---
description: Tudo sobre Slack: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Dinamização de Vendas](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack)

# Slack

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> Slack reúne toda a comunicação em um só lugar. É envio de mensagens, arquivamento e pesquisa em tempo real para equipes modernas.
> 
> Conclusão: 24221 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Slack?

Os clientes variam de startups de duas pessoas a empresas na Fortune 100. De fato, 77% das empresas da Fortune 100 usam Slack.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 24221 Avaliações |
| Praticidade | 4.6/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.4/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Slack
- **Localização**: San Francisco, EUA
- **Fundada**: 2014

## Contexto comercial

- **Preço inicial**: US$ 8,75
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, espanhol, francês, inglês, japonês
- **Países disponíveis**: Alemanha, Austrália, Brasil, Bélgica, Canadá, China, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Islândia, Israel, Itália, Japão, Luxemburgo, México, Noruega, Países Baixos e mais 6

## Recursos

- Acesso para Celular
- Agendamento
- Arrastar e soltar
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo privado
- Bate-papo/Mensagens instantâneas
- Captura de tela
- Chamadas de áudio
- Chat com vídeo
- Chatbot
- Colaboração entre vários usuários
- Comentários/notas
- Compartilhamento de Conteúdo
- Compartilhamento de arquivos
- Compartilhamento de tela
- Comunicação multicanal
- Controle e acesso remoto
- Controles/permissões de acesso
- Criptografia
- Diretório de associados
- Diretório de funcionários
- Discussions/Forums
- Feed de notícias/atividades
- Ferramentas de colaboração
- Gerenciamento de documentos
- Gerenciamento de notas
- Gestão da base de conhecimento
- Gestão da comunicação
- Gestão de calendários
- Gestão de conteúdo
- Gestão de tarefas
- Gravação
- Gravação de tela
- Gravação de áudio
- Histórico de transcrições/chat
- Moderação
- Múltiplas fontes de dados
- Pesquisa de texto completo
- Pesquisa e filtro
- Questionários e feedback
- Relatórios e análise de dados
- Roteamento de chamadas
- Sincronização em tempo real
- Streaming de apresentações
- Suporte remoto
- Videoconferência
- Áudio e vídeo bidirecionais
- Áudio e vídeo bidirecionais

... e mais 14 recursos

## Integrações (183 no total)

- 5pm
- Aha\!
- Airbrake
- Aircall
- Airtable
- Amplitude
- Any.do
- AppSignal
- Asana
- Assembla
- Automile
- Azuqua
- AzureDesk
- Baremetrics
- Beanstalk

... e mais 168 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Bate-papo

## Category

- [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software)

## Categorias relacionadas

- [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software)
- [Software de Engajamento em Vendas](https://www.capterra.com.br/directory/32195/sales-engagement-platform/software)
- [Software de Gravação de Tela](https://www.capterra.com.br/directory/31975/screen-recording/software)
- [Software para Colaboração de Conteúdo](https://www.capterra.com.br/directory/32935/content-collaboration/software)
- [Ferramentas de Comunicação Interna de Empregados](https://www.capterra.com.br/directory/31543/employee-communication-tools/software)

## Alternativas

1. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5318 reviews)
3. [Google Workspace](https://www.capterra.com.br/software/168389/google-workspace) — 4.7/5 (17732 reviews)
4. [Google Meet](https://www.capterra.com.br/software/176572/google-hangouts) — 4.5/5 (12179 reviews)
5. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (1005 reviews)

## Avaliações

### "Slack is an excellent video conferencing application that is very easy to use." — 5.0/5

> **Alan** | *30 de março de 2025* | Internet | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I really liked Slack because it was very easy to use and also very intuitive for talking to several people at once in a private chat.
> 
> **Desvantagens**: The only disadvantage of the application is that the plans are a little more expensive, but I understand that the application needs to have an income to work perfectly.
> 
> My experience using Slack is excellent. I liked it and really enjoy using it to talk about work or schoolwork through private chat, etc.

-----

### "Best Business Communication App ever" — 5.0/5

> **Vinicius** | *21 de fevereiro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Slack is such a fantastic application for business communication, it has a lot of useful features.
> 
> **Desvantagens**: Sometimes notifications get lost when we use multiple devices.
> 
> I've using slack in my daily work in software engineering.

-----

### "Good for remote teams" — 5.0/5

> **Avaliador Verificado** | *9 de janeiro de 2019* | Software | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The out-of-box integrations and the thread feature its nice for group channel
> 
> **Desvantagens**: There is some open-source solutions for chat in group, so maybe its nice to study the market.
> 
> It was a good experience, the software works as it should

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### "Slack: Essential for remote work productivity...and employee engagement" — 5.0/5

> **Alicia** | *3 de setembro de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Since 2020, I've worked remotely as a business developer across two digital services companies. Slack has huge gains for my formal work (e.g., channel-specific topics by deals and projects; a customizable canvas for each channel to link helpful resources; the Huddle feature for impromptu calls; seamless integration with mobile; tons of personalization features to make it right for my workday - hello Focus Mode -; integrations, like with Google Suite that make is easy to share files...the list goes on)&#10;&#10;And it's also great for employee engagement, especially in a remote setting. With the right people contributing to an engaging company culture, Slack keeps the workday interactive and, dare I say, fun. We have channels to discuss hobbies and special interests, like our corporate Fantasy Football league, book clubs, and channels for working parents to commiserate, encourage one another, and remind us all when it's time to sign the kids up for summer camp (the right answer is February, every year). This is where the magic happens.&#10;&#10;As an elder millennial, I just love it. I'm efficient with work, and it brings back the best bits of the AIM I grew up on...but for work.&#10;&#10;It's also super reliable. Over the years and across countries, I've used Slack, I don't think I've ever experienced an outage.
> 
> **Desvantagens**: Honestly, not much. The only time I get frustrated with it is when I need to invite partners (from external companies) into our workspace for targeted deal collaboration. When those folks come from organizations stuck with Teams, it's not easy to get them to adopt it for a limited time, even though it's easy enough to add them to the dedicated Slack workspace.
> 
> Slack has been part of the corporate toolkits of the companies I've worked for since 2017 (across three different companies, from Silicon Valley to digital services work in the government contracting industry). I've used it while working 100% in-office at a globally distributed company; when a company was transitioning to remote during the pandemic's height; and now, at a company that has been remote-first since its inception in 2016. After I used it for the first time at one job, I started asking during interviews whether they used Slack, because I knew it'd be a difference-maker in my onboarding and overall day-to-day expereince. &#10;&#10;Also, since I started using it in 2017, I've been impressed with the feature rollouts over the years. It hasn't stalled, never gets stale, and keeps getting better.&#10;&#10;I've never been responsible for comparing Slack to other tools or reviewing corporate pricing, so I don't know the overall value for the money in dollars and cents, but as far as employee engagement goes, companies should seriously consider adopting it.

-----

### "Efficient Team Communication and Collaboration Tool" — 5.0/5

> **Mohammed** | *18 de junho de 2026* | Pesquisa | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Slack makes team communication fast and organized with channels, direct messaging, and integrations.
> 
> **Desvantagens**: Notifications can become overwhelming, and some useful features are limited in the free version. Update this features
> 
> Slack has been a reliable communication platform for collaborating with teams, sharing files, and staying updated on projects. Its channel-based structure keeps conversations organized and easy to follow.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/135003/slack)

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