Quem usa esse software?

NetSuite is ideal for small to midsize businesses.

Avaliações médias

472 avaliações
  • Geral 4 / 5
  • Praticidade 4 / 5
  • Atendimento ao cliente 4 / 5
  • Recursos 4 / 5
  • Relação qualidade/preço 4 / 5

Detalhes do produto

  • Versão gratuita Não
  • Avaliação gratuita Não
  • Implantação Nuvem, SaaS, web
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Assistência 24 horas por dia (representante ao vivo)

Dados sobre o fornecedor

  • NetSuite
  • http://www.netsuite.com
  • Fundada em 1998

Sobre o NetSuite

NetSuite is the world's #1 cloud accounting solution, providing a unified platform to streamline back-office processes to areas like CRM, inventory, and ecommerce. NetSuite empowers businesses of all sizes and industries to optimize financial close, reduce IT costs, and eliminate operational inefficiencies with our built-in business intelligence, reporting, and real-time visibility -- allowing you to focus on key, revenue-generating decisions, rather than worry about your back-end systems.

Recursos do NetSuite

  • Análise de dados preditiva
  • Análise de dados visual
  • Análise de lucratividade
  • Benchmarking
  • Indicadores chave de desempenho (KPI)
  • Indicadores de desempenho
  • Indicadores de tendências e problemas
  • Painel
  • Planejamento estratégico
  • Publicação e compartilhamento
  • Quadros de resultados
  • Relatórios pontuais
  • Controle de horas e despesas
  • Controle de marcos
  • Ferramentas de colaboração
  • Gestão de carteira
  • Gestão de ideias
  • Gestão de orçamento
  • Gestão de recursos
  • Gráficos de Gantt
  • Metodologias ágeis (Agile)
  • Modelos personalizáveis
  • Métodos tradicionais
  • Portal do cliente
  • Quadro kanban
  • Seguimento do custo até a conclusão
  • Administração da distribuição
  • CRM
  • Gerenciamento de pedidos de compra
  • Gestão da cadeia de fornecedores
  • Gestão de RH
  • Gestão de armazéns
  • Gestão de ativos empresariais
  • Gestão de estoques
  • Gestão de pedidos
  • Gestão de projetos
  • Gestão financeira
  • Relatórios e análise de dados
  • Administração de impostos
  • Cobrança e faturamento
  • Conciliação bancária
  • Contabilidade de fundos
  • Contabilidade de projetos
  • Contas a receber
  • Controle de despesas
  • Empresas de contabilidade CPA
  • Gestão da folha de pagamento
  • Gestão de ativos fixos
  • Governo
  • Organizações sem fins lucrativos
  • Pedidos de compra
  • 1099 Preparation
  • Aging Tracking
  • Alerta de pagamentos duplicados
  • Controle do processo de aprovação
  • Detecção de fraude
  • Electronic Funds Transfer
  • Extração de dados
  • Gerenciamento de fornecedores
  • Gestão de tesouraria
  • PO Reconciliation
  • Preenchimento de cheques
  • Processamento de faturas
  • Recurring Payments
  • Compras
  • Código de barras/RFID
  • Gestão 3PL
  • Gestão da qualidade
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de pedidos
  • Gestão de recebimento e armazenamento
  • Gestão de remessas
  • Previsão
  • Sincronização em tempo real
  • Várias localizações
  • Atendimento do pedido
  • Gestão de Pedidos em Espera
  • Gestão de catálogos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de pedidos especiais
  • Gestão de remessas
  • Pedidos recorrentes
  • Rastreamento de pedidos
  • Registro de pedidos
  • Acesso para Celular
  • Alertas/notificações
  • Gerenciamento de multicanal
  • Gestão de armazéns
  • Gestão de estoques de fabricação
  • Gestão de estoques do varejo
  • Gestão de fornecedores
  • Gestão de renovações de pedidos
  • Identificação do produto
  • Kits
  • Otimização de estoques
  • Previsão
  • Relatórios e análise de dados
  • Agendamento
  • CRM
  • Cobrança e faturamento
  • Compras
  • Controle de horas e despesas
  • Gerenciamento de fornecedores
  • Gestão de capacitação
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de marketing
  • Gestão de pedidos
  • Gestão de projetos
  • Gestão financeira
  • Indicadores de desempenho
  • Alocação de recursos
  • Arrastar e soltar
  • Gerenciamento da utilização
  • Gestão de capacidades
  • Pesquisa filtrada
  • Planejamento de pessoal
  • Previsão da demanda
  • Rastreamento de habilidades
  • Visualização de dados
  • CRM
  • Comércio eletrônico
  • Gerenciamento de pedidos de compra
  • Gestão de comissões
  • Gestão de devoluções
  • Gestão de funcionários
  • Gestão de mercadorias
  • Gestão de pedidos
  • Marketing por e-mail
  • Pedido por correio
  • Programa de fidelidade
  • Relatórios e análise de dados
  • Várias localizações
  • Cobrança e faturamento
  • Compras
  • Gestão da cadeia de fornecedores
  • Gestão da produção
  • Gestão de armazéns
  • Gestão de catálogos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de fornecedores
  • Gestão de materiais
  • Gestão de pedidos
  • Gestão de produtos
  • Gestão de remessas
  • Banco de dados de associados
  • Contabilidade
  • Gerenciamento das redes sociais
  • Gestão de arrecadação de fundos
  • Gestão de associação
  • Gestão de comitês
  • Gestão de doadores
  • Gestão de dívidas
  • Gestão de eventos
  • Gestão de voluntariado

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As avaliações mais úteis do NetSuite

Great Cloud Based System

Avaliado em 29/08/2019
Adeoye A.
CFO
Administração pública, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Vantagens: That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Desvantagens: There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

NetSuite - Great ERP for mid-size/private companies

Avaliado em 06/03/2019
Avaliador Verificado
Senior Revenue Accountant
Software, 201-500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
2 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

Vantagens: NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected. The batch upload of journal entries/transactions and upload in general is extremely useful and saves so much time. My previous company used the Fixed Asset Module which was great for record keeping and for systematically recording amortization on a monthly basis. This was also extremely useful to ensure that our policy was uploaded as the amortization rule set, reducing errors in the amount of amortization per asset. The ability to report on the total assets and have their history in one spot proved useful for our audit. Currently, we are implementing rules for 606 and the multi-book and ARM add-ons have proven very useful for our reporting purposes. I really enjoy NetSuite's use of rules for transactions as they can vary from company to company and item sku to item sku. I love the saved search function too! So much flexibility for creating reports helps us create reports for month-end reconciliation purposes.

Desvantagens: SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep. Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

After you climb a steep learning curve, NetSuite is incredibly powerful.

Avaliado em 09/01/2018
Avaliador Verificado
Netsuite Project Manager
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
3 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Vantagens: NetSuite is an extremely powerful and inclusive package of applications that are extremely well-integrated. For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement. For manufacturing concerns looking to gain more traction and control over their processes, it is far beyond what lower-priced ERP systems provide. Again, it us a major improvement. NetSuite is extremely extensible through external interfaces, 3rd party add-ons, internal scripting and through customizations. Implemented correctly, it is relatively fast, and with its browser-based interface, there are no client issues and never any need for IT to upgrade a client version on every workstation because a new feature-set has been implemented. It's CRM is adequate, useful, and given NetSuite's signature internal integration, it is easy to implement an effective lead-to-cash system. The ecosystem also has multiple vendors who sell integration services, for example, there are a number of SalesForce to Netsuite integration partners who can (relatively) quickly connect the two systems. On the backside, the same is true of many popular shipping, warehouse management and other packages. Or, you can roll your own JSON connectivity.

Desvantagens: NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system. There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms. There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort. NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating. Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone. Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included. Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.

a NetSuite view from the perspective of a user and partner

Avaliado em 07/11/2017
Martin K.
Usou o software para: Mais de dois anos
Fonte da avaliação 
Fonte: GetApp
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: multi anything: - multi tennancy
- multi currency
- multi language
absolute flexibilty / release secure customisation ALL in ONE product for ALL industries *** real/public CLOUD - Accounting
- financials
- controlling
- reporting
- KPIs
Billing
- recurring billing
Payments
- SEPA
- bank reconciliation
- credit card statement import
- ERP
- LEAD to CASH process
- PROCUREMENT to PAY process
- inventory
Project management
eCommerce
ALL RELEASE SECURE
- 2 x major release changes per year
- since ~20 years
- for 15000 "logos" = 40000+ clients
HUNDREDS of PARTNERS worldwide Customer does not need a special expertise to use NetSuite. An internal NetSuite admin can be trained - she/he needs to have some ERP-economical background through - sure. interface / API / development plattform "in the cloud" Whatever is not fully included so far can be "attached" e.g. global HR
- no ERP with accounting on earth has an HR product fully integrated that can cover the same amount of counties as expected from the accounting side of view. Too many regulations.
same with PAYROLE and BI
- the BI requirements are too diversified that 1 product can cover all. Eithger the internal NetSuite tools will do the job or you attach whatever suits best
and eCommerce
- NetSuite has kind of a "simple" webshop and a SUPER DUPER webshop named SCA = SuiteCommerce Advance that can do everything you need.
Rule of thumb with pricing: probably a 5th to a 10th of the price of DEMANDWARE or HYBRIS but INCLUDING webdesign AND fully integrated REAL TIME solution

Desvantagens: Maybe performance - does not apply in all countries and is very dependant on the amount of individual scripting/programming in the individual system. This can be monitored and maintenanced but still needs to be done. Not as "chique" as "best of bread" solutions The overall ERP problem: make users in their various roles aware of all the options they have ... in most case an internal problem which of course refelcts to supporting professional providersevice

Full Featured Cloud Based Solution

Avaliado em 25/02/2016
Avaliador Verificado
Usou o software para: Mais de um ano
Fonte da avaliação 
Fonte: GetApp
4/5
Geral
4 / 5
Praticidade
Recursos e funcionalidades
3 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço

Comentários: Our company performed a lengthy evaluation of ERP solutions to move to in order to enhance our capabilities and support our expanding business. NetSuite offered the most robust cloud solution at the lowest price (best value solution). We are an import/export wholesale distributor with the need for multi-company, multi-currency capabilities. We have five separate legal entities with three primary operating entities and use public warehousing (more than 15 locations), so being able to report on an individual and consolidated basis was essential. Despite these needs, we are a small company in terms of employees (less than 25). NetSuite's OneWorld product was key to meeting our needs and as a cloud based solution we can maintain with limited staff. As the Controller I am the main administrator of our NetSuite solution, with no IT staff. NetSuite has delivered on their promise, providing a robust solution that provides a full-featured dashboard to monitor key performance indicators, easy secure access from anywhere, mobile capabilities, robust reporting capabilities and very customizable to meet business needs.

Vantagens: Easy to use.
Can be set-up and running in a short time-frame (90 to 120 days).
Good, proven implementation method that essentially is done with remote support via web-ex sessions.
Full featured dashboard with short-cuts
Email alerts to keep you informed of key data changes or approvals needed
Web storefront
Very easy to customize or configure to meet your business needs
Robust reporting
Easy navigation with short-cuts and global (Google) type search capabilities for finding transactions, communications, customer, vendor or employee records.
Always updated to latest version (version updates twice year)
Can fully support with no IT staff, making use of NetSuite support as needed, however, most questions and issues can be resolved by using NetSuite's SuiteAnswers self-service solution area and extensive online help that is part of the ERP system.
Great online training tools

Desvantagens: Support is responsive, but depending on level of support purchased can take awhile to get answers and issues resolved. We have Silver Support which is limited to submitting cases on-line and waiting for NetSuite support to respond by email or call. NetSuite does assign an Account Manager who can be contacted by phone anytime to help expedite support issues as needed.
Complex system that is very configurable to meet your needs, but this creates a lot of noise as there are many things you may not need or use, making the software somewhat confusing and cumbersome to use at times.
Must have good internet connection and bandwidth to ensure good performance. Uptime is high (99.8%), but when not working all you can do is monitor and wait for NetSuite to fix issues. Longest downtime we've had is 45 minutes.

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