Quem usa esse software?

eCommerce retailers of any industry and size

Avaliações médias

17 avaliações
  • Geral 4.7 / 5
  • Praticidade 4.7 / 5
  • Atendimento ao cliente 4.9 / 5
  • Recursos 4.4 / 5
  • Relação qualidade/preço 4.5 / 5

Detalhes do produto

  • Preço inicial US$ 150,00/mês
  • Versão gratuita Não
  • Teste Grátis Não
  • Implantação Nuvem, SaaS, web
  • Formação Ao vivo online
    Webinars
    Documentos
  • Assistência Horário comercial
    Online

Dados sobre o fornecedor

  • ChannelGrabber
  • http://www.channelgrabber.com/
  • Fundada em 2012

Sobre o ChannelGrabber

ChannelGrabber provides a central place for your eCommerce business. Manage your stock levels, orders and dispatching for eBay, Amazon and web store from one system.

Update stock-levels in real time as orders are received
Bring your courier and accounting needs under one roof
Print labels, invoices and dispatch orders in just a few clicks
Manage your entire online business through one single location

Recursos do ChannelGrabber

  • Acesso para Celular
  • CRM
  • Gerenciamento de SEO
  • Gestão de avaliações
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de promoções
  • Gestão de várias lojas
  • Kits
  • Marketing de multicanal
  • Marketing por e-mail
  • Modelos
  • Segurança de dados
  • Carrinho de compras
  • Comércio móvel
  • Comércio social
  • Gerenciamento de SEO
  • Gestão de canais
  • Gestão de catálogos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de pedidos
  • Gestão de promoções
  • Integração de mercado
  • Marketing por e-mail
  • Sincronização de dados

As avaliações mais úteis do ChannelGrabber

A fantastic way of managing your stock on your Webstore, Amazon and Ebay. I would highly recommend.

Avaliado em 02/08/2018
Clive D.
Director
Usou o software para: Mais de dois anos
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço

Vantagens: Channel Grabber is very easy to use and the initial set up is very easy to manage.
Support can take a while if not urgent BUT if an emergency the support team deal with the issue very promptly.
Excellent traffic light system for products that lets you know where your items are listed (or not).
The layout of the software is simple but effective.
The filter system on the orders page is excellent and makes it very easy to see what you have sold and on which channel.
Also on the product page you can easily see what items have errors or are active which is VERY handy.
All in all an affordable e-commerce solution with easy functionality for companies of all sizes .

Desvantagens: Can take a while to load certain pages. Also you are limited to Amazon and Ebay marketplaces and on the CLASSIC Channel Grabber there is no API access to integrate directly to your system (although i hear this is in the pipeline)

Channel Grabber has streamlined all my channels, creating less work and improving productivity.

Avaliado em 10/08/2017
William P.
Sales Manager
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço

Vantagens: I find it very easy to use and far less cluttered in comparison to other software available.
I open Channel Grabber in the morning, click new orders, highlight them and press print, need it be any simpler, I think not.
Customised invoicing that enables you to tailor your requirements to the customer.
Very effective order information layout from each purchase, and now orders are grouped together for buyers purchasing multiple items, this is great!
Most off all the customer service is impeccable, never have I been kept waiting longer than a minute or so, I think the strength and popularity of Channel Grabber has been achieved through simple software and fantastic customer service, something other e commerce platforms can not offer.

Desvantagens: Postage such as next day or premium payment for speedy delivery is not integrated as well as it should be. Example: the only way you know a buyer has paid for next day delivery is from the amount on the invoice, a marker for this on a order or on the automatic generated invoice would be much better.

Simple and time saving!

Avaliado em 10/08/2017
Julian H.
administrator
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço

Vantagens: Simple to setup. I've had a little experience with this sort of software before, but anyone could do it with a bit of research and manual reading. CG have good user guide pages which should help you through any questions. If you don't find the answers you need there's always help chat and they'll speak to you on the phone if you need. All my advisors have been most helpful - they have always come back to quickly and efficiently. Now the system is all up and running it really saves time as you can see orders, shipping, messages, and stock levels in one place. We use DPD local for our shipping and CG works really well for label printing and tracking of our orders. Good job guys!

Desvantagens: CG maybe missing a few features of 'larger' fulfilment software out there, but it's always in development and these will probably be added in the future. I've been told they will be adding all the features i would like in the future. These being - creating products within CG, SKU/product linking across sales channels, and a reporting page for sales performance, low stock etc. That said, the current features and the entry level costs for using this software are very, very reasonable, so i'm happy to recommend it. I'm looking forward to seeing how this involves.

A great value simple to use piece of software, that comes with 5 star support

Avaliado em 08/08/2017
Gavin B.
company director
Varejistas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: stock mangament, and easy label printing

Vantagens: It manages my stock between selling channels with very little problems, the support service it great to, and best of all its good value compared with its competitors

Desvantagens: I dont really have much bad to say, when a problem does arise its quickly fixed, the guys at support are helpful and friendly, my only slight recomendation to improve is the speed which it sincs at, if you have a good selling product you may sell it on amazon and ebay at the same time causing a oversell, the speed is good but can take around 10 minutes to sync, if they could get that almost instant it would be perfect.

Almost perfect! Easy to setup and use and has an intuitive GUI

Avaliado em 15/12/2017
Guy R.
Director
Artes e artesanato, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Time saving and multi channel (order) management.

Vantagens: I have so far found Channel Grabber (CG) really easy to set up with my company details and the channels we use. The interface is also easy to find your way around (without instructions!), but has the right amount of tools to make the system efficient. I have tried a lot of these system lately and I have found that CG have thought about how real people would use and process orders an so this works well. Another nice touch is the ability to create (different) invoices for different trading names and have these map to sales channels - a real time saver. Great connections to shipping and sales channels. Although for us there is one missing - Etsy, so that's the only reason for 4 stars.
I believe the guy's at CG will be working on an Etsy connection at some point in the future. There is an API though, so you can connect to anything you like (with a bit of coding)! I haven't had any problems, but have contacted support about general Q's and response has been quick and detailed.

Desvantagens: No connection to Etsy (yet). I'd personally like to have box/text alignment on the invoice designer, but it's minor point.

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