--- description: Tudo sobre Accelo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Accelo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Accelo](/software/135686/accelo) # Accelo Canonical: https://www.capterra.com.br/software/135686/accelo Página: 1 / 8\ Próximo: [Próxima página](https://www.capterra.com.br/software/135686/accelo?page=2) > A plataforma de operações de serviços mais flexível, potente e automatizada para empresas de serviços, o Accelo ajuda você a manter o controle. > > Conclusão: 174 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Accelo? Qualquer organização de serviço profissional que atenda clientes e faça o faturamento por tempo. O Accelo simplifica todos os processos de atendimento ao cliente em um só local, gerenciando cronogramas e projetos da equipe. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 174 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Accelo - **Localização**: San Francisco, EUA - **Fundada**: 2011 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos, Irlanda, Nova Zelândia, Reino Unido ## Recursos - Agendamento de recursos - Arrastar e soltar - Automação dos processos comerciais - Banco de dados de contatos - Cobrança e faturamento - Configuração do fluxo de trabalho - Contatos compartilhados - Controle de despesas - Controle de horas - Controle de horas e despesas - Controle do processo de aprovação - Controle e acesso remoto - Controles/permissões de acesso - Cálculos de impostos - Editor gráfico de fluxo de trabalho - Ferramentas de colaboração - Fluxo de trabalho de aprovações - Geração de leads - Geração de relatórios financeiros - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de faturas - Gerenciamento de reuniões - Gerenciamento de tickets de suporte - Gestão de caixa de entrada - Gestão de capacidades - Gestão de comissões - Gestão de incidentes - Gestão de projetos - Gestão do fluxo de trabalho - Gestão do pipeline de vendas - Gestão do quadro de horários - Indicadores de desempenho - Monitoramento do progresso - Orçamentos/estimativas - Para imobiliárias - Personalização - Pesquisa e filtro - Planejamento de projetos - Planificação/Programação de projetos - Processamento de faturas - Processamento de pagamentos - Rastreamento de clientes - Rastreamento de interações - Rastreamento do projeto - Real-Time Updates - Seguimento de relatórios/projetos - Sub-Task Management - Suporte remoto - Task Editing ... e mais 68 recursos ## Integrações (27 no total) - BrightGauge - ConnectWise Cybersecurity Management - Expensify - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace - Gusto - HubSpot CRM - Ignition - Jira - Kaseya VSA - Mailchimp - Microsoft 365 - Microsoft Outlook ... e mais 12 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) ## Categorias relacionadas - [Sistemas CRM](https://www.capterra.com.br/directory/2/customer-relationship-management/software) - [Software de Automatização de Serviços Profissionais](https://www.capterra.com.br/directory/16/professional-services-automation/software) - [Ferramentas de Gestão de Projetos](https://www.capterra.com.br/directory/30002/project-management/software) - [Ferramentas de Gestão de Tarefas](https://www.capterra.com.br/directory/10030/task-management/software) - [Software de Tempo e Despesas](https://www.capterra.com.br/directory/30080/time-and-expense/software) ## Alternativas 1. 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[Trello](https://www.capterra.com.br/software/1010321/trello) — 4.5/5 (23494 reviews) ## Avaliações ### "The Best CRM\!" — 5.0/5 > **Meredith** | *6 de novembro de 2019* | Serviços financeiros | Taxa de recomendação: 10.0/10 > > **Vantagens**: Ease of use, completely customizable, thoughtful and useful features\! > > **Desvantagens**: I wish I would have found it so much earlier than I did\! > > We've centralized several different services into a single place with Accelo streamlining our work and eliminating loss of data. ----- ### "Opitimized and Automated our Workflow" — 5.0/5 > **James** | *11 de setembro de 2020* | Recursos Humanos | Taxa de recomendação: 10.0/10 > > **Vantagens**: We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more automated and productive. Our team loves the product\! With the current COVID pandemic, we have found ourselves having to do more with less. To meet these new challenges, we are taking full advantage of Accelo's Expert Services Program and have partnered with an Accelo Implementation Manager. The benefits to our team and bottom-line were immediate. When this crisis is over, we will recover quicker and grow our business with more confidence using the software. > > **Desvantagens**: We love the software. As others have stated, we wish that we had been using it years ago. > > Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing. ----- ### "Accelo is packed with features and customizations, but still falls short" — 3.0/5 > **Keyana** | *25 de abril de 2018* | Internet | Taxa de recomendação: 7.0/10 > > **Vantagens**: The UI is actually not so bad; it's bright and modern, and menu options are well-placed. (That is, most items are located exactly where you'd think they should be.) This is extremely helpful when building complex projects within the platform. Even novices are comfortable using Accelo after about a week, in most cases. > > **Desvantagens**: The sync with QuickBooks Online is awesome in theory, as my company requires that connection for invoices that are attached to projects within Accelo. However, that sync tends to break more often than it should. This is typically an issue when modifying ledger items and our chart of accounts in QuickBooks Online... Which, we HAVE to make the changes in QBO first, rather than the other way around. As a company with MANY products and services offerings that are updated around the beginning of every year, this is generally a nightmare. ----- ### "Necessary for project tracking" — 5.0/5 > **Hailey** | *26 de março de 2024* | Construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like that we can compare sales, work flow from month to month, year to year. Great resource for keeping track of your business. > > **Desvantagens**: There have been some hiccups, that I think were just user errors. All issues are always solved in a timely manner. ----- ### "Product Analyzer" — 5.0/5 > **Christine** | *7 de maio de 2019* | Arquitetura e planejamento | Taxa de recomendação: 10.0/10 > > **Vantagens**: I loved the analytics of this product. I was demoing several products for a client that was looking for a PM software that handled a lot of their issues. This software fit the bill. They let me demo it for over 2 months, as I also had a full time job at the time that interfered with my daily testing/playing time with it. > > **Desvantagens**: I pick up new software fairly easy. I did have a major learning curve with this software. But once I got over that it was smooth sailing from there on out. > > I enjoyed working with both the Tech and Sales reps. The tech rep was awesome in answering any questions I had at any one time. We did several webinars where the tech and I worked through questions/issues I was having. They have great learning videos, and although I wasn't a part of it, they had a good setup and training program for the end user I was recommending them to. Not once was I told that I was asking too much and would need to purchase before getting answers. ----- Página: 1 / 8\ Próximo: [Próxima página](https://www.capterra.com.br/software/135686/accelo?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/135686/accelo) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados