--- description: Tudo sobre Service Fusion: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software FSM (Gerenciamento de Serviços de Campo)](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.com.br/software/135788/service-fusion Página: 1 / 13\ Próximo: [Próxima página](https://www.capterra.com.br/software/135788/service-fusion?page=2) > Software de gestão de trabalho de campo completo para administrar empresas de qualquer lugar, com planos a partir de uma taxa fixa de US$ 99,00 por mês. > > Conclusão: 304 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Service Fusion? O programa atende a mais de 3 mil pequenas e médias empresas de trabalho de campo nas áreas de climatização, encanamento, elétrica, reparos de eletrodomésticos, automação residencial, A/V, chaveiros, TI e muitos outros setores de serviços. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.3/5** | 304 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: KickServ ## Contexto comercial - **Preço inicial**: US$ 245,00 - **Público-alvo**: 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos ## Recursos - Agendamento - Agendamento em tempo real - Alertas/notificações - Aplicativo móvel - Armazenamento de documentos - Assinatura eletrônica - Banco de dados de contatos - Banco de dados de custos - CRM - Cobrança e faturamento - Compromissos recorrentes - Controle de estoque - Controle de horas - Estimativa de custos - Estimativa de materiais - GPS - Gerenciamento de faturas - Gerenciamento de pedidos de compra - Gestão da disponibilidade - Gestão de calendários - Gestão de clientes - Gestão de clientes - Gestão de estoques - Gestão de expedição - Gestão de inspeções - Gestão de lances - Gestão de pedidos de trabalho - Gestão de projetos - Gestão de reservas - Gestão de trabalhos - Gestão preventiva - Gestão técnica - Histórico de atendimento - Mensagens de SMS - Monitoramento - Pagamentos eletrônicos - Painel de atividades - Para instaladores comerciais e/ou industriais - Planejamento de pessoal - Rastreamento de trabalho - Real-Time Data - Real-Time Updates - Registro de auditoria - Relatórios e análise de dados - Relatórios e estatística - Relógio de ponto online - Reservas online - Seguimento de status - Sincronização de calendários - Third-Party Integrations ... e mais 24 recursos ## Integrações (15 no total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) ## Categorias relacionadas - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) - [Software de Expedição de Serviço](https://www.capterra.com.br/directory/30059/service-dispatch/software) - [Sistemas de HVAC](https://www.capterra.com.br/directory/30107/hvac/software) - [Sistemas de Canalização](https://www.capterra.com.br/directory/30673/plumbing/software) - [Software de Encomenda de Serviço](https://www.capterra.com.br/directory/30785/work-order/software) ## Alternativas 1. [Fracttal One](https://www.capterra.com.br/software/159911/fracttal) — 4.6/5 (1773 reviews) 2. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.com.br/software/153475/fieldpulse) — 4.6/5 (417 reviews) 4. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5082 reviews) 5. [ServiceTitan](https://www.capterra.com.br/software/150053/servicetitan) — 4.3/5 (325 reviews) ## Avaliações ### "A Must Have for the Service Industry" — 5.0/5 > **Kevin C.** | *14 de setembro de 2018* | Construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: Easy to setup and use, it makes billing and customer service much faster. Inventory tracking and job costing becomes a breeze, and tracking billable hours allows a better understanding of areas that you are lacking in productivity. > > **Desvantagens**: I honestly cannot think of anything, it made such an improvement in our internal infrastructure. > > Their onboarding support is amazing. The patience they have with questions and providing solutions, their services of importing your current databases and helping you set up ones you don't currently have, and the software's interface with accounting programs can have a company taking their business to the next level very quickly. ----- ### "Expert Repair review" — 4.0/5 > **Michael** | *15 de janeiro de 2026* | Manutenção predial | Taxa de recomendação: 9.0/10 > > **Vantagens**: Service fusion is a very user friendly system. Easy to learn and navigate without any training. Perfect for what we need to do in my business. > > **Desvantagens**: Occasional issues with the system being down throughout 2025. I wish there were more priority color options for statuses. Right now there's only High and Low priority. It would be nice if I could make custom priorities with custom names and colors to distribute tasks amongst my team. > > Overall I like service fusion and would recommend it to other businesses. If service didn't go down a few times last year I would've given a 5 star review. ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10 de dezembro de 2025* | Fabricação elétrica/eletrônica | Taxa de recomendação: 0.0/10 > > **Vantagens**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Desvantagens**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "Customer Relations Manager (Accounts Receivable)" — 4.0/5 > **Jennifer** | *6 de janeiro de 2026* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: Easy to use and ability to talk with quickbooks. The invetory management with SKU's. Easy to add and move customers > > **Desvantagens**: Some of the updates that have caused issues with the program. Legth in getting reports to upload to print. Lots of times timing out. > > For the cost of the program it works how it should. Just wish it was easier to get help with technical support. ----- ### "Grateful for service fusion" — 4.0/5 > **Jim** | *9 de janeiro de 2026* | Construção | Taxa de recomendação: 8.0/10 > > **Vantagens**: I personally love the calander feature the most. It is the most used item in our company. We all go in to the shop in the mornings, check the jobs for that day or the next day and have a very good idea of what we need to prep for. > > **Desvantagens**: The mobile app needs so much work\! maybe it is just me personally, but the desktop program and the phone app are so drastically different from each other. It seems to me from time to time that they dont connect well to each other for some reason. We also have all sorts of problems with guys not being able to see jobs on the phone app. > > Overall, we like service fusion. It is accomplishing or primary goal which was to create a record of jobs past so that we can reference them inthe future which is very important in our career path - HVAC. We are constantly revisiting equipment multiple times over the years and it is so nice to have a record of things that happened in the past that are relevant to your current job. ----- Página: 1 / 13\ Próximo: [Próxima página](https://www.capterra.com.br/software/135788/service-fusion?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/135788/service-fusion) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados