names for each person instead with access limits of one blanket user that has all access. > > They made the transition seamless and simple. Our rep \[sensitive content hidden\] is so responsive and I never wait more than 24 hours for a resolution to an issue or help with something. I am very happy we made the switch to PurplePass. ----- ### "Best Customer Service and Value for the Money" — 5.0/5 > **Janice** | *25 de agosto de 2025* | Música | Taxa de recomendação: 10.0/10 > > **Vantagens**: The thing I like most about using Purplepass is the terrific customer service. They are swift to respond no matter when I contact them. The fact that someone is available the day of a concert (like a Sunday afternoon matinee) to help makes all the difference. > > **Desvantagens**: Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than a flaw in the system. Linking reserved seating and seating charts can be tricky, too. However, any inconvenience is always offset by helpful and responsive Purplepass staff. > > Purplepass has been an amazing value for the money, and as a smaller community non-profit orchestra we are fortunate to have found them. Because of Purplepass, we are able to offer our patrons reserved seating \& season tickets with easy PDF delivery by email. We have the choice whether to pay the ticketing fees ourselves or pass those on to the patron. It's easy to edit our events and add discount codes and graphics. Payouts happen quickly once events are over. All in all, we are extremely happy with the platform and the customer service, and we intend to stay. ----- ### "Awesome to work with\!\!\!\!" — 5.0/5 > **Mikki** | *13 de maio de 2026* | Esportes | Taxa de recomendação: 10.0/10 > > **Vantagens**: System and equipment is very user friendly. The staff has been absolutely amazing to work with. Love the simplicity of the program. > > **Desvantagens**: When Purplepass did an update a few years back there were some issues but they have fixed them and gone above and beyond to make sure I am taken care of. > > I have used Purplepass for quite a few years for my rodeo. It is a 3 day event once a year. The equipment is user friendly and building the events is very user friendly. But the staff is really what keeps me returning. They are so eager to help with whatever I need and their response is very quick. ----- ### "AWFUL EXPERIENCE THIS YEAR" — 1.0/5 > **Cristina** | *31 de agosto de 2024* | Entretenimento | Taxa de recomendação: 0.0/10 > > **Vantagens**: I used Purplepass Ticketing for quite some time now, because of their "live ticket agents" which is basically just an answering service - but have recently had HORRIBLE EXPERIENCES in not being able to sell tickets because they can't even find my show and not being able to receive payment after the fact. > > **Desvantagens**: MY ticket buyers call my office stating that the Purplepass ticketing call center doesn't even know about my concerts at all. Their "call center" couldn't find it AT ALL. NO MATTER HOW THEY SEARCHED for it. -Purplepass redid their website and my event was not EVEN LISTED ON THEIR CALENDAR. They said it was a 'temporary' issue. Thank you very much. I needed to sell tickets. It is harder than ever and they seemed to care less about this issue and didn't provide any alternative solution. - I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. They use Deluxe Payment Exchange for echecks. I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account\! - Purplepass is not reachable by phone and has not provided an alternative way to get my payment. My event was AUGUST 17. It is now AUGUST 31 and I still have not received payment. I just received an email from Deluxe Payment that i now need to wait an additional 2 business days (It is SAT and Monday is a legal holiday) before I can even attempt to change my password again.) - Purplepass wanted me to do a Bank ACH form. I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on the phone and are having major, ongoing issues with their website as stated by more than 2 of their live agents. - I used to use Brown Paper Tickets for years in the past and never had a problem with them. - Purple Pass does not even provide a way of downloading all ticket buyers information so we can upload their contact and snail mail addresses to market to them in the future. We have to cut and paste individually. It is so labor intensive. JUST AWFUL. > > Recently HORRIBLE EXPERIENCE. JUST AWFUL. ----- ### "Thank you Purplepass" — 5.0/5 > **John** | *3 de março de 2026* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10 > > **Vantagens**: This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable. During our events and the planning of them, the event ticketing has been seamless. Our representative nice has valuable insight that has become/been helpful in event planning. He and his organization have been so attentive to the needs of our organization and have gone above and beyond to meet our goals. If you are an organization that is looking for a business that is strives to help you reach your event goals, you need look further than Purplepass for your needs. > > **Desvantagens**: There are no cons working with Purplepass from my personal experience. I had a great experience. Highly recommend. > > Excellent customer service and excellent experience. Excellent attention to detail. Always willing and able to assist with issues. ----- Página: 1 / 13\ Próximo: [Próxima página](https://www.capterra.com.br/software/133885/purplepass-ticketing?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/133885/purplepass-ticketing) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados