---
description: Tudo sobre ServiceBench: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: ServiceBench - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software FSM (Gerenciamento de Serviços de Campo)](/directory/10009/field-service-management/software) > [ServiceBench](/software/138688/servicebench)

# ServiceBench

Canonical: https://www.capterra.com.br/software/138688/servicebench

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> Uma única interface que conecta os fabricantes de produtos de serviço a quem os instalam e fazem a manutenção.
> 
> Conclusão: 35 usuários atribuíram a nota **3.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o ServiceBench?

Principais aparelhos, aparelhos eletrônicos, equipamentos comerciais de alimentos, climatização (AVAC), encanamento, eletricidade e a maioria dos serviços residenciais

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.7/5** | 35 Avaliações |
| Praticidade | 3.6/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.5/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.8/5 | Com base em avaliações gerais |
| Recursos | 3.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Asurion Services
- **Fundada**: 1996

## Contexto comercial

- **Preço inicial**: US$ 119,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Acesso para Celular
- Agendamento
- Alertas/notificações
- Assinatura eletrônica
- Banco de dados de contatos
- Banco de dados do cliente
- Cobrança e faturamento
- Coleta de pagamento no campo
- Gestão de estoques
- Gestão de expedição
- Gestão de pedidos de trabalho
- Gestão de trabalhos
- Gestão técnica
- Histórico de atendimento
- Orçamentos/estimativas
- Roteamento

## Opções de suporte

- Bate-papo

## Category

- [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software)

## Categorias relacionadas

- [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software)
- [Software de Expedição de Serviço](https://www.capterra.com.br/directory/30059/service-dispatch/software)

## Alternativas

1. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1420 reviews)
2. [FieldPulse](https://www.capterra.com.br/software/153475/fieldpulse) — 4.6/5 (412 reviews)
3. [Housecall Pro](https://www.capterra.com.br/software/140363/housecall-pro) — 4.7/5 (2737 reviews)
4. [ServiceTitan](https://www.capterra.com.br/software/150053/servicetitan) — 4.3/5 (325 reviews)
5. [Simpro](https://www.capterra.com.br/software/10529/simpro-enterprise) — 4.0/5 (145 reviews)

## Avaliações

### "Very user friendly. It's easy to use and you can do almost anything" — 4.0/5

> **Mathew** | *24 de abril de 2018* | Eletrônicos | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The dispatch screen, seeing where your techs are at all times is the best. Makes it easier to see who is getting fixed and at what tie.
> 
> **Desvantagens**: The drop down menus. I dislike that if the cursor is placed to close to the top of the page the drop down menus automatically appear. I can't tell you how frustrating that is when you're in a hurry.

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### "some selections unneccesary for my application" — 4.0/5

> **Steve** | *1 de maio de 2018* | Eletrônicos | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: mostly is basic design , updating and creating claims is easy, simplicity is good completing jobs but complicated to adjust zone management
> 
> **Desvantagens**: having to deselect options in claim process that are pre-generated and not applicable to me, but I wonder why there is a new job category when no jobs are ever posted there

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### "Very confusing" — 1.0/5

> **Joe** | *20 de junho de 2020* | Serviços ao consumidor | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: I do not have any pro's about this program
> 
> **Desvantagens**: Too many to list but it is the most confusing program I have ever tried to navigate. I only use it to file claims for warranty users and it is so hard to use I am taking myself off their servicer list.
> 
> New extended warranty.

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### "Excellent Service" — 5.0/5

> **Jeff** | *24 de abril de 2018* | Eletrônicos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Very easy to navigate would definitely recommend to other servicers. Updates are great and doesn’t interfere with existing work.
> 
> **Desvantagens**: No cons. Very easy to navigate would definitely recommend to other servicers. Updates are great and doesn’t interfere with existing work.

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### "Covers all solution needs" — 5.0/5

> **Carrie** | *27 de abril de 2018* | Seguros | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Its easy to use and flexible enough to cover all my business needs. Service Bench is a comprehensive end-to-end solution.
> 
> **Desvantagens**: Some pages take several clicks to get to and the color scheme could use refreshing. But overall it is still a wonderful tool.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/138688/servicebench)

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