17 anos ajudando empresas
a escolher o melhor software
ComplianceQuest
Conheça ComplianceQuest
O ComplianceQuest é um sistema de QMS flexível de última geração, criado nativamente no Salesforce para ajudar as empresas de ciências biológicas e manufatura a acelerar a inovação de produtos e processos, minimizar riscos e promover a melhoria contínua.
O pacote EQMS oferece:
Auditoria | CAPA (ação corretiva) | Mudança | Reclamações | Documento [sistema de gestão eletrônica de documentos (EDMS na sigla em inglês)] | Equipamentos | Incidentes | Inspeção | Não conformidade/desvios | Geração de relatórios regulatórios | Fora da especificação (OOS na sigla em inglês)/fora da tendência (OOT na sigla em inglês) | Biblioteca de treinamento de boas práticas de fabricação (GMP na sigla em inglês) | Risco | Fornecedor | Treinamento [sistema de gerenciamento de aprendizagem (LMS na sigla em inglês)]
Quem usa ComplianceQuest?
Os clientes estão em setores de fabricação altamente regulamentados, como ciências da vida e F&B, a setores fabris gerais e especializados, como automotiva, A&D, óleo e gás, alta tecnologia e CPG.
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ComplianceQuest
Avaliações do ComplianceQuest
CQ : our QMS best friend
Comentários: In general, great support and platform to structure your QMS
Vantagens:
I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.
Desvantagens:
Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions.
Resposta do ComplianceQuest
ano passado
Hi Andrea, Thank you for your feedback on ComplianceQuest. We're always looking for ways to improve, and we appreciate your suggestions. We're especially glad to hear that you find the software to be user-friendly.
Quality System Deployment in MedTech Industry
Comentários: When a configuration was requested we did not receive information on impacts of configuration and as a customer were expected to tell them 'where' all places changes exist.At deployment have struggled to get timely customer support. Also fields available on list views/reports are duplicate and very unclear. Makes end users confused on which fields actually are valid and inefficient to produce reports.
Vantagens:
Allows for a global harmonization of our quality system. Auto generates the cover sheet in documents, which is great to reduce manual process. Allows for group training to be recorded.
Desvantagens:
Due to the software being manufacturing based we had significant configurations to satisfy medtech requirements.Software is not highly compliant without configuration (e.g. editing records in approval, edits can be made to a record after been approved). Many of our items are in the managed package thus our team nor salesforce admins cannot make changes. Complaint module had to be so highly modified it was cheaper to configure nonconformance module to have a complaint record type.
Compliance Quest Review
Comentários: I like the program. Just wish that we were set up better and had more people interested in using it.
Vantagens:
I like the ease of editing and upload and auto version control. The sign offs are very easy as well.
Desvantagens:
We are in an old version and I don't think we are set up well so there are a lot of errors and user functionality is lacking.
Resposta do ComplianceQuest
ano passado
Thank you for your valuable feedback on ComplianceQuest. We're pleased to hear that you appreciate the ease of editing, uploading, and version control. We're sorry to learn about the challenges you're facing in the older version. We're confident that you'll find significant improvements in our latest version. Your feedback is instrumental in guiding our continuous improvement efforts.
Compliance Quest has it all
Comentários: CQ support is great and usually very quick to answer and resolve our issues (most of them user and training issues). The software is very robust, but not as customizable as you would think for being on the Salesforce platform.
Vantagens:
This system has it all. We are running off a very old legacy (partially house built) system. CQ is completely cloud based (so no need for VPN) and has all the features (then some) that we are looking for. I love that we can now add questions to make sure the user actually read the training documents. The automated approval process for document control is really nice instead of doing it via email or docusign at this point. They also added a project management system with the latest version that we are looking forward to looking into. They are constantly making changes to the system to keep it up-to-date. This is good an bad, but was very happy when they moved away from visual force pages to lightning.
Desvantagens:
There is a lot of configuration that has to be done to set this up, but this is likely the same across the board for this type of software. My biggest complaint is they don't make things customizable. This is one of the great things about salesforce, but they decided to go in a way that prevents customizing page layouts and edit screens without getting them to make the changes. In some areas I can understand why they would do it this way, but we have other software that uses field sets to allow us to change fields on the page/edit page. You can only use the Salesforce Lightning interface with this software now. Which really sucks for us, as we have some software that hasn't (and likely will not) move to lightning unless Salesforce decommissions classic. This forces our users that use the other software that may not work in lightning, to switch back and forth.
Highly Configurable and Practice Changing
Comentários: We found ComplianceQuest to be our best option out of over 8 in depth demonstrations and reviews of competitive software. After weeks of selection, we were not disappointed in our choice. We found CQ to be highly configurable to meet our unique business needs, but also challenged us to change they way that we do things to provide efficiencies and stay within the software. The dedication and support was excellent from the start and before we had even selected them, and remains consistent. We have few issues, and the issue we have had are resolved in little time. The only thing keeping me from 5 stars is the new lightning experience (not required), looks pretty, but has been both a challenge to learn and use. Our company is not a fan of it, and continue to use classic experience.
Vantagens:
Highly Configurable and Challenged us to change our ways for efficiency and software features.
Desvantagens:
New Lightning Experience leaves a lot to be desired, but it is not required.