--- description: Tudo sobre Service Fusion: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software FSM (Gerenciamento de Serviços de Campo)](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.com.br/software/135788/service-fusion Página: 1 / 14\ Próximo: [Próxima página](https://www.capterra.com.br/software/135788/service-fusion?page=2) > Software de gestão de trabalho de campo completo para administrar empresas de qualquer lugar, com planos a partir de uma taxa fixa de US$ 99,00 por mês. > > Conclusão: 308 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Service Fusion? O programa atende a mais de 3 mil pequenas e médias empresas de trabalho de campo nas áreas de climatização, encanamento, elétrica, reparos de eletrodomésticos, automação residencial, A/V, chaveiros, TI e muitos outros setores de serviços. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.3/5** | 308 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: EverCommerce ## Contexto comercial - **Preço inicial**: US$ 259,00 - **Público-alvo**: 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Austrália, Canadá, Estados Unidos ## Recursos - Agendamento - Agendamento em tempo real - Alertas/notificações - Aplicativo móvel - Armazenamento de documentos - Assinatura eletrônica - Banco de dados de contatos - Banco de dados de custos - CRM - Cobrança e faturamento - Compromissos recorrentes - Controle de estoque - Controle de horas - Estimativa de custos - Estimativa de materiais - GPS - Gerenciamento de faturas - Gestão da disponibilidade - Gestão de calendários - Gestão de clientes - Gestão de estoques - Gestão de inspeções - Gestão de lances - Gestão de pedidos de trabalho - Gestão de projetos - Gestão de reservas - Gestão de trabalhos - Gestão preventiva - Gestão técnica - Histórico de atendimento - Importação/exportação de dados - Manutenção de equipamentos - Mensagens de SMS - Orçamentos/estimativas - Pagamentos eletrônicos - Pagamentos móveis - Painel de atividades - Para instaladores comerciais e/ou industriais - Planejamento de pessoal - Rastreamento de garantias - Rastreamento de trabalho - Real-Time Updates - Registro de auditoria - Relatórios e análise de dados - Relatórios e estatística - Relógio de ponto online - Reservas online - Seguimento de status - Sincronização de calendários - Third-Party Integrations ... e mais 25 recursos ## Integrações (3 no total) - QuarksUp - QuickBooks Online - ZyraTalk ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) ## Categorias relacionadas - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) - [Software de Expedição de Serviço](https://www.capterra.com.br/directory/30059/service-dispatch/software) - [Sistemas de HVAC](https://www.capterra.com.br/directory/30107/hvac/software) - [Sistemas de Canalização](https://www.capterra.com.br/directory/30673/plumbing/software) - [Software de Encomenda de Serviço](https://www.capterra.com.br/directory/30785/work-order/software) ## Alternativas 1. [FieldPulse](https://www.capterra.com.br/software/153475/fieldpulse) — 4.6/5 (500 reviews) 2. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1487 reviews) 3. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5316 reviews) 4. [ServiceTitan](https://www.capterra.com.br/software/150053/servicetitan) — 4.3/5 (341 reviews) 5. [Zuper](https://www.capterra.com.br/software/197014/zuper) — 4.5/5 (55 reviews) ## Avaliações ### "If you have a sales team that is mobile and on the road this is an incredible platform." — 5.0/5 > **Brandon** | *1 de abril de 2018* > > **Vantagens**: It's very intuitive and has more tools and most businesses will need. It's very easy for salespeople to use and if they are not able to use it that's a good sign that you should be looking for a replacement. > > **Desvantagens**: There are a lot of options that can get a little bit overwhelming. The learning curve is a little high but that's due to the fact that there are so many tools available. ----- ### "Best bang for your buck\!" — 4.0/5 > **Ashley** | *15 de abril de 2026* | Serviços de Facilities | Taxa de recomendação: 8.0/10 > > **Vantagens**: Customer support is quick and helpful. The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software. It has enough to manage a real time schedule, allows for easy employee management, even has a drive for data management as a standard feature . > > **Desvantagens**: the customizable document feature is lacking. you are not able to build your own documents within the software how we would like. > > Onboarding was great, and fairly easy data import, the cost is budget friendly especially with unlimited users. online support and training academy easily accessible. ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10 de dezembro de 2025* | Fabricação elétrica/eletrônica | Taxa de recomendação: 0.0/10 > > **Vantagens**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Desvantagens**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "SF is good but needs improvements" — 4.0/5 > **Rick** | *8 de janeiro de 2026* | Serviços ao consumidor | Taxa de recomendação: 7.0/10 > > **Vantagens**: Been using SF for the past 2+ years and have gotten very proficient with it. Easy to locate past estimates/jobs to review them with our clients. SF is very adaptable since we starting using it. > > **Desvantagens**: 40% of our work is contracted PM Services. Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks\! Having to scroll down ONE PM Service job at a time and then looking to see if there are other jobs in the near by area is not possible in the current small window. We've been requesting since day one to please work on the PM Service portion of SF. I'm considering looking into Service Titan to see what they can offer in this area. Yes, I know they cost more but streamlining our operations is how we make money. I reached out in the past and offered our beta testing on any PM Service changes you would like for us to review before you roll them out to your other clients. Just a thought, thanks. Rick ----- ### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5 > **Heather** | *6 de janeiro de 2026* | Varejistas | Taxa de recomendação: 9.0/10 > > **Vantagens**: The Customer Support team. The agents are friendly and knowledgeable. It never takes long to get through by phone, by email or by chat. When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions. Wonderful Customer Service at Service Fusion :) > > **Desvantagens**: The field app and the texting functions. Our senior team members are frequently on the road without access to a laptop. There are far too many functions the app cannot access. The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. The texting needs major improvements. > > I am a big fan of Service Fusion having worked with it at two different employers. As I learn more from Customer Service I like it more and more. Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app. ----- Página: 1 / 14\ Próximo: [Próxima página](https://www.capterra.com.br/software/135788/service-fusion?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/135788/service-fusion) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados