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Conheça eZee Absolute

O eZee Absolute é um sistema de gestão de propriedades (PMS na sigla em inglês) hoteleiras completo e baseado na nuvem, que automatiza todas as operações do hotel, como recepção, administração, reservas, cobrança e serviço de limpeza para proporcionar uma experiência excelente aos hóspedes e aumentar os lucros. O programa conta com um mecanismo de reserva integrado e um gerenciador de canais para oferecer uma solução de hotelaria completa.

Ideal para todos os tipos e tamanhos de acomodações, como hotéis, motéis, pousadas, pensões, apart-hotéis, albergues e redes hoteleiras.

Quem usa eZee Absolute?

Setor de hotelaria – hotéis, motéis, resorts, pousadas, pensões, albergues, hostels, redes hoteleiras de pequeno a grande porte, clubes, condomínios, apartamentos e apart-hotéis, entre outros.

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Está em dúvida sobre o eZee Absolute? Compare com uma alternativa popular

eZee Absolute

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do eZee Absolute

Pontuação média

Geral
4,6
Praticidade
4,5
Atendimento ao cliente
4,7
Recursos
4,5
Relação qualidade/preço
4,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontre avaliações segundo pontuações

5
70%
4
23%
3
4%
2
1%
1
2%
Shaharuzzaman
Shaharuzzaman
Assistant Manager, Bangladesh
Usuário do LinkedIn Verificado
Hotelaria, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great Experience with eZee Absolute

5,0 há 4 anos

Vantagens:

I familiar with eZee Absolute from my last organization. I liked most of this PMS features, such as - Revenue Management System, OTA Management, Booking engine, Reporting system, Sales & Reservation module. Being a sales man I always prefer easy and smooth operating system, which is totally providing by eZee Absolute. specially I would like to share one thing about eZee Absolute supporting team - they are very much smart and supportive. If I found any kind of difficulties, I can find out myself through YouTube tutorial. On YouTube lots of tutorial available. eZee Absolute PMS is fully internet based PMS, that's way i can always use this PMS from my laptop or mobile from Outside of property.

Desvantagens:

eZee Absolute is little bit slow due to fully internet based PMS. Sometime i found myself waiting for Hi Speed connection for access eZee Absolute. They should think about alternative way like desktop based.

Resposta do eZee Technosys

há 4 anos

Hi Shaharuzzaman, Thank you for your detailed review. We're glad to know that you find eZee Absolute easy to use and it's meeting your expectations. Addressing your cons, we will surely share this to the concerned team. At eZee, we're always trying to enhance our products and improve the user experience. And we assure you that with time, you will not face any such issues; and have a seamless experience with us. If you'd like to share any more suggestions, please drop an email on [email protected]. Regards, Team eZee.

Hicham
Hicham
front office manager, Marrocos
Usuário do LinkedIn Verificado
Hotelaria, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

User friendly PMS

4,0 há 3 anos

Comentários: the PMS is excellent for small to medium properties , my overall experience is quite positive

Vantagens:

the PMS is one of the most user friendly on the market , easy to set up rates , room categories and much more

Desvantagens:

Ezee absolut is still under constent improvement from the ezee team , need more detailed reports as well as front desk options

Resposta do eZee Technosys

há 3 anos

Hi Hicham, Thank you so much for your review. We constantly work on enhancing our software and reporting aspect is also considering. We promise you to keep imparting our best services. Regards, Team eZee

Harsh
Business head, Índia
Hotelaria, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Excellent customer service and product

5,0 há 2 meses

Comentários: Good product excellent customer service

Vantagens:

Their product is good but their customer service is even better. [sensitive content hidden] my relationship manager is excellent and gets things resolved immediately

Desvantagens:

Setup is quite long and can be complicated

Avaliador Verificado
Usuário do LinkedIn Verificado
Hotelaria, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Incompetent Integration Team

1,0 há 2 anos

Vantagens:

I liked previous version better. It was easy to click on "Today", then 15-day view, 30-day view. Now they have "Compact" and "Cozy". What a headache to make weekly reservations! The updated version is difficult to make/extend reservations by scrolling left-right on stay view window. No comments section that previous version had. Folio view does not work on my Safari, I had to switch to FireFox browser, the support team could not figured it out. There was no training provided to new version. Ugh, poor implementation. I like that now each scroll bar has an icon to see if a guest has a balance, it was a good update.

Desvantagens:

The integration team is inexperienced. I obtained new gateway provider (Authorize.net, pretty big company), its a company that process credit card payments on our booking website and then sends the information back to Ezee absolute so we can see that payment was made. A year ago the engineer who connected my ezee reservations to Authorize.net did it in a few days. Now, this year its been a nightmare. I cannot explain how upset my whole team is. We have 2 motels and both websites for bookings are useless because engineer cannot connect new Authorize.net accounts to Ezee reservations. Its been more than 2 weeks. I am emailing, calling, chatting with ezee absolute team- its not getting me anywhere. I contacted Authorize.net myself, figured out that Response/Relay URL was not specified by ezee engineer in Authorize.net and that is the reason there is no connection. I emailed what needs to be done to ezee Development team what needs to be done from the moment I opened the ticket few weeks ago. It still not working. I am frustrated and disappointed. We are loosing money. Guests are upset. Its a nightmare. We are getting phone reservations from guests. Its ridiculous. I asked that ticket to be reassigned to a different engineer, I asked my issue to be escalated. My ticket number is [SENSITIVE CONTENT]. It feels like nobody cares. Yes, they talk to you politely, but there is no progress. I am considering researching other Hotel Management Softwares because I cannot afford this type of support.

Abhinav
Director, Índia
Hotelaria, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best hospitality solution in india which I have used.

5,0 há 3 meses

Comentários: Overall it is the best. Once you learn and had command on the process and modules it serves you at upmost.

Vantagens:

Detailing to the concept of hospitality. Hospitality is a complex industry and ezee has been so far the best to reach next to the complete solution.

Desvantagens:

It's very long process to learn as to many things in a place.