--- description: Tudo sobre Slack: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Dinamização de Vendas](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.com.br/software/135003/slack Página: 1 / 965\ Próximo: [Próxima página](https://www.capterra.com.br/software/135003/slack?page=2) > Slack reúne toda a comunicação em um só lugar. É envio de mensagens, arquivamento e pesquisa em tempo real para equipes modernas. > > Conclusão: 24096 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Slack? Os clientes variam de startups de duas pessoas a empresas na Fortune 100. De fato, 77% das empresas da Fortune 100 usam Slack. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 24096 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Slack - **Localização**: San Francisco, EUA - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 8,75 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, japonês - **Países disponíveis**: Alemanha, Austrália, Brasil, Bélgica, Canadá, China, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Islândia, Israel, Itália, Japão, Luxemburgo, México, Noruega, Países Baixos e mais 6 ## Recursos - Acesso para Celular - Agendamento - Arrastar e soltar - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo em tempo real - Bate-papo privado - Bate-papo/Mensagens instantâneas - Captura de tela - Chamadas de áudio - Chat com vídeo - Chatbot - Colaboração entre vários usuários - Comentários/notas - Compartilhamento de Conteúdo - Compartilhamento de arquivos - Comunicação multicanal - Controle e acesso remoto - Controles/permissões de acesso - Criptografia - Diretório de associados - Diretório de funcionários - Discussions/Forums - Feed de notícias/atividades - Ferramentas de colaboração - Gerenciamento de documentos - Gerenciamento de notas - Gerenciamento de reuniões - Gestão da base de conhecimento - Gestão da comunicação - Gestão de calendários - Gestão de tarefas - Gravação - Gravação de tela - Gravação de áudio - Histórico de transcrições/chat - Mensagens instantâneas - Moderação - Múltiplas fontes de dados - Pesquisa de texto completo - Pesquisa e filtro - Questionários e feedback - Resolução de problemas - Roteamento de chamadas - Sincronização em tempo real - Streaming de apresentações - Suporte remoto - Videoconferência - Áudio e vídeo bidirecionais - Áudio e vídeo bidirecionais ... e mais 14 recursos ## Integrações (186 no total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... e mais 171 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software) ## Categorias relacionadas - [Software de Dinamização de Vendas](https://www.capterra.com.br/directory/30798/sales-enablement/software) - [Software de Engajamento em Vendas](https://www.capterra.com.br/directory/32195/sales-engagement-platform/software) - [Software de Gravação de Tela](https://www.capterra.com.br/directory/31975/screen-recording/software) - [Software para Colaboração de Conteúdo](https://www.capterra.com.br/directory/32935/content-collaboration/software) - [Ferramentas de Comunicação Interna de Empregados](https://www.capterra.com.br/directory/31543/employee-communication-tools/software) ## Alternativas 1. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (11010 reviews) 2. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5177 reviews) 3. [Google Workspace](https://www.capterra.com.br/software/168389/google-workspace) — 4.7/5 (17548 reviews) 4. [Google Meet](https://www.capterra.com.br/software/176572/google-hangouts) — 4.5/5 (12102 reviews) 5. [Bitrix24](https://www.capterra.com.br/software/113540/bitrix24) — 4.2/5 (989 reviews) ## Avaliações ### "Slack is an excellent video conferencing application that is very easy to use." — 5.0/5 > **Alan** | *30 de março de 2025* | Internet | Taxa de recomendação: 10.0/10 > > **Vantagens**: I really liked Slack because it was very easy to use and also very intuitive for talking to several people at once in a private chat. > > **Desvantagens**: The only disadvantage of the application is that the plans are a little more expensive, but I understand that the application needs to have an income to work perfectly. > > My experience using Slack is excellent. I liked it and really enjoy using it to talk about work or schoolwork through private chat, etc. ----- ### "Best Business Communication App ever" — 5.0/5 > **Vinicius** | *21 de fevereiro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: Slack is such a fantastic application for business communication, it has a lot of useful features. > > **Desvantagens**: Sometimes notifications get lost when we use multiple devices. > > I've using slack in my daily work in software engineering. ----- ### "Good for remote teams" — 5.0/5 > **Avaliador Verificado** | *9 de janeiro de 2019* | Software | Taxa de recomendação: 8.0/10 > > **Vantagens**: The out-of-box integrations and the thread feature its nice for group channel > > **Desvantagens**: There is some open-source solutions for chat in group, so maybe its nice to study the market. > > It was a good experience, the software works as it should ----- ### "The Quiet Backbone of How Our Team Actually Works" — 5.0/5 > **saidi** | *6 de abril de 2026* | Animação | Taxa de recomendação: 7.0/10 > > **Vantagens**: What I like most about Slack is honestly just how natural it makes communication feel. It doesn't feel like a work tool it feels like texting your team. You ask something, you get an answer, you move on. No drafting a formal email, no waiting a day for a reply, just a quick back and forth that actually keeps things moving. The channels are a big part of that too. Everything has its place — there's a channel for the project, a channel for random stuff, a channel for announcements and nothing gets mixed up. You're not digging through one giant inbox trying to figure out what belongs where. And the integrations are just everywhere. Your notifications from GitHub, your alerts from whatever tool you're using, your standup bot it all just flows into Slack and suddenly you have one place where you actually know what's going on. It just makes the whole team feel closer, even when everyone's working from different places. > > **Desvantagens**: What I liked least is honestly the notifications. Once your team grows and you're in a bunch of channels, it becomes a lot. You're constantly getting pinged and if you're not careful it just kills your focus. You end up either checking Slack every five minutes or missing something important because you muted too much. The search is also not as smooth as it should be. Finding an old message or a file someone shared three weeks ago feels harder than it needs to be. You kind of have to remember exactly what was said to track it down, which defeats the purpose. And the free plan has that message history limit which is genuinely frustrating. You go back to find something from a few months ago and it's just gone. For small teams or startups watching their budget, that feels like a pretty big thing to lock behind a paywall. None of it is enough to walk away from it, but you do feel the friction after a while. > > lack has been one of those tools that just quietly becomes essential. You don't really make a big decision to rely on it it just kind of happens because it works. The overall experience has been really positive. It sped up how we communicate, made it easier to stay on top of what's happening across the team, and honestly just made work feel a bit less formal and more human. Instead of everything being this rigid back and forth over email, conversations happen naturally and things get resolved faster. There are rough edges here and there the notifications can get out of hand and the pricing stings a little as you scale but when you zoom out, the impact it has on how a team functions together is hard to argue with. It's one of those tools where once you've used it properly, going back to anything else feels like a step backwards. For remote or hybrid teams especially, it's pretty close to irreplaceable. ----- ### "Great chat platform for businesses" — 5.0/5 > **David** | *17 de abril de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: The UI is very easy to navigate and end users usually prefer Slack over many other messaging platforms. The use of public and private channels is very straightforward and easy for users to navigate. Collaboration with external individuals and/or other company workspaces is a great feature and very easy to setup. Licensing structure is pretty simple as well and you have the ability to invite external guests either to a single channel or multiple channels. > > **Desvantagens**: Message history/export for admins is only available on the enterprise or Grid subscription and even when you do get it, it comes as JSON file that you still have to parse through. Slack Connect and 3rd party app integrations are a good feature but can get annoying when the original user account is deactivated which kills any integrations or connections they originally setup. There needs to be a way to transfer that ownership/connection to another user or admin to keep those integrations as is. Admins also can't see or manage private channels which can be annoying. > > Overall Slack is a great messaging platform for businesses. The UI is straightforward and intuitive. Public and private channels for specific projects/groups is a great feature and easy for end users to navigate. The huddle feature is good as well if you need to voice/video call and/or screenshare. The ease and ability to invite external people into your workspace is great as well. Admin reporting and analytics could be slightly improved though. ----- Página: 1 / 965\ Próximo: [Próxima página](https://www.capterra.com.br/software/135003/slack?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/135003/slack) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados