17 anos ajudando empresas
a escolher o melhor software
Ivy Experience Suite
Conheça Ivy Experience Suite
Plataforma de mensagens de texto inteligente para envolvimento do participante, com ROI elevado e suporte do Google. Envie mensagens de texto aos seus convidados. O Ivy combina experiência humana e automação para fornecer comunicação precisa e oportuna aos hóspedes, liberando a equipe do hotel e melhorando a experiência do hóspede.
Quem usa Ivy Experience Suite?
Mais adequado para hotéis, resorts e cassinos que buscam aumentar a tarifa diária média (ADR na sigla em inglês), as pontuações de satisfação dos hóspedes e as receitas por meio de serviço automatizado de alta qualidade.
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Avaliações do Ivy Experience Suite
Ivy is wonderful!
Comentários: I've had Ivy for over 3 years and I have seen the difference with guests having a better experience, employees not having as many phone calls or in person questions and requests. Definitely deescalates a lot of situations because it is not an in person interaction.
Vantagens:
auto responses makes it so you don't need to do 100% of the work
Desvantagens:
None, There were some Cons from a number of years ago, but all good now!
GO IVY..GOMOMENT!
Comentários: EXTREMELY PLEASED AND WILL RECOMMEND TO OTHER HOTELIERS.
Vantagens:
UNDER THE CURRENT LANDSCAPE, IVY AND TOUCHLESS GUEST INTERACTIONS HAVE BECOME AND ESSENTIAL OPERATIONAL PIECE TO THE HOSPITALITY INDUSTRY.
Desvantagens:
NOTHING, GREAT! USING IVY TO INTERACT WITH HOTEL GUESTS IS ESSENTIAL.
Resposta do Revinate
há 5 anos
Thank you, Peter, for your recommendation. We are honored to have our contactless guest engagement platform serve you and your guests in your brand new beautiful Hotel Indigo.
IVY is the best Personal Concierge
Comentários: Ivy is helping to increase my LTR scores and assist with generating incremental revenue in my other outlets on property outlets by giving me the ability to promote with the group messaging feature!
Vantagens:
I like best that my staff can communicate with guest quickly through Ivy and respond to whatever their needs are .
Desvantagens:
I have not found a negative yet with IVY
