Kixie PowerCall

Saved us a ton of money for a simple trackable dialer

Comentários: Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.

Vantagens:

I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being. The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast. I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.

Desvantagens:

I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.

Happy Kixie User

Comentários: Smooth and enjoyable

Vantagens:

Ease of use, easy to implement and does everything I need in Business Development

Desvantagens:

Can't really find any faults - have been using for 18 months and the few times I've contacted Support they've been more than helpful and knowledgeable

Kixie is a great tool for small businesses to save time.

Comentários: Great - Did what it needed to do allowing me with quick follow-up with leads - Saved time with VM drops and SMS follow-up. Easy to get notifications on new messages

Vantagens:

Kikie worked very well allowing me to quickly move on and leave Emails, SMS and VM drops on new leads. This saved valuable time for me to do my other responsibilities.

Desvantagens:

The price point gets higher than others when your organization grows - Great for small businesses below 10

Kixie defrauded my company out of $1,448

Desvantagens:

Do NOT purchase this software. Kixie has deployed predatory business practices such as disallowing subscription cancellation and having a zero refund policy - even for mistaken purchases. They don't operate ethically, and they don't have your best interest in mind.

Kixie is a powerhouse

Vantagens:

Ease of use and setup. Took us just a few minutes to be up and running. Integrates well with HubSpot. Jam packed with advanced features we have not yet explored, but definitely will.

Desvantagens:

Some features did not work as well for us out of the gate, but the beauty is Kixie support is super responsive and we were able to resolve quickly.