17 anos ajudando empresas
a escolher o melhor software
ServiceBox
Conheça ServiceBox
O ServiceBox é uma solução para ordens de serviço à medida que elas são conduzidas pela atribuição de tarefas, pelo agendamento e muito mais. O Recurring Orders permite gerenciar a manutenção preventiva, agendamentos e tarefas repetitivas. As verificações no local tornam o monitoramento de horas fácil e utilizável para o faturamento e as planilhas de horas. O fluxo de trabalho é contínuo e a empresa pode gerenciar todas as operações.
Os pagamentos com cartão de crédito no local e a integração com o QuickBooks e o Sage 50 (Canadá) facilitam o gerenciamento das operações.
Quem usa ServiceBox?
O ServiceBox foi desenvolvido especificamente para empresas de serviços. Foram meses de dedicação, testando e experimentando empresas de serviços para fazer o software funcionar.
Está em dúvida sobre o ServiceBox?
Compare com uma alternativa popular
ServiceBox
Outras ótimas alternativas ao ServiceBox
Avaliações do ServiceBox
Have had this system for a bit over a year now. Would never go back to our old system
Comentários: Cost of the product. Speed of the access for our techs out doing calls. The time card links work great. The tech support has been top notch. The ability to customize customers
Vantagens:
How it links up to our accounting software. The time card link has proved to pay for itself. We have noticed an increase in employee productivity. Support is very quick and actually being able to speak to a real person right away.
Desvantagens:
Every few months I have to go in and clean up the materials list. As it is a learning system if a user spells something different then another it logs this in. On the quoting side. I would like to see a template to speed up the time for standard estimates.
Resposta do Jobbox Software
há 6 anos
Hi Ryan, Thanks for taking the time to share your experience with others, we are happy to hear that the system has been working so great for your team! Have an awesome day! Your ServiceBox Team
Service Box Review
Comentários: Is very user friendly. Is an easy system to train new people to use.
Vantagens:
We have been using Service Box for 2-1/2 years now. The flow from quotes to work orders to now purchasing to Invoicing is smooth. Love being able to use the Copy feature.
Desvantagens:
Some reports that would benefit us are not offered. We tried to Import our Inventory from an Excel spreadsheet that Service Box can't accept.
Resposta do Jobbox Software
há 2 dias
Hi Tom, thank you so much for the review, we're glad ServiceBox is helping you. We definitely do import Inventory from Excel sheets, so I strongly suggest you use the "Help" button on your ServiceBox desktop to submit a support ticket, because it may be a simple fix to get you on your way. Also, I'm sorry we don't offer the reports you're looking for...if you haven't already, try requesting the exact report you want on our Feature Request page, as our developers add small bits and pieces to the software all the time based on customer suggestions. Have a wonderful week, and thanks for using ServiceBox.
Not impressed
Comentários: Not great, we used jobber before however and my experience was much better. Not to be rude, I’m sorry.
Vantagens:
I quite enjoy the color blue that is on the app
Desvantagens:
Why when I first open the app it takes me to alerts page? Everytime I go on the app I have to the web I don’t use the alerts page waste of time. Way to many options and buttons are much small, don’t get me wrong options are great but I don’t use very many and buttons are so small I accidentally hit the wrong buttons, more time wasted.
Resposta do Jobbox Software
há 7 minutos
Hi Justin. Thanks for leaving the review. The good news is that there will be a redevelopment of our app down the road that includes an offline version, though sadly that is down the list a ways and won't be happening right away. I talked with one of our developers today and asked about the Alerts page being the default homepage, because in our desktop you can choose which page serves as your homepage. Some prefer the scheduler, some prefer the work order list, etc. She confirmed that you're right...Alerts is the current default homepage in the app bc its the most commonly used. But she agreed that in the future remodel of the app it will make sense to give users the same freedom they currently enjoy with the desktop version. I can't guarantee the buttons will get bigger, because we have to have more options available in order to be the type of software people turn to when Jobber fails them. But changing layout is an option and thanks for getting us thinking about it.
A few suggestions
Comentários: Quite well, other than my few dislikes i like how the app works.
Vantagens:
It seems to encompass the majority of what an individual employee need.
Desvantagens:
The app seems quite useless, you can't do anything with it without opening the webpage. I'd also say it would be nice to be able to collapse the work orders when you hit the tabs on the top left. Aswell as not being able to input when offline to be automatically updated in when returning online.
Resposta do Jobbox Software
há 2 dias
Hi Connor, thanks for this helpful review. You're correct that the mobile app is a purely online app, but I'm happy to tell you that developing an offline version is on our list of development "to dos". An ability to collapse work orders seems like common sense so thank you for that...would you be willing to make that suggestion on our Feature Update page? I'll also mention it to our development team, but when a customer formally suggests the feature on the request page, and gets a few upvotes, it can speed up the process. Have a great week, and thanks for using ServiceBox.
Alternativas consideradas anteriormente:
Take it from a Seasoned Service Box user in the HVAC service field.
Comentários: I was part of selecting this product for a company I previously worked at, and developed for up to 25 users. It was the highlight of the great things about that company, so it was an easy decision to use at the new company I recently assisted in starting up from nothing. Started setup on a Tuesday, about an hour to complete the main setup, by Thursday I was filling out work orders and invoicing, the following Monday setup Stripe, and away to the races we went. Excellent support as well, the JobBoxSoftware team is incredible.
Vantagens:
Mechanics love the ease of use and understanding, as well as the clients can easily read the mechanics notes and pictures since it’s all digital. In this industry, client and employee retention are the most 2 important things to growth. Happy employees having the tools at their The reporting allows for reconciling invoices and work orders. Stripe Credit Card Payment system was easy to setup, low cost and has really helped open up opportunities to easily solve our client’s problems without having to necessarily go through the credit app process.
Desvantagens:
The default settings at initial setup allow for basic user tiers to delete clients, job sites, and work orders. It’s important to make this distinction before adding new users to the platform, an easy fix for the support team, but something to be aware of. The map link to job site, sometimes uses the bill to address, instead of the job site.
Resposta do Jobbox Software
há 4 anos
Hi Michael, Thank you for the raving review. It is very important for us here at ServiceBox to have our customers beyond satisfied with our product. It is fantastic to hear that your techs in the field are using our system and enjoying it. Our goal is to make sure that everyone using ServiceBox is enjoying it. If you ever have any ideas for us to improve on, or you are having an issue or bugs, please do not hesitate to shoot us a message using the feedback button. Have a wonderful day, Your ServiceBox Team
