--- description: Tudo sobre Accelo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Accelo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Accelo](/software/135686/accelo) # Accelo Canonical: https://www.capterra.com.br/software/135686/accelo Página: 1 / 8\ Próximo: [Próxima página](https://www.capterra.com.br/software/135686/accelo?page=2) > A plataforma de operações de serviços mais flexível, potente e automatizada para empresas de serviços, o Accelo ajuda você a manter o controle. > > Conclusão: 177 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Accelo? Qualquer organização de serviço profissional que atenda clientes e faça o faturamento por tempo. O Accelo simplifica todos os processos de atendimento ao cliente em um só local, gerenciando cronogramas e projetos da equipe. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 177 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Accelo - **Localização**: San Francisco, EUA - **Fundada**: 2011 ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Canadá, Dinamarca, Estados Unidos, Finlândia, Groenlândia, Ilhas Aland, Ilhas Faroé, Ilhas Virgens Americanas, Irlanda, Islândia, Nova Zelândia, Reino Unido, Suécia ## Recursos - Agendamento de recursos - Armazenamento de documentos - Automação dos processos comerciais - Banco de dados de contatos - CRM - Cobrança e faturamento - Compartilhamento de arquivos - Configuração do fluxo de trabalho - Contabilidade - Controle de despesas - Controle de horas e despesas - Controle do processo de aprovação - Editor gráfico de fluxo de trabalho - Faturas personalizáveis - Ferramentas de colaboração - Fluxo de trabalho de aprovações - Geração de relatórios financeiros - Gerenciamento de configuração - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gerenciamento de faturas - Gestão de atribuições - Gestão de caixa de entrada - Gestão de campanhas - Gestão de capacidades - Gestão de comissões - Gestão de contratos e licenças - Gestão de incidentes - Gestão de leads - Gestão de mudanças - Gestão de orçamento - Gestão de prazos - Gestão de projetos - Importação/exportação de dados - Marketing por e-mail - Orçamentos/Previsões - Painel - Painel de atividades - Para imobiliárias - Pesquisa e filtro - Planificação/Programação de projetos - Processamento de lotes - Rastreamento de clientes - Rastreamento de conformidade - Rastreamento de interações - Seguimento de relatórios/projetos - Seguimento do custo até a conclusão - Sistema de calendário ou lembretes - Visualização de Gantt/linha do tempo ... e mais 69 recursos ## Integrações (28 no total) - BrightGauge - ConnectWise Cybersecurity Management - Expensify - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace - Gusto - HubSpot CRM - Ignition - Jira - Kaseya VSA - Mailchimp - Microsoft 365 - Microsoft Outlook ... e mais 13 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) - [Software de Automatização de Serviços Profissionais](https://www.capterra.com.br/directory/16/professional-services-automation/software) - [Ferramentas de Gestão de Projetos](https://www.capterra.com.br/directory/30002/project-management/software) - [Ferramentas de Gestão de Tarefas](https://www.capterra.com.br/directory/10030/task-management/software) - [Software de Tempo e Despesas](https://www.capterra.com.br/directory/30080/time-and-expense/software) ## Alternativas 1. [Clockify](https://www.capterra.com.br/software/169607/clockify) — 4.8/5 (9249 reviews) 2. [Jira](https://www.capterra.com.br/software/19319/jira) — 4.4/5 (15421 reviews) 3. [Asana](https://www.capterra.com.br/software/120550/asana-pm) — 4.5/5 (13609 reviews) 4. [monday.com AI Work Platform](https://www.capterra.com.br/software/147657/monday-com) — 4.6/5 (6073 reviews) 5. [Trello](https://www.capterra.com.br/software/1010321/trello) — 4.5/5 (23565 reviews) ## Avaliações ### "Helps me stay on top of things and simplify my workload" — 4.0/5 > **Jessica** | *29 de maio de 2022* | Software | Taxa de recomendação: 9.0/10 > > **Vantagens**: One of the nicest features is the ability to attach email threads to specific clients or projects inside a company. In our previous program, we had to duplicate task lists and pray we didn't mess anything up by not being able to create project templates. > > **Desvantagens**: To have a good overview of the billing dashboard, you presently have to rely on the usage of filters, which isn't enough. At a glance, I'd want to know if an invoice has been delivered, received, and paid. The mobile app comes in second, but it falls well short of the online version in terms of functionality and is in desperate need of some love and care. > > Accelo helps me keep track of existing projects and give assignments to the right people. What I like most about it is how easy it is to see what the current status is at any given time. Having access to our company's email is a benefit to us as well, since we use the email integration. ----- ### "Accelo is the perfect tool for our projects" — 4.0/5 > **Denise** | *17 de julho de 2022* | Publicidade e marketing | Taxa de recomendação: 8.0/10 > > **Vantagens**: I appreciate how flexible it is, since we are able to make changes to things like invoicing, branding, reports, and marketing campaign templates. It offers a full invoicing section where we can make our own invoices and modify existing ones, as well as invoice online and connect to Xero. The Gantt chart allows us to see the status of each work and the amount of time it takes in real time, and it makes it easy to create, assign, and track tasks for team members. > > **Desvantagens**: All of the software's modules have received glowing recommendations from the many departments that have used them. This is because the software is user-friendly and straightforward, easily adjusting to the specific requirements of each business and each project. > > Accelo is used to manage the whole project lifecycle, from creating tasks and allocating them to team members to tracking time and expenses. This program is great since it allows us to organize all of our customer information in one place, including notes, invoices, payments, and open tasks. When used together with other applications, such as Xero, Salesforce's sales cloud, PayPal, MailChimp, and social media platforms, it allows for optimal project growth. ----- ### "Accelo is packed with features and customizations, but still falls short" — 3.0/5 > **Keyana** | *25 de abril de 2018* | Internet | Taxa de recomendação: 7.0/10 > > **Vantagens**: The UI is actually not so bad; it's bright and modern, and menu options are well-placed. (That is, most items are located exactly where you'd think they should be.) This is extremely helpful when building complex projects within the platform. Even novices are comfortable using Accelo after about a week, in most cases. > > **Desvantagens**: The sync with QuickBooks Online is awesome in theory, as my company requires that connection for invoices that are attached to projects within Accelo. However, that sync tends to break more often than it should. This is typically an issue when modifying ledger items and our chart of accounts in QuickBooks Online... Which, we HAVE to make the changes in QBO first, rather than the other way around. As a company with MANY products and services offerings that are updated around the beginning of every year, this is generally a nightmare. ----- ### "Opitimized and Automated our Workflow" — 5.0/5 > **James** | *11 de setembro de 2020* | Recursos Humanos | Taxa de recomendação: 10.0/10 > > **Vantagens**: We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more automated and productive. Our team loves the product\! With the current COVID pandemic, we have found ourselves having to do more with less. To meet these new challenges, we are taking full advantage of Accelo's Expert Services Program and have partnered with an Accelo Implementation Manager. The benefits to our team and bottom-line were immediate. When this crisis is over, we will recover quicker and grow our business with more confidence using the software. > > **Desvantagens**: We love the software. As others have stated, we wish that we had been using it years ago. > > Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing. ----- ### "Necessary for project tracking" — 5.0/5 > **Hailey** | *26 de março de 2024* | Construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that we can compare sales, work flow from month to month, year to year. Great resource for keeping track of your business. > > **Desvantagens**: There have been some hiccups, that I think were just user errors. All issues are always solved in a timely manner. ----- Página: 1 / 8\ Próximo: [Próxima página](https://www.capterra.com.br/software/135686/accelo?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/135686/accelo) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados