17 anos ajudando empresas
a escolher o melhor software
PhoneBurner
Conheça PhoneBurner
Garantia de mais conversas ao vivo em 15 minutos. É possível impulsionar os esforços internos de vendas usando o Power Dialer. Use o produto completo gratuitamente sem cartão de crédito. Veja o porquê: 1) Disca para clientes potenciais 4 vezes mais rápido 2) Sem pausas constrangedoras quando o contato atende 3) Deixa mensagens de voz/e-mails com um clique 4) Automatiza os fluxos de trabalho pós-chamada 5) Não é necessário equipamento especial. Potente e fácil de usar.
Quem usa PhoneBurner?
Profissionais de vendas, clientes e equipes de empresas pequenas e médias que usam o telefone como ferramenta de venda e desejam simplificar o gerenciamento de contatos, o acompanhamento e o fluxo de trabalho de vendas.
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PhoneBurner
Avaliações do PhoneBurner
I used PhoneBurner to run a paid phone bank program for a State Assembly race in Los Angeles.
Vantagens:
The two things that I liked most about PhoneBurner was the Customer Service and Value of what we were getting for what we paid. Anytime I had any issue with PhoneBurner or needed assistance, I would get an almost immediate response from PhoneBurner personnel. Even if they could not address my issue at that moment, they at least let me know that they received my request and were working on it. Most other power dialers charge you by the minute and half price for voicemails. With PhoneBurner, you pay a competitive price on the frontend and then get unlimited dials, minutes, and voicemails. You can even send emails to voters using PhoneBurner. Additionally, it was great to pre-record voicemails in English, Spanish, Chinese, or whatever language you wanted voters to hear.
Desvantagens:
PhoneBurner is a bit tricky on the backed with importing and exporting data into PDI. Once you do it enough times it is not that bad, but it can be a handful if you do not have the patience or care for detail to make sure that no mistakes are made.
Alternativas consideradas anteriormente:
Getting a lot more done with this tool
Comentários: Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails.
Vantagens:
Our call rates have increased dramatically because of this tool. We had a mountain of old leads that we just couldn't get through manually and PhoneBurner has now breathed new life in to them. The voicemail drop feature allows us to just move on rather than spending that time leaving a message. Big time saver.
Desvantagens:
Hubspot integration. One of the reasons we purchased PhoneBurner was due to it's integration with Hubspot. It was listed as a product with premium integration in Hubspot's app marketplace. However during implementation we discovered that it only syncs with free-text fields in Hubspot, which is a little strange. As a result it's a little hard to track lead status since they are in dropdown format.
How PhoneBurner Makes My Life Easier
Comentários: I overall enjoy using it.
Vantagens:
The autodialing/voicemail/email feature - it saves me hours of work a day.
Desvantagens:
It can be glitchy and crash sometimes - such as system crashes.
Worked ok
Comentários: There are enough alternatives that when I need a dialer I'll go to one that actually cares about the customer.
Vantagens:
There is a definite learning curve but it does what it's supposed to do.
Desvantagens:
I asked for a credit since I hadn't used the product but had been paying for it for the last 5 months and was told that isn't something they do. I wasn't planning on stopping the service but I did because of their poor business ethic.
Resposta do PhoneBurner
há 2 anos
Our team is fully committed to our customers and your success. We offer a monthly service that can be cancelled anytime, but cannot offer refunds months after the fact based on level of usage. Still, we offered you an extension as a courtesy, despite the fact that you had regularly logged in to the product during this time. Should you ever decide to, our team is always here to help you get the most out of our software and your outreach. We wish you every success!
Best Software Rollout!
Comentários: We needed a software to quickly be able to dial through our existing database of clients. We were able to get this up and running in less than a week. Customer service has been fantastic. This company will actually reach out once you are set up just to spend some time screen sharing with you to make sure you are taking advantage of all the software has to offer. We didn't ask them to do this, the came to us.
Vantagens:
The software was easy to set up, and the end users found it very easy to use. We had the least amount of trouble with training on this software that we have had with any software.
Desvantagens:
The only thing that could improve this are a few more ways to lock down what the end user can do. This would make it easier to make sure everyone's account looks and feels the same. Our telemarketing department wishes it would dial more than one line at a time.